DispatchHealth Careers, Benefits, Review

DispatchHealth – DEI Committee

The mission of the DEI Core Committee is to be a key partner in making DispatchHealth a company that embraces diversity, equity and inclusion by hiring employees who represent the communities that we serve, effectively training employees to understand health equity issues, enabling us to provide culturally competent care to diverse and underserved communities, and supporting community programs that make a difference in the lives of diverse and underserved communities. These DEI efforts are core to the identify of DispatchHealth and to living out the DispatchWay. As an employee-led group, the DEI Core Committee is committed to advocating for employees and patients and for ensuring that the company stays committed to DEI in everything we do. The DEI Core Committee reports directly to the organization’s Chief Executive Officer and organizes initiatives focusing on three areas to engage stakeholders across the enterprise: our employees, our patients, and our communities.

Our Employees

We aim to increase the number of DispatchHealth employees who come from diverse backgrounds and experiences and to build a culture of inclusion through education and training. We focus on supporting recruitment efforts to build a pipeline of diverse candidates, conducting a survey of employees to learn about their perspectives, gain more data on diversity representation, and identify topics they are interested in learning about or educating colleagues about. We also put special emphasis on clinical recruiting efforts because of the importance of gaining cultural competency among our providers.

Our Patients

We aim to strengthen DispatchHealth’s competencies in providing culturally appropriate care to patients. This work acknowledges the barriers many communities face to access high-quality care and the health inequities that cause many communities to face worse health outcomes. We focus on increasing cultural competencies among clinical staff and across the company through training and education, including the goal of providing a complete care experience in different languages. We also support efforts to increase the representation of medical providers who come from diverse backgrounds and can speak multiple languages at the medical level.

Our Community

We aim to establish partnerships for employees to support programs that positively impact marginalized and underserved communities. We focus on creating an environment that fosters an inclusive and vibrant atmosphere that promotes health equity through education, advocacy and outreach. We also put emphasis on building meaningful opportunities for engagement and the development of interpersonal relationships internally and externally.

With a shared vision to redefine healthcare delivery to benefit the consumer, Dr. Mark Prather and Kevin Riddleberger created DispatchHealth in 2013. Their goal? To create high-quality, affordable, and prompt medical care you can trust to treat serious medical problems in the comfort and convenience of home. DispatchHealth has built a better way to deliver healthcare, pairing trained medical experts with advanced technology to bring the expertise and capabilities of the hospital into your home. 

We are courageous, compassionate and innovative. We step up to provide exceptional care to patients and exceptional support for each other. We are on a mission to provide better healthcare by keeping people in their homes.

We are DispatchHealth.