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Territory Manager - Roanoke

CMS

At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.

ZOLL Cardiac Management Solutions offers a unique portfolio of novel technologies designed to deliver better insights and better outcomes. On any given day, clinicians utilize these ZOLL products for tens of thousands of cardiac patients around the world:

  • LifeVest, the world first wearable defibrillator, has been trusted to protect more than 1M patients at risk of sudden cardiac death.
  • HFMS (Heart Failure Management system) is a non-invasive, patch-based device that monitors pulmonary fluid levels and has been shown to reduce heart failure readmissions rates by 38 percent.
  • TherOx Super Saturated Oxygen (SSO2) Therapy is the first FDA-approved therapy since the stent 20+ years ago to reduce infarct size in patients with the most severe heart attacks.


Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your work will help to ensure cardiac patients get the life-saving therapy they need.

ZOLL has been Pittsburgh's Manufacturer of the Year, one of Western PA's Healthiest Employers, and even one of Pittsburgh's Coolest Offices. But it's our unique opportunity to impact people's lives that makes ZOLL the ideal place to build your career.

Job Summary

As part of our ZOLL CMS Sales Team, you will be responsible for selling our non-invasive wearable cardiac defibrillator system, and other ZOLL products such as our portfolio of cardiac diagnostic services to Health Care Professionals in the hospital and out of hospital setting. This includes the initial sales call as well as support activities to promote consistent use (Local Medical Education Programs, Tradeshows, clinical symposiums and conferences). Call points include: Physicians (Cardiologists, Electrophysiologists, Hospitalists, CT Surgeons etc.), Nurse Practitioners, Physician Assistants, nurses, case managers and administrators. Other duties include selling the value of the ZOLL Patient Management System (ZPM) to clinicians as well as educating HCP's and staff about the types of patients indicated for a WCD and all essential ordering and billing requirements.

Essential Functions

  • Provide customers with relevant clinical data that supports the risk of Sudden Cardiac Death in certain patient types and the role of the WCD in protecting these patients
  • Provide customers with relevant clinical, reporting, and technical information that supports the utilization of ZOLL Cardiac Diagnostic products for appropriate patients.
  • Responsible for sales and supporting activities to drive consistent utilization
  • Responsible for achieving assigned sales objectives
  • Responsible for selling the value of the ZOLL Patient Management (ZPM) to clinicians as well as educating HCP’s and staff about all essential ordering and billing requirements for the WCD
  • Maintain database of accounts, prepare and submit reports
  • Maintain a yearly and quarterly business plan
  • Manage field expenses and submit reports in a timely manner
  • Attend key Medical Education Programs, exhibits and conventions
  • Become a company expert and resource on both ZOLL products and relevant industry trends
  • Master both Customer Centric Selling and Integrity Selling skills
  • Maintain a collaborative and professional working relationship with all business partners
  • Represent ZOLL in a professional and ethical manner. Always maintain a positive attitude
  • Communicate openly and share information with others
  • Analyze and report on trends that you observe within your territory
  • Ensure all relevant information and documentation is provided to intake and reimbursement to ensure appropriate and timely filing of billing claims
  • Maintain credentialing/access to all assigned accounts at all times


Required/Preferred Education and Experience

  • Bachelor's Degree From four-year college or university required
  • 3-5 years sales experience in medical equipment sales or specialized/hospital based pharmaceutical sales or 5 years of successful sales experience, with at least one of those years in healthcare sales required
  • Cardiology experience preferred
  • Valid state driver’s license Required


Knowledge, Skills and Abilities

  • Ability to be credentialed/have access privileges in all assigned customer accounts.
  • Documented history of sales success
  • Proficient with Microsoft Office Suite
  • Must live within the assigned territory
  • Internal candidates that do not meet the sales experience criteria above may be hired if they have demonstrated a sustained ability to meet the expectations of a sales role and have been in a sales support role for a minimum of 1 year OR have successfully performed within a Associate Territory Manager role.


Physical Demands

  • This position requires the employee to sit, stand, walk, talk, listen, hear and speak on a regular basis. May occasionally be required to stoop and bend.
  • Must be able to drive an automobile and may be required to travel by train or airplane as needed.


Working Conditions

  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • This job is a field-based position. Employee will be responsible for working daily in hospitals, doctors’ offices and other medical establishments within the assigned territory. Occasionally may be required work atypical hours (evenings and weekends) based on business needs.


ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients's lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Average salary estimate

$75000 / YEARLY (est.)
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$60000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Territory Manager - Roanoke, ZOLL

Join ZOLL as a Territory Manager in Roanoke, VA, and become a vital part of a team that's passionate about saving lives through innovative technology! At ZOLL, we create groundbreaking medical devices and software to help diagnose and manage serious heart and respiratory conditions. As a Territory Manager, you'll engage with healthcare professionals—including cardiologists, nurse practitioners, and hospital managers—to promote our life-saving products like the LifeVest and the Heart Failure Management System. Your responsibilities will encompass the full sales cycle, from making initial calls to conducting educational programs, ensuring that clinicians understand the value of our products and how they can improve patient outcomes. This role is not only about selling—it’s about making a difference in patients' lives, particularly those at risk of sudden cardiac death. You’ll need to be proactive in analyzing trends within your territory, collaborating with your colleagues, and maintaining robust relationships with healthcare providers. If you are passionate about the healthcare industry and want to work for a company recognized for its innovation and positive work culture, then ZOLL is the place for you. Join us and help bring groundbreaking technologies to those who need them most!

Frequently Asked Questions (FAQs) for Territory Manager - Roanoke Role at ZOLL
What are the responsibilities of a Territory Manager at ZOLL?

As a Territory Manager at ZOLL, your primary responsibilities will include selling innovative cardiac care products, managing relationships with healthcare professionals, and conducting local education programs. You'll be focused on ensuring the effective utilization of products like the LifeVest and Heart Failure Management System in both hospital settings and outpatient care.

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What qualifications are needed for the Territory Manager position at ZOLL?

To qualify for the Territory Manager role at ZOLL, candidates should have a Bachelor's Degree and 3-5 years of sales experience in medical equipment or healthcare sales. Previous cardiology experience is preferred, along with a valid state driver’s license, and proficiency in Microsoft Office.

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How can I succeed as a Territory Manager with ZOLL?

Success as a Territory Manager at ZOLL involves mastering customer-centric selling techniques, maintaining professional relationships with healthcare providers, and consistently driving sales objectives. A deep understanding of the clinical data supporting ZOLL's products will also be crucial in your interactions with clients.

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What type of training does ZOLL provide for new Territory Managers?

ZOLL provides comprehensive training for its Territory Managers, focusing on product knowledge, market dynamics, and selling strategies. This training ensures you become a knowledgeable resource for healthcare professionals regarding ZOLL’s innovative technologies.

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What is the working environment like for a Territory Manager at ZOLL?

The working environment for a Territory Manager at ZOLL is field-based, involving daily visits to hospitals and clinics within your assigned territory. While the work is largely independent, you will engage frequently with healthcare teams and occasionally work atypical hours to meet business needs.

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Common Interview Questions for Territory Manager - Roanoke
How do you approach the sales process as a Territory Manager?

Start by understanding the unique needs of the healthcare providers in your territory. Focus on building relationships and providing tailored solutions with ZOLL products that enhance patient care. Make sure to share compelling clinical data that illustrates the benefits of your offerings.

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Can you describe a time you overcame a significant sales challenge?

Share a specific example that highlights your problem-solving skills and resilience. Emphasize how you identified the challenge, crafted a strategy, and executed it effectively, demonstrating your ability to secure new clients or retain existing ones.

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What strategies would you use to educate healthcare professionals about ZOLL's products?

Utilize a mix of in-person demonstrations, educational seminars, and clinical data presentations to engage healthcare professionals. Customize your approach based on their specific interest areas and patient demographics to show the relevant impact of ZOLL's products.

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How do you stay current on industry trends and developments?

Regularly consume industry publications, attend relevant conferences, and network with professionals in the field. Staying informed allows you to anticipate changes in the market and adjust your selling strategies accordingly.

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Describe your experience with building long-term relationships in sales.

Highlight your approach to cultivating strong relationships through regular check-ins, offering valuable insights, and demonstrating your commitment to supporting healthcare professionals. Discuss how these relationships lead to increased trust and sales.

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What role does data play in your sales strategy?

Data is crucial in identifying trends, measuring performance, and tailoring your sales approach. Discuss how you analyze data to drive decisions and improve your sales tactics in the Territory Manager role at ZOLL.

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How do you prioritize your accounts when managing multiple clients?

Prioritize based on factors such as potential for sales growth, existing relationships, and geographical considerations. Explain your method for balancing attention among high-potential and established accounts.

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What tools or software have you used to manage sales in your previous roles?

Talk about your experience using CRM software to track leads and customer interactions, analyze sales data, and prepare sales reports. Highlight how these tools enhance your efficiency as a Territory Manager.

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In your opinion, what makes ZOLL's products unique in the market?

Discuss ZOLL's commitment to innovative technology and patient outcomes, as well as the unique features of products like the LifeVest that differentiate them from competitors. Emphasize how ZOLL's solutions directly contribute to enhanced patient care.

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How do you measure success as a Territory Manager?

Success can be measured by achieving or exceeding sales objectives, customer satisfaction levels, and the consistency of product usage among healthcare providers in your territory. Discuss how you set and track personal goals to drive performance.

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DATE POSTED
April 13, 2025

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