Amwell Careers, Benefits, Review

The Amwell Diversity, Equity & Inclusion Initiative is focused on developing resources to educate, celebrate, and elevate diversity. We aim to spark dialogue and help create a more humane and compassionate world. 

Our Mission

Because healthcare is a universal need spanning the full spectrum of humanity, it’s our mission to:

EDUCATE: We will educate and dedicate ourselves to understanding what diversity and inclusion means to our employees and our business. We will facilitate the sharing of employee perspectives and experiences. We will track and adopt best practices from industry leaders.

ELEVATE: We will elevate our company’s inclusiveness and diversity through candid reflection, embracing new ideas, targeted programs, iterative improvement and executing to success. We will foster a culture of openness, respect and conviviality.

CELEBRATE: We will celebrate the rich diversity within our company and our community. Through events, discussions and other festivities, we will highlight the incredible history, contributions, traditions and milestones of our workforce.

Who We Are

Founded by industry veterans Drs. Ido and Roy Schoenberg, American Well’s mission is to connect and enable providers, insurers, patients, and innovators to deliver greater access to more affordable, higher quality care. We do this by equipping clinicians, patients and the industry that supports them with the tools to realize a better healthcare experience.

Deliver Awesome

Amwell’s top priority is to ensure and enable the success of our valued clients. We work seamlessly with our clients to construct a tailored approach to telehealth implementation, and then partner with them on an ongoing roadmap for success in improving the quality of care for patients, members and consumers.

One Team

We believe that digital care delivery will transform healthcare. Amwell’s mission is to connect and enable providers, insurers, patients, and innovators to deliver greater access to more affordable, higher-quality care. We do this by equipping clinicians, patients, and the industry that supports them with the tools to realize a better healthcare experience.

Customer First

Amwell is honored to support the digital care delivery networks of the world’s largest health systems, as well as the leading global health plans and employers. We also work with large retail and technology companies to leverage digital care for everything from remote patient monitoring to clinical trials. In aggregate, Amwell’s ecosystem represents the largest and most downloaded telehealth platform in the US for iOS and Android combined, according to App Annie (2018). Here are just a few examples of our partners…

Customer First

• Understand and support clients
• Embrace change and innovate
• Enrich patient-provider relationships

One Team

• Be informed and speak up
• Celebrate our similarities, honor our differences
• Hire and develop outstanding people
• Serve our communities

Deliver Awesome

• Bring passion and energy
• Work with agility and sense of urgency
• Act with integrity
• Be accountable for results
• Deliver quality in all we do

Become a Leader in Telehealth

Amwell is changing how care is delivered through online and mobile technology. We strive to make the hard work of healthcare look easy. In order to make this a reality, we look for people with a fast-paced, mission-driven mentality. We’re a culture that prides itself on quality, efficiency, smarts, initiative, creative thinking, and a strong work ethic. 

Our Core Values include One Team, Customer First, and Deliver Awesome. Customer First and Deliver Awesome are all about our product and services and how we strive to serve. As part of One Team, we operate the Amwell Cares program, which brings needed assistance to our communities, whether that be free healthcare for the underserved or for people affected by natural disasters, support for equality, honoring doctors and nurses, or annual Amwell-matched donations to food banks. Amwell aims to be a force for good for our employees, our clients, and our communities.

Amwell cares deeply about and supports Diversity, Equity and Inclusion. These initiatives are highlighted and reflected within our Three DE&I Pillars - our Workplace, our Workforce and our Community.

Amwell is a "virtual first" workplace, which means you can work from anywhere, coming together physically for ideation, collaboration and client meetings. We enable our employees with the tools, resources and opportunities to do their jobs effectively wherever they are!  Amwell has collaboration spaces in Boston, Tysons Corner, Portland, Woodland Hills, and Seattle.

Notice to Potential Candidates: It has come to our attention that some job seekers are being targeted by Internet recruitment fraud. Recruitment fraud happens when an unauthorized party claiming to be from a legitimate company offers a person a career opportunity in exchange for payment or personal and financial information from the applicant.

Please be aware that American Well will never ask you for financial information or payment of any kind as part of the interview process.

If you believe you have been targeted by an unauthorized or fraudulent recruiter claiming to be from American Well, please contact human.resources@americanwell.com.

American Well is an equal opportunity employer and does not discriminate on the basis of race, ethnicity, religion, gender, age, disability, marital status, sexual orientation, or military status.

Online Care Group is a physician-owned medical group with a national network of U.S.-based providers that provide clinical telehealth services. Online Care Group provides clinical services via the American Well telehealth platform to customers of American Well.

Amwell is a "virtual first" workplace, which means you can work from anywhere, coming together physically for ideation, collaboration and client meetings. We enable our employees with the tools, resources and opportunities to do their jobs effectively wherever they are!  Amwell has collaboration spaces in Boston, Tysons Corner, Portland, Woodland Hills, and Seattle.

Amwell is changing how care is delivered through online and mobile technology. We strive to make the hard work of healthcare look easy. In order to make this a reality, we look for people with a fast-paced, mission-driven mentality. We’re a culture that prides itself on quality, efficiency, smarts, initiative, creative thinking, and a strong work ethic. 

Our Core Values include One Team, Customer First, and Deliver Awesome. Customer First and Deliver Awesome are all about our product and services and how we strive to serve. As part of One Team, we operate the Amwell Cares program, which brings needed assistance to our communities, whether that be free healthcare for the underserved or for people affected by natural disasters, support for equality, honoring doctors and nurses, or annual Amwell-matched donations to food banks. Amwell aims to be a force for good for our employees, our clients, and our communities.

Amwell cares deeply about and supports Diversity, Equity and Inclusion. These initiatives are highlighted and reflected within our Three DE&I Pillars - our Workplace, our Workforce and our Community.

• Unlimited Personal Time Off (Vacation time)
• 401K match
• Competitive healthcare, dental and vision insurance plans
• Paid Parental Leave (Maternity and Paternity leave)
• Employee Stock Purchase Program
• Free access to Amwell’s Telehealth Services, SilverCloud and The Clinic by Cleveland Clinic’s second opinion program
• Free Subscription to the Calm App
• Tuition Assistance Program
• Pet Insurance

Amwell is among several companies recently made aware of a phishing scam involving con artists posing as Amwell recruiters via email, text, phone and social media. So far, the imposters have been creating misleading email accounts, conducting remote “interviews”, and making fake job offers in order to collect personal and financial information. However their tactics going forward may change. Please note that Amwell recruiters only use company emails in the format of FIRSTNAME.LASTNAME@Amwell.com to communicate with candidates. Amwell recruiters will never ask you to share financial information or social security numbers and will not send you money to purchase equipment.  If you are contacted by someone about an open job at Amwell, please verify the domain of the sender’s email address and confirm there is a job posting on our Career Page. Amwell is taking this very seriously and has reported the scam to local law enforcement. If you believe you’ve been a victim of a phishing scam, please visit the Department of Homeland Security’s Cyber Smart Website.