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Calabrio

Calabrio has joined forces with some of the best minds and most progressive concepts on enriching human interactions through our customer experience intelligence platform. For you, that means working on high-performing innovative teams that combin...

Website Globe icon www.calabrio.com

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CEO of Calabrio
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Kevin Jones
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Calabrio Employee Reviews
Featured review

Great overall company with amazing teammates!

2/17/2023 - Account Executive
Recommends
Positive outlook
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Pros

Working with awesome, highly-skilled and dedicated individuals makes it a thriving environment to be in. Open communication with leadership is easy and while the whole team is focused on innovation , they are very much connected with reality. That is motivating and keeps the staff engaged.

Cons

Some changes over the last year has proven to be challenging in some areas, however this comes as part of vision to provide a clearer and more engaging future for the company.

At Calabrio, we rally around our mission to enrich human interactions for our customers and our team members. We are dedicated to cultivating a supportive and inclusive workplace where team members feel valued, respected, and can thrive throughout their career. With team members representing more than 40 nations around the world, we celebrate the cultural diversity and individual perspectives across our team because we know this drives innovation and enables us to deliver exceptional service to our global customers. We were recognized as an Equitable Employer in 2022 by Mathison.

Calabrio currently has four active Employee Resource Groups:

  • Women in Technology
  • DD214 - Military Veterans
  • PRIDE - LQBTQIA+
  • CPOC - Calabrio People of Color 

We strive to build a culture that embraces differences and fosters a sense of inclusivity and belonging.

  • Our paid time off programs enable team members to engage in volunteer activities supporting their local community, honor a cultural holiday, welcome children into the family and build memories during special moments in their lives.
  • Our leadership development programs welcome everyone from emerging to experienced leaders to expand their skills. We provide individual coaching that supports team members at all stages in their career.
  • Our community outreach programs create connectivity with high schools and universities, building a pipeline of new team members and prosperous communities.
  • Our team member interest groups build camaraderie and provide continuous development.
  • We are an equal opportunity employer that does not discriminate based on race, color, religion, age, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or veteran status, and we do not tolerate harassment of any kind.
  • Our recruiting and hiring process is free from discrimination and aims to build diverse teams. We partner with external consultants to validate that our processes are inclusive and welcoming to all applicants.
Innovators With Purpose

WE'RE BUILDING A MORE HUMAN, MORE EMPOWERED WORLD OF WORK

Calabrio has a culture where contributions are valued and respected. 

We want our employees to grow and thrive in their careers with us. We invest in our people and create rewarding opportunities to grow within disciplines, explore different paths, and learn new things. Through our learning and development programs, coaching and teaching opportunities, and continuing education, our innovators rise every day.

We see employees as more than workers and job titles. We know they’re committed to families, friends, hobbies and priorities outside of work. In our flexible work environment, employees can work in ways that bring balance to their lives.

Diversity, Belonging and Inclusion

DIVERSITY, BELONGING AND INCLUSION

We believe in the power of diversity, belonging, and inclusion. We are dedicated to cultivating a supportive and inclusive workplace where team members feel valued, respected, and can thrive throughout their career.

We all do our best work when we feel supported and included. We are honored to be recognized as an Equitable Employer

We strive to build a culture that embraces differences and fosters a sense of inclusivity and belonging through:

  • Our community outreach programs create connectivity with high schools and universities, building a pipeline of new team members and prosperous communities
  • Our employee resource groups build camaraderie and provide continuous development
  • We are an equal opportunity employer that does not discriminate based on race, color, religion, age, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or veteran status, and we do not tolerate harassment of any kind
  • Our recruiting and hiring process is free from discrimination and aims to build diverse teams. We partner with external consultants to validate that our processes are inclusive and welcoming to all applicants
Corporate Social Responsibility

SOCIAL RESPONSIBILITY

Our four pillars of responsibility are Environment, Community, Social and Governance showing our broad commitment to creating a better world of work. 

  • Environment
    • We are committed to environmental sustability through waste reduction and using renewable resources, carbon footprint management and energy conservation 
  • Community
    • We support and empower the communities in which we live and work through Annual Corporate Giving programs, Habitat for Humanity, and volunteerism opportunities through paid volunteer time away and opportunities provided in our office locations
  • Social 
    • We empower employees, foster a culture of inclusivity, and build teams that reflect the diversity of the world through having an environment of flexibility, employee wellbeing programs and intentional diversity, belonging and inclusion programs
  • Governance 
    • We are dedicated to accountability, transparency and responsibility in our business practices, through our commitment to the United Nations Global Compact, ethical business practices and compliance training for all employees 

 

Calabrio Awards & Accolades

BC's Top Employers 2023, Canada's Top 100 Employers, 2023 Top Workplaces USA 2023, Top Workplaces, 2023 Fast 50 Company, Minneapolis/St. Paul Business Journal, 2022 Great Place to Work Certified, Great Place to Work, 2022, Great Place to Work UK, 2022 Equitable Employer (Diversity, Belonging and Inclusion), Mathison, 2022