Crumbl HQ Careers, Benefits, Review

Purpose: We do more than bake cookies. When you join our team, you'll be helping create experiences that build community and bring friends and families together.

Culture: At Crumbl, we are doers. We embrace and encourage people unafraid of getting things done. Our growth mentality enables a culture of development and creativity. We care about our people, and we develop and empower them to make decisions that have real business impact. We obsess over creating experiences for friends and family by providing the best cookies in the world! ​

Our Work Style: We are entrepreneurs to the core. We love to explore new ideas and ways of doing things as we try to disrupt a stagnant industry, and we don’t waste time doing it. There are no tasks beneath or above us. We do what it takes to deliver an experience to our customers, be it internal or external.​

What You'll Get: You are not just another cog in a machine.  Through our growth mentality, your work has a lasting impact on the future direction of Crumbl. You’ll walk away from Crumbl with skill sets you didn’t have before, and you will look back on your experiences here knowing you did your best work while you were here. ​

Who Are Our Employees: We are a team of passionate people who are looking to win, without being bogged down by the fear of failure! We are flexible in our approach to work, always looking for ways to be innovative in our space while using data to guide our innovation. We are passionate about bringing friends and families together over a box of the best cookies in the world! ​

It all started with one big dream, two crazy cousins, and the perfect combination of flour, sugar, and chocolate chips. Crumbl was co-founded by Jason McGowan (CEO) & Sawyer Hemsley (COO). They both teamed up and dove head-first into the world of baking. After thousands of dollars in wasted dough, recipes that did not live up to their expectations, and cookies that are just plain embarrassing to them today, the two cousins decided to take their 'perfect cookie quest' to the people. They gathered feedback and tested recipes — a practice that is still part of the Crumbl process — until they created the world’s best chocolate chip cookie.

THE FIRST CRUMBL 🏡

As we reflect on our growth over the past few years, we can’t help but look back on the very first Crumbl location and how far we’ve come. 🤗

In 2017, Jason McGowan and Sawyer Hemsley spent hundreds of hours perfecting a chocolate chip cookie recipe. With that recipe, they opened the very first Crumbl store in Logan, Utah. The location cost $900 per month and had a broken heater, a painted-over pizza sign, and a homemade serving counter. 🍪

At the time, we only offered our fresh Milk Chocolate Chip cookies for takeout and delivery, but we wanted customers to see our cookies being mixed, balled, baked and dressed in real time—a practice we still implement today. 🧑‍🍳

Since our first store opened, we’ve introduced our iconic Pink Box, rotating menu, nationwide shipping, mystery cookie, the Crumbl App and its rewards program, new stores nationally and internationally, meaningful partnerships, and so much more. 🤩

Thank you for being a part of this journey with us. 🖤