Hopper Careers, Benefits, Review

Hopper is a leading travel booking app and online marketplace that offers a seamless way for users to book flights, hotels, rental cars, and short-term rentals. Headquartered in Montreal, Canada, and Boston, Massachusetts, Hopper leverages extensive data and advanced machine learning algorithms to predict and analyze airfare and accommodation prices, helping users save money and enabling them to travel more frequently. Since its inception in 2015, Hopper has rapidly grown to become the most downloaded flight booking app in North America, with over 55 million downloads and more than a million new installs each month.

Hopper's commitment to innovation has earned it several accolades, including being named Fast Company’s Most Innovative Company in Travel for three consecutive years and receiving awards like the Google Play Award for Standout Startup and the Webby Award for Best Travel App in 2019. With over $420 million USD in funding from prominent investors in both Canada and the US, Hopper is on a fast track to becoming a global leader in customer-centric travel solutions, continually expanding its offerings to provide a comprehensive, end-to-end travel experience.

LIFE AT HOPPER

Joining Hopper means becoming part of a forward-thinking team that is revolutionizing the travel industry through innovative technology and financial solutions. At Hopper, we combine the strengths of a cutting-edge travel agency with industry-leading e-commerce and proprietary fintech services to help customers travel smarter and partners increase their earnings. Our unique products tackle challenges like pricing volatility and trip disruptions, making travel more accessible and seamless for millions of users worldwide.

IMPACT AT HOPPER

We operate under a Single-Threaded Ownership (STO) model that encourages every team member to take ownership, exercise autonomy, and make a tangible impact. This approach has been a game-changer since its adoption in 2019, driving tremendous success for both our employees and the company. By joining Hopper, you’ll be empowered to lead initiatives and bring innovative ideas to life, contributing directly to our growth and evolution.

WORK FLEXIBILITY AT HOPPER

As a fully remote company since 2020, we’ve embraced flexibility in the workplace. You can work from anywhere in the world, or, if you prefer a more traditional setting, we offer access to coworking spaces on demand in cities like Boston, London, Montreal, Paris, and Toronto. This flexibility ensures that you can maintain a healthy work-life balance while being part of a dynamic, global team. Additionally, our benefits are designed to support your well-being, including unlimited time off, competitive healthcare coverage, and robust parental leave policies.

PERKS & BENEFITS AT HOPPER

Hopper is committed to rewarding its employees’ hard work with competitive compensation packages, including a choice between stock options and restricted stock units, as well as a unique evergreen equity program to keep our team motivated and aligned with the company’s long-term success. We provide visa sponsorship and immigration assistance, making it easier for talented professionals around the globe to join our diverse and inclusive team. If you’re passionate about reshaping the future of travel and thrive in an environment that values autonomy, ownership, and impact, Hopper is the place for you.

PROS OF WORKING AT HOPPER

• Competitive Compensation and Benefits: Hopper offers a competitive salary structure along with excellent health benefits, making it attractive for those looking for robust financial compensation and support.
• Permanent Remote Work: Employees enjoy the flexibility of working from home permanently, which provides a great work-life balance and allows team members to work from anywhere in the world. This setup is particularly appealing in today’s flexible work culture.
• Collaborative Teams and Great Colleagues: The company is known for having talented and supportive colleagues, which makes for a positive work environment. Some teams at Hopper are highly collaborative and contribute to an engaging workplace experience.
• Comprehensive Perks: Along with good salaries and healthcare benefits, Hopper provides additional perks like travel credits, unlimited time off, and equity options. This comprehensive package enhances the overall employment experience.

CONS OF WORKING AT HOPPER

• Unstable Management and Frequent Layoffs: There are concerns about inconsistent management practices and frequent layoffs. Employees have reported that directives change often without clear communication, and there can be a lack of transparency about the company's direction and health.
• Lack of Clear Goals and Direction: Employees have pointed out issues with unclear goals and a lack of strategic direction. This has led to confusion and a lack of focus within some teams, impacting morale and productivity.
• Leadership Challenges: Some team members feel that leadership does not provide adequate support or clear instructions. There's a perception that management decisions can sometimes be abrupt, such as cutting entire teams without warning if it serves business interests.
• Inconsistent Team Experiences: While some teams are recognized as great places to work, there is an element of unpredictability. Employees have likened the experience to "rolling the dice," indicating that one's job satisfaction might heavily depend on the team they join.

🗨️ Why do you want to work at Hopper?

🗨️ Why do you want to work here?

🗨️ Tell me about yourself.

🗨️ Tell me your professional journey.

🗨️ Tell me about your educational background.

🗨️ Why are you interested in this position?

🗨️ What would your former manager/colleagues say about you.

🗨️ How would your manager rate you on a scale of 1-10?

🗨️ What's your favorite project you've worked on?

🗨️ Describe a challenging project in your previous job.

INTERVIEW QUESTIONS FOR SOFTWARE ENGINEERS

🗨️ Which technologies have you worked on?

🗨️ Design a smart parking garage

🗨️ Find shortest prefix that matches a word in dictionary uniquely

🗨️ What is the concepts of OOP?

🗨️ Build a data structure out of an HTML input

🗨️ HTell me something you're really proud of (technically).

🗨️ How would you redesign Google's web crawler?

🗨️ Given a sentence with only spaces and no punctuation, reverse the order of the words.

INTERVIEW QUESTIONS FOR PRODUCT MANAGERS

🗨️ How do you conduct a Product Discovery?

🗨️ Tell me about an A/B test you ran.

🗨️ Tell me about product that you launched.

🗨️ How I worked with data science team among others.

🗨️ What new features do you think Hopper should offer?