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Klaviyo

Klaviyo is a global technology company committed to providing a marketing automation platform, used primarily for email marketing and SMS marketing by approximately 143,000 e-commerce merchants.

Website Globe icon https://klaviyo.com

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Flexible CultureGlobal CitizenInnovator
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Culture Values
Inclusive & Diverse
Inclusive & Diverse
Diversity of Opinions
Diversity of Opinions
Transparent & Candid
Transparent & Candid
Growth & Learning
Growth & Learning
Customer-Centric
Customer-Centric
Mission Driven
Mission Driven
Rapid Growth
Rapid Growth
Work/Life Harmony
Work/Life Harmony
COMPANY RATING
3.9 Glassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon Glassdoor star icon
Diversity & Inclusion
4.2 Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon
CEO of Klaviyo
Klaviyo CEO photo
Andrew Bialecki
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Reviews
Featured review

An ever-evolving community - fantastic place for ambitious folks to grow

8/21/2023 - Director at Boston, MA
Recommends
Positive outlook
Approves of CEO

Pros

The overall community of Klaviyo - the people at the heart of the company are all incredibly talented, dedicated, remarkably hard-working individuals. Being part of a community like this, all committed to working on complex and interesting challenges, and helping others to grow, it really makes Klaviyo a great place to be.

Cons

As with any growing organization, I believe we could benefit from more thoughtful prioritization, and better communication across the organization.
Our Story

We’re Klaviyo (pronounced clay-vee-oh) and we empower creators to own their destiny. 

How? Klaviyo is a platform that makes first-party data actionable like never before, so users can deliver personalized content to their customers—building relationships and driving revenue. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators.

That’s where you come in. At Klaviyo, we want you to be your whole self from day one. You’ll be empowered with the autonomy to own your work, but will find radical collaboration and shared success central to our culture. We celebrate wins, but acknowledge we’re just 1% done. We support lifelong learning and wellness with generous benefits, so we can stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, we hope you’ll join us.

What We Do

Klaviyo™ is a unified customer platform that gives online brands direct ownership of their consumer data and interactions, empowering them to turn transactions with customers into long-term relationships—at scale. With Klaviyo, brands can combine unlimited customer data with more than 250 native integrations to automate personalized email and SMS communications that make customers feel seen. Klaviyo makes it easy—no need to start from scratch, piece together multiple platforms, or rely on third-party marketplaces and ad networks. From mom-and-pop shops to established companies, innovative brands like Unilever, Taylor Made, Citizen Watches, and more than 90K other paying users leverage Klaviyo to acquire, engage, and retain customers—and grow on their own terms

Work at Klaviyo

We're a team of people who are passionate about empowering creators to own their destiny.

Joining the Klaviyo team means you’ll work on things you never imagined you'd get the chance to; you’ll grow in ways you didn’t consider possible; and you’ll do the best work of your career with people who are just as motivated and talented as you are!

Here’s what we can promise:

  • You'll work on projects that change how millions of people engage with their favorite brands and companies.
  • You'll be challenged while collaborating with and being inspired by other remarkable Klaviyos.
  • You'll build and expand your skill set. From our onboarding program to unique educational opportunities both inside and outside the company, Klaviyo provides employees with tools, resources, and support at every career stage.
Like Learning?

Klaviyos are inherently curious. We’re problem solvers, constantly finding ways to improve not just our product, but ourselves. Klaviyo encourages that passion for learning by providing employees with tools, resources, and support at every career stage, from our onboarding program to unique educational opportunities both inside and outside the company. 

These offerings include:

  • A robust oboarding program known as Base Camp where new Klaviyos learn about the company's history, story, and culture. Base Camp is followed by a separate, week-long intensive product training.
  • Regular Deep Dives: company-wide meetings which offer all employees the opportunity to learn more about individual teams and projects across the organization.
  • A generous annual Learning Stipend. Klaviyo will reimburse qualifying learning expenses, whether they're related to your job, or just a new skill you've been wanting to learn.
  • Our popular Klaviyo Book Program. From novels to nonfiction, if you’re better off for having read it, Klaviyo will pay for it.  
  • Free coaching for all Klaviyos! Klaviyo partners with Modern Health to offer all employees unlimited, confidential coaching.
Diversity, Equity, and Inclusion

Klaviyos strive to make the world more equitable in interactions with everyone from our customers to our colleagues.

Klaviyo Resource Groups (KRGs) are grassroots community resources, sponsored by our DEI team, built around a shared identity and/or lived experience (including allies). KRGs provide a sense of community and serve as critical consultants for the business. We currently have seven KRGs plus more in development.

KRGs host programs every month and events are open to all Klaviyos. Over 77% of Klaviyos are involved in at least one KRG. Over the past year, our KRGs have hosted over 50 events, with speakers ranging from author and president of Simmons College, Dr. Lynn Perry Wooten, to CurlMix CEO (and Klaviyo customer) Kim Lewis, and SNL’s Bowen Yang.

 
Klaviyo Awards & Accolades

BuiltIn Boston Best Places to Work 2024, Built-In, 2024 BuiltIn Boston Best Places to Work, Built-In, 2023 Comparably Best Company Compensation, Comparably, 2023 Comparably Best Company Happiness (Large Companies), Comparably, 2023 Comparably Best Perks and Benefits, Comparably, 2023

What is Klaviyo? About the Company

Klaviyo™ is a comprehensive customer platform that grants online brands full control over their consumer data and interactions, enabling them to transform customer transactions into enduring relationships on a large scale. Using Klaviyo, brands can seamlessly merge extensive customer data with over 250 native integrations, automating personalized email and SMS communications that create a sense of personalization for customers. Klaviyo simplifies the process—there's no need to start from scratch, cobble together various platforms, or rely on third-party marketplaces and advertising networks. From small businesses to well-established corporations, forward-thinking brands like Unilever, Taylor Made, Citizen Watches, and more than 90,000 other paying users utilize Klaviyo to acquire, engage, and retain customers while expanding on their own terms.

Guided by our values

We refer to ourselves as Klaviyos. Our community is diverse, but we share these core values: we put our customers first, strive to make the world more equitable, are ambitious, remarkable, radical collaborators — and we’re never done learning.

People are our priority

We believe Klaviyos are our greatest asset and our culture is our most important product. People are starting to notice: our commitment to collaboration, innovation, and empowering our employees has earned us outstanding awards as a great company to work for.

Growth and Learning at Klaviyo

Klaviyo accelerates learning and growth by offering tools and resources for development of their team at every career stage, including their onboarding program and educational opportunities both within and outside the company.

What the team says about Klaviyo
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Photo of the rising woman Daniel Kezerashvili Engineer Manager II

“Klaviyos dream big and are passionate. We don't back down from challenging problems. We don't fear failing. We strive to succeed and build success for those around us. We don't limit our thinking to "what we've always done." We are builders and we create opportunities.”

Presenting Klaviyo's KRGs
BLACC

Black Leaders for Advancing Community and Culture

KAPA

Klaviyo Asian and Pacific Islander Association

Kladies

The Kladies Collaborative

K-Pride

Queer, Questioning, and LGBTQIA+ Klaviyos

SAME

South Asian and Middle East

World Citizens

for Klaviyos who live and work outside of their home country

Klaviyo Resource Groups (KRGs) in action Diversity, Equity, and Inclusion

KRGs organize monthly programs, and these events are inclusive, welcoming all Klaviyo team members. Remarkably, more than 77% of Klaviyo employees actively participate in at least one KRG. In the past year, these dynamic groups have orchestrated over 50 events, featuring an impressive array of speakers. The lineup has included distinguished individuals such as Dr. Lynn Perry Wooten, the president of Simmons College, Kim Lewis, the CEO of CurlMix (and a valued Klaviyo customer), and the talented Bowen Yang from SNL.

The Daily Routine of a Klaviyo Product Designer: Hub Week Exclusive

Since February, Klaviyo team members located near the Boston headquarters or hub locations in Denver, London, and Sydney have been coming together every six weeks for what they call "hub week." These hub weeks provide Klaviyo employees with an opportunity to spend time connecting and collaborating in person.

A Glimpse into the World of Klaviyo's Engineering Team Allen Chaves, who holds the position of Chief Technology Officer at Klaviyo, sheds light on the company's mission, a detailed overview of their engineering team, and provides insights into the interview process. Are you considering a career opportunity at Klaviyo?
Klaviyo Design Podcast EP 18 • Working from Home Special From our home to yours, it's the Klaviyo Design Podcast! In their inaugural remote episode during the pandemic, Klaviyo designers Don Ton, Guilherme Schmitt, Jordan Griffin, and Sara Reich engage in an open discussion about the challenges of remote work. They share insights into what is functioning well during this adjustment period and areas that require improvement. The conversation delves into their strategies for maintaining their well-being in these challenging times and reflects on potential changes for the future, hashtagged as #NewNormal. What's inside this episode: 🌏 How our work from home experience has shaped out so far 👩‍💻 Managing productivity expectations midst global pandemic 🎙 Tales of Zoom meetings — what has worked and what hasn't 😳 Work and life balance when you can't leave your home 👋 Keeping the culture alive — digital happy hours and other team activities ☕️ Surprising things we missed from the good old days of being in an office
Getting Ready for Your Klaviyo Interview: Insights from an Experienced Senior Recruiter

Take a look at these guides designed to help candidates prepare comprehensively for interviews at Klaviyo. While these resources are specifically tailored to Klaviyo's marketing interview process, they can be viewed as valuable best practices applicable to interviews for any position at Klaviyo, regardless of the team.

Eager to explore the Klaviyo experience? Dive into the world of our extraordinary team, empowering creators to shape their own destinies. #klaviyolife
Recent News
PYMNTS

Klaviyo Joins Other High-Profile IPOs Dipping Below Listing Price

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Reuters

Shopify discloses 44.36% ownership of Klaviyo's Series A shares (Dec. 11)

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Fortune

The PE firm making billions off the Klaviyo IPO only 4 years after investing

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