Memorial Hermann Health System

At Memorial Hermann, we’re committed to building a culture of inclusion. Through our Equity, Diversity & Inclusion (EDI) initiatives, we have taken a “total system” approach, requiring the pulling of both behavioral and structural levers. In March 2022, Memorial Hermann appointed Dr. Toi Harris as Chief Equity, Diversity and Inclusion Officer to build on Memorial Hermann’s existing EDI initiatives by identifying and championing future opportunities to ensure that EDI will be the driving force behind every decision made and every action taken at Memorial Hermann. In addition, Memorial Hermann has established an EDI Executive Council that is sponsored by Memorial Hermann President and Chief Executive Officer David Callender, MD, and chaired by Memorial Hermann Chief Administrative and Legal Officer Deborah Gordon. The EDI Executive Council provides advocacy and oversight for Memorial Hermann’s EDI initiatives and programs while establishing the EDI roadmap for the entire system.

Improving the Health of the Community
To advance our vision of creating healthier communities, we first must recognize that the health of our community cannot change by focusing on health care alone. There are social and economic factors that can pose barriers to health. That’s why we are expanding our focus beyond hospital and clinic walls to address the social determinants of health by aligning our efforts around four key pillars:

- Access to Care
- Emotional Well-being
- Food as Health
- Exercise is Medicine

Memorial Hermann Community Benefit Corporation
Every three years, Memorial Hermann Community Benefit Corporation conducts a Community Health Needs Assessment to collect data and analysis for Harris, Fort Bend, Montgomery and Brazoria counties, which comprise the majority of Memorial Hermann discharges. Based on these studies, Memorial Hermann works with other healthcare providers, government agencies, business leaders and community stakeholders to ensure area residents have access to the services they need to improve their quality of life and the overall health of the community. Through Memorial Hermann Community Benefit Corporation, we are employing a collective set of strategies to develop efforts targeted at improving the health of the underinsured and uninsured in our community, such as:

- Community Resource Centers
- Neighborhood Health Centers
- Inpatient and ER Navigation
- School-based Health Centers
- 24-hour Nurse Triage Line
- Pharmacy Services and Education
- Psychiatric Social Worker
- Direct Primary Care Partnership
- Intensive Outpatient Case Management for Complex Patients
- Free Primary Care for Eligible Patients
- Multi-visit Patient Efforts & Education Strategies

Anchoring Investment in the Community 
Hospitals have a long tradition of serving as Anchor Institutions within their communities, providing not only health care, but contracting with local businesses to purchase goods and services for building facilities and strengthening local businesses. Memorial Hermann proudly serves as a member of the Healthcare Anchor Network. As an Anchor Institute, we are working to leverage and align our resources to create meaningful change in Houston neighborhoods. We recognize that our investments don’t always have to be of a clinical nature to improve the health of the neighborhoods we serve.

Protecting and Improving the Environment
We only have one planet. The health and well-being of life on earth is intertwined with societal and ecological systems on which we all depend. To help ensure that people can live healthier lives, all organizations must reexamine how they operate on a day-to-day basis. In the healthcare industry, we not only must take care of our patients and the health of our community, but we must take care of the environment as well.

Building and Operating Sustainable Facilities
Sustainability is a guiding principle for our teams involved in the planning, design, construction and operations of our facilities. From cooling and lighting systems designed to reduce energy use to optimizing for natural building materials whenever possible to standardizing facilities for maximum efficiency in operation and maintenance, we strive to utilize the latest technical and industry expertise to further our goals in building and operating environmentally friendly facilities.

Learn more about these initiatives here:  http://spr.ly/6001MoSmL

Charting a better future. A future that’s built upon the HEALTH of our community. This is the driving force for Memorial Hermann, redefining health care for the individuals and many diverse populations we serve. Our 6,700 affiliated physicians and 30,000 employees practice the highest standards of safe, evidence-based, quality care to provide a personalized and outcome-oriented experience across our more than 260 care delivery sites. As one of the largest not-for-profit health systems in Southeast Texas, Memorial Hermann has an award-winning and nationally acclaimed Accountable Care Organization, 17* hospitals and numerous specialty programs and services conveniently located throughout the Greater Houston area. Memorial Hermann-Texas Medical Center is one of the nation's busiest Level I trauma centers and serves as the primary teaching hospital for McGovern Medical School at UTHealth. For more than 114 years, our focus has been the best interest of our community, contributing more than $474 million annually through school-based health centers and other community benefit programs. Now and for generations to come, the health of our community will be at the center of what we do – charting a better future for all.

*Memorial Hermann Health System owns and operates 14 hospitals and has joint ventures with three other hospital facilities, including Memorial Hermann Surgical Hospital First Colony, Memorial Hermann Surgical Hospital Kingwood and Memorial Hermann Rehabilitation Hospital-Katy.

Children’s Memorial Hermann Hospital is a 332-bed quaternary care women and children’s hospital in the Texas Medical Center, providing the highest level of comprehensive, personalized care to women and children for more than three decades. As the primary teaching hospital for pediatric and obstetrics/gynecology programs with our academic partner, McGovern Medical School at UTHealth Houston, we offer care in more than 40 children's and women’s specialties. We are home to renowned programs in pediatric trauma, neurosciences, cardiac and fetal care and offer the latest advances in high-risk pregnancy and neonatal critical care. Our multidisciplinary team of affiliated doctors, nurses, therapists, and other allied healthcare professionals are focused on the personalized needs of women and children with an emphasis on quality, education, outcomes, customer service and advanced research. Our affiliated teams work together to provide care throughout the lifespan – caring for patients from before birth through delivery and into childhood, with a smooth transition into adulthood.

Learn more about Children's Memorial Hermann Hospital and the Children's Heart Institute here:  http://spr.ly/6005Mospl