Medical Guardian Careers, Benefits, Review

Medical Guardian is committed to ensuring the most diverse and inclusive work environment for all of you and to maintain a strong presence in the community. 

Medical Guardian is proud to have an Impact Committee comprised of employees from various departments, genders, races, ethnicities and backgrounds. This committee meets monthly to plan and discuss our impact internally and externally.

In addition, all Medical Guardian employees take part in a robust Diversity Training upon hire. 

Stay tuned for updates on how we are giving back to the community and our employees. 

A one-stop provider of medical alert solutions, Medical Guardian is dedicated to helping people like you take the next chapter of their life head-on.

Our best stories are about you.

Here at Medical Guardian, there’s nothing we love more than hearing, “My medical alert device saved my life,” because that’s what we do. We’re not just selling emergency response systems; we’re saving lives, every single day.

We take pride in protecting those who want to live without limits, and it’s a mission we are dedicated to as proven by the countless reviews we’ve received from satisfied customers. Because when you buy a medical alert device from us, you're choosing to make more than a purchase. You're giving yourself the freedom to keep living life the way you want to.

A Family-First Approach

From our valued customers to our dedicated employees, we treat everyone as we would our own family members. This mindset starts at the top with our CEO Geoff Gross and how Medical Guardian was founded.

After his grandmother experienced several falls and needed help at home, Geoff started Medical Guardian out of his apartment and spent countless hours on the phone with older adults who simply wanted the freedom to continue doing what they loved. Through his passion and dedication, Geoff has grown Medical Guardian into one of the top-rated medical alert device companies in the industry. Part of our success comes from always putting you, the customer, first.

Encompassing everything we do across each department, our 5 Core Values are what makes us leaders in our industry.

Customers Above all Else
We make every decision and take every action with the benefit of our customers in mind.

Innovation as our Motivation
We challenge ourselves every day to improve our technology, products, and services.

Passion for Purpose
We care deeply about the impact of the services we provide and the communities we support.

Building Meaningful Relationships
We invest time and energy into creating genuine connections with our customers, partners, and team.

Excellence in Results
We strive to deliver the highest-quality performance, growth, and results across our business.

From our dynamic culture to our dedication in providing each employee with the tools they need to succeed, Medical Guardian is the perfect place for driven individuals to develop, implement and achieve their personal and professional goals.

Who Should Apply

Extraordinary performance comes from extraordinary people.

• Positive Thinkers - Approach each situation with a positive attitude and genuine enthusiasm for what they do.
• Self-Starters - Consistently take pride in their work, bringing high-quality results on a daily basis.
• Team Players - Support their peers, who are all working towards the same goal: to help save lives.

Working at Medical Guardian

Located in Center City, Philadelphia, Medical Guardian was named a Top Workplace by the Philadelphia Inquirer for the 4th time. Watch the video to learn why we love what we do.

The MG23
Our goal isn't to be good; it’s to be extraordinary. 23 fundamental guidelines describe the standards we hold ourselves to, the behavior that define our culture and what makes us leaders in our industry.

Competitive Benefits
We offer a variety of benefits, including paid time off, 100% employer paid disability and life insurance, company matching 401K, tuition reimbursement, maternity leave and a generous employee referral program.

Giving Back
We provide volunteer opportunities throughout the year, including Old Pine Community Center, Broad Street Ministry, Sunday Breakfast Rescue Mission, Philabundance and MANNA.

Work-Hard, Play Hard
Employees engage through cultural events such as team outings, raffles and prize giveaways, health fairs, family picnics and annual Holiday party.

In-Depth Training
We offer training to educate and inspire our team members as they embark on their new career.

Celebrating Success
Our U Rock Program encourages employees to recognize their peers for going above and beyond.