Dispatch Careers, Benefits, Review
Dispatch is a braintrust of self-starters, with a laser focus on building the best field service software in the world while creating a fantastic experience for every one of our customers.
Review
Pros
Writing review in order to proceed searching GlassdoorCons
No bad review as of the momentThe service industry is changing. More and more, brands are building networks of third-party contractors and technicians to service their customers. Dispatch helps these brands manage and improve these service provider networks, leading to extraordinary customer experiences. Dispatch brings visibility and data intelligence to previously unmeasured service interactions, leading to measurable improvements in margin and revenue.
There has been a significant shift away from simply selling products towards providing value-added services. Many brands aim to take advantage of this shift but have not because of 3 reasons: -They are unsure how to find (and then manage) capable, independent service providers to do the work well. -They fear they’ll be unable to control the customer experience – and that it won’t be worthy of their brand. -They worry they won’t have access to critical data from the field that they need to run their business effectively. Dispatch is the first software platform to help enterprises successfully unlock the potential of flexible and independent service provider networks. We make it easy by centralizing all service interactions onto one platform to give modern enterprises real-time visibility across all field operations — helping them own every service experience, from lead to lifetime customer.
Dispatch promotes an autonomous environment which is one of my favorite aspects of the company. I've been expected to perform the duties that my role requires while also being able and encouraged to explore other areas of interest. BTW.. I won the spicy wing eating contest!
We value inclusion, equality, professional development, and a culture that empowers employees to experiment and move quickly. Are you ready to make a lasting impact?
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