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Revenue Advisor

Company OverviewAt Zuora, we do Modern Business. We're helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It's an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world's most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences.The Team & RoleWorking hand in hand with our Account Executives, you'll solve some of the most interesting business-critical challenges and transformations. You'll focus on prospects and customers; helping them embrace digital transformation and revenue accounting automation, to be disruptors, and avoid being disrupted. As the CEO aka "ZEO" of your domain, you'll become an expert on the entire quote-to-cash cycle for enterprise businesses across any sales channel. You'll leverage your technical prowess to knock out the competition and demonstrate how Zuora allows the world's largest companies to unlock new growth in the new world of total monetization.Our growth story is only just beginning and our Customer Solutions Engineering team is pivotal in sustaining our rapid growth across the globe. We are looking for a highly collaborative, outcome-oriented Revenue Advisor, to help us bring home the technical win and take on this huge market opportunity.This is a remote position, so you'll be working remotely while occasionally getting together with your team for office visits, events, or offsites. Of course, you're welcome to come into the office more often if you're nearby.What you'll do• Complete Zuora's in-depth onboarding and sales training to become an expert in Zuora's products, services, unique solutions, and technical capabilities• Serve as a subject matter expert in revenue recognition automation• Own the technical relationships with a deep understanding of customer needs and constraints, including conducting functional discovery sessions and customer solutioning• Own adoption and the technical health of the customer• Deliver product demonstrations and technical presentations to a C-Level audience and articulate how Zuora's platform will allow their business to succeed and grow• Create end-to-end use case-specific demonstrations mapped to prospects' strategic objectives across industries• Secure technical wins by differentiating Zuora against the competition, handle technical objections and mitigate any concerns that might block a deal from closing• Act as the front-line liaison to our product management team by informing our product roadmap based on prospects' needs• Own making sure the customer is realizing value against their expectations• Responsible for defining & monitoring the business case and KPIs in the account plan• Help shape commercial strategy and technical action plan• Help identify white space including the extension of our footprint & capabilities and expansion into new BUs• Commercially present solutions in easy-to-grasp ways• Coordinate resources from across Zuora & partners from a technical standpoint• Work with product & solution mgmt to share the context (why) behind customer requests and potential applicability to others in a segment• Manage escalations internally and externally with support from AEs and Customer Support to identify a root cause and action plan• Ask for customer reference after milestones are delivered, with follow-up support from AEs and customer advocacy• Collaborate with solution architects in overall design and approach• Support sales and marketing at field events with product demonstrations and technical subject matter expertise• Respond to technical elements of RFI's / RFP's• Travel throughout your sales territoryYour experience• BA/BS in Accounting or Finance (or equivalent)• 5+ years experience in Revenue Accounting with a strong working knowledge of current revenue standards (ASC 606, IFRS 15)• Ability to understand business process needs and to conceptualize how to demonstrate the fulfillment of those needs through our solution• Self-motivation and the desire to learn and become an expert on the entire quote-to-cash cycle for enterprise businesses across any sales channel in Total Monetization• Excellent presentation skills and the ability to drive discussions for both small and large groups within organizations and at various levels from front-line personnel to senior executivesNice to haves:• Experience working with a diligent sales process methodology (MEDDIC, Value Selling, etc.)• Prior pre-sales or consulting experience preferred• Experience with Zuora Revenue (RevPro) preferred#ZEOLife at ZuoraAs an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly-it's exciting. Our people, whom we refer to as "ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we're making what's next possible for our customers, community and the world.As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with:• Competitive compensation, corporate bonus program and performance rewards, and retirement programs• Medical, dental and vision insurance• Generous, flexible time off• Paid holidays, "wellness" days and company wide end of year break• 6 months fully paid parental leave• Learning & Development stipend• Opportunities to volunteer and give back, including charitable donation match• Free resources and support for your mental wellbeingSpecific benefits offerings may vary by country and can be viewed in more detail during your interview process.Location & Work ArrangementsOrganizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility - flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices.Our Commitment to an Inclusive WorkplaceThink, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.The base pay details represent the annualized salary range for the posted position. While we share a comprehensive range, a candidate's final base salary will fall within these guidelines and will be determined based on multiple factors including but not limited to: qualifications of the candidate, job related knowledge, prior related experience, specific and unique skills, the location of the role, internal equity and internal budget. Base pay is only one element of Zuora's Total Rewards Package. Additional elements may also include bonus/variable compensation, equity and comprehensive benefits, more details found here.Base Pay Details$99,500-$168,000 USD

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What You Should Know About Revenue Advisor, Zuora

As a Revenue Advisor at Zuora, you'll be diving into the dynamic world of subscription-based business models while working remotely in Frisco, TX. What a great opportunity to join a team that is revolutionizing how companies operate! Here at Zuora, we're passionate about transforming the traditional sales approach into one that builds lasting relationships with customers. In this role, you'll partner closely with our Account Executives to tackle complex challenges that businesses face in the era of digital transformation. Think of yourself as the 'ZEO' of your domain, mastering the quote-to-cash cycle and showcasing how our cutting-edge solutions can drive growth and innovation for our clients. With your expertise in revenue recognition automation and excellent communication skills, you'll conduct engaging product demonstrations for C-level executives, winning them over with our tailored solutions. Plus, you get to collaborate with a diverse team, contributing valuable insights to shape our product strategy and roadmap. We believe in flexibility; hence, whether you prefer the comfort of your home or a buzz of the office, we support your working style. Embrace a culture that values ownership, inclusivity, and continuous learning. After all, at Zuora, we empower our people to be the architects of their own success while creating a significant impact on business intelligence all over the globe. If you're ready to turn challenges into opportunities and help customers discover the total monetization potential, then we can't wait for you to apply!

Frequently Asked Questions (FAQs) for Revenue Advisor Role at Zuora
What are the key responsibilities of a Revenue Advisor at Zuora?

As a Revenue Advisor at Zuora, your primary responsibilities include managing technical relationships, conducting functional discovery sessions, delivering product demonstrations to C-level executives, and securing technical wins for clients. You'll also monitor customer satisfaction and adoption health, actively participate in defining KPIs, and collaborate with internal teams to ensure alignment with customer needs.

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What qualifications are required for the Revenue Advisor position at Zuora?

To qualify for the Revenue Advisor role at Zuora, candidates should possess a BA/BS in Accounting or Finance, or an equivalent field, along with a minimum of 5 years of experience in Revenue Accounting. A solid understanding of current revenue standards like ASC 606 and IFRS 15 is critical. Additional experience with presales or consulting will be advantageous.

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What is the work environment like for the Revenue Advisor role at Zuora?

The Revenue Advisor position at Zuora is designed for remote work flexibility, allowing you to operate from wherever you feel most productive. You'll occasionally visit our headquarters in Frisco, TX, to connect with your team, providing a blend of remote and in-office interaction that fosters collaboration and community.

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How does Zuora support employee growth for Revenue Advisors?

Zuora is committed to the growth and development of its employees. As a Revenue Advisor, you will benefit from structured onboarding and sales training to build expertise in Zuora products. Additionally, you'll receive continuous learning options through our professional development stipend and opportunities for mentorship within our teams.

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What benefits are offered to Revenue Advisors at Zuora?

Revenue Advisors at Zuora receive a competitive compensation package, including a corporate bonus program, performance rewards, and comprehensive medical, dental, and vision insurance. Other benefits include generous flexible time off policies, paid parental leave, mental wellness resources, and opportunities for community engagement through volunteer work.

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Common Interview Questions for Revenue Advisor
How do you manage technical relationships with clients as a Revenue Advisor?

When discussing how to manage technical relationships, highlight your ability to understand customer needs deeply and proactively engage with them. Explain that you would conduct functional discovery sessions and maintain regular communication to ensure the client feels supported and valued.

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Can you describe your experience with revenue recognition standards, such as ASC 606?

In answering this question, emphasize your practical experience with revenue recognition. Discuss specific projects or tasks where you applied ASC 606 standards and how your knowledge has enhanced your effectiveness as a Revenue Advisor.

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What strategies would you use to present technical solutions to a C-Level audience?

Highlight the importance of tailoring your presentation to address the specific business pain points of the audience. Discuss how you'll use relatable use cases and industry benchmarks to demonstrate value effectively, ensuring your solutions resonate with their strategic goals.

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How do you stay current with industry trends affecting revenue functions?

Mention the methods you use to stay informed, such as attending industry conferences, subscribing to relevant publications, and actively participating in professional networks. Show your commitment to continuous learning and staying ahead of changes in the subscription economy.

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How would you approach a situation where a technical objection arises during a presentation?

Discuss your techniques for managing objections, such as active listening and empathizing with the client's concerns. Emphasize the importance of addressing objections calmly and backing your responses with data or success stories to reinforce your solutions' value.

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What is your understanding of the quote-to-cash cycle?

Demonstrate your understanding of the quote-to-cash cycle by describing its stages, from initial quote generation and order management to revenue recognition and collections. Highlight its importance in enhancing the customer experience and ensuring financial accuracy.

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Describe a time you secured a technical win for a client.

Share a specific example where you navigated a challenging situation and effectively addressed a client's technical needs, leading to a successful solution deployment. Highlight metrics or feedback that illustrate the positive impact of your work.

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How do you prioritize your workload when managing multiple clients?

Explain your process for prioritization, emphasizing organization and time management skills. Discuss how you assess client needs and project deadlines to determine which tasks require your immediate attention while ensuring quality service across all clients.

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What role does teamwork play in the success of a Revenue Advisor?

Discuss the collaborative nature of the Revenue Advisor role, underscoring the importance of communication and teamwork when working with Account Executives, product teams, and clients. Mention specific ways you engage with others to achieve shared objectives.

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What excites you most about working at Zuora?

Articulate your enthusiasm for Zuora's innovative approach to the subscription economy. Discuss how you admire the company's growth mindset, focus on collaboration, and commitment to making an impact, which resonates with your own career aspirations.

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Our vision is simple. We call it “The World Subscribed.” It’s the idea that one day every company will join the Subscription Economy — a $1.5 Trillion opportunity by 2025 according to UBS.Our mission is to power the world’s best companies to win i...

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Full-time, remote
DATE POSTED
April 10, 2025

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