Klaviyo Careers, Benefits, Review

We’re Klaviyo (pronounced clay-vee-oh) and we empower creators to own their destiny. 

How? Klaviyo is a platform that makes first-party data actionable like never before, so users can deliver personalized content to their customers—building relationships and driving revenue. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators.

That’s where you come in. At Klaviyo, we want you to be your whole self from day one. You’ll be empowered with the autonomy to own your work, but will find radical collaboration and shared success central to our culture. We celebrate wins, but acknowledge we’re just 1% done. We support lifelong learning and wellness with generous benefits, so we can stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, we hope you’ll join us.

Klaviyo™ is a unified customer platform that gives online brands direct ownership of their consumer data and interactions, empowering them to turn transactions with customers into long-term relationships—at scale. With Klaviyo, brands can combine unlimited customer data with more than 250 native integrations to automate personalized email and SMS communications that make customers feel seen. Klaviyo makes it easy—no need to start from scratch, piece together multiple platforms, or rely on third-party marketplaces and ad networks. From mom-and-pop shops to established companies, innovative brands like Unilever, Taylor Made, Citizen Watches, and more than 90K other paying users leverage Klaviyo to acquire, engage, and retain customers—and grow on their own terms

We're a team of people who are passionate about empowering creators to own their destiny.

Joining the Klaviyo team means you’ll work on things you never imagined you'd get the chance to; you’ll grow in ways you didn’t consider possible; and you’ll do the best work of your career with people who are just as motivated and talented as you are!

Here’s what we can promise:

• You'll work on projects that change how millions of people engage with their favorite brands and companies.
• You'll be challenged while collaborating with and being inspired by other remarkable Klaviyos.
• You'll build and expand your skill set. From our onboarding program to unique educational opportunities both inside and outside the company, Klaviyo provides employees with tools, resources, and support at every career stage.

Klaviyos are inherently curious. We’re problem solvers, constantly finding ways to improve not just our product, but ourselves. Klaviyo encourages that passion for learning by providing employees with tools, resources, and support at every career stage, from our onboarding program to unique educational opportunities both inside and outside the company. 

These offerings include:

• A robust oboarding program known as Base Camp where new Klaviyos learn about the company's history, story, and culture. Base Camp is followed by a separate, week-long intensive product training.
• Regular Deep Dives: company-wide meetings which offer all employees the opportunity to learn more about individual teams and projects across the organization.
• A generous annual Learning Stipend. Klaviyo will reimburse qualifying learning expenses, whether they're related to your job, or just a new skill you've been wanting to learn.
• Our popular Klaviyo Book Program. From novels to nonfiction, if you’re better off for having read it, Klaviyo will pay for it.  
• Free coaching for all Klaviyos! Klaviyo partners with Modern Health to offer all employees unlimited, confidential coaching.

Klaviyos strive to make the world more equitable in interactions with everyone from our customers to our colleagues.

Klaviyo Resource Groups (KRGs) are grassroots community resources, sponsored by our DEI team, built around a shared identity and/or lived experience (including allies). KRGs provide a sense of community and serve as critical consultants for the business. We currently have seven KRGs plus more in development.

KRGs host programs every month and events are open to all Klaviyos. Over 77% of Klaviyos are involved in at least one KRG. Over the past year, our KRGs have hosted over 50 events, with speakers ranging from author and president of Simmons College, Dr. Lynn Perry Wooten, to CurlMix CEO (and Klaviyo customer) Kim Lewis, and SNL’s Bowen Yang.