Midland Credit Management Careers, Benefits, Review

Established in 1953, Midland Credit Management, Inc. (MCM), a wholly owned subsidiary of Encore Capital Group, Inc., is a specialty finance company providing debt recovery solutions and have been consumers work toward financial recovery and independence for almost 70 years.

Across the board, at Midland Credit Management we aim to make the employee experience one built around support, growth, and understanding. We derive our attitude towards our employees through our Mission, Vision, & Values: We Care; We Find A Better Way; We Are Inclusive and Collaborative.

When you join Midland Credit Management, you’ll discover a place where the diversity of ideas flourishes and the spirit of collaboration drives everything we do, because when we work together there is nothing we can’t achieve. At MCM, we make every moment an opportunity to make a difference and achieve breakthrough results. Our people help consumers by giving them the choices and opportunities they need to make the right financial decisions. In turn, you’ll be rewarded with growth opportunities, new career paths and the chance to create a brighter future.

At Midland Credit Management, you will find a company that is committed to the happiness and well-being of each and every employee. You’ll find that we are a company where the question isn’t, “Why work with us?” but “Why not work with us?"

At Midland Credit Management, what we value are our Mission, Vision, & Values. These are the three pillars that we built for ourselves to ensure a positive experience for both our consumers and our employees, and they are what we use to guide every aspect of our business.

Our Mission
Our Mission is to create sensible and easy to understand pathways toward economic freedom for our consumers.

Our Vision
Our Vision is a world of accessible credit and financial solutions for our consumers that allow them to restore their financial health within a supportive environment.

Our Values
Our Values are:

• We Care
  • We put people first and engage honestly, empathetically, and respectfully with our consumers
    
    
• We Find A Better Way
  • We deliver our best in everything we do, and we always work to make a positive difference and achieve impactful results for our consumers.
    
    
• We Are Inclusive and Collaborative
  • We embrace our differences and always work together to ensure every individual—both consumer and employee—can thrive.

Our Culture

When you join Midland Credit Management, you’ll discover a place where diversity of ideas flourish and a collaborative spirit drives everything we do. Because when we work together, there’s nothing we can’t achieve. Every moment is an opportunity to make a difference and achieve breakthrough results. Our people help consumers, giving them the choices and opportunities they need to make the right financial decisions. In turn, you’ll be rewarded with growth opportunities, new career paths and the chance to create a brighter future.

Some of the key initiatives and programs that have built our culture include:

• Diversity & Inclusion
• Sharing Appreciation
• Being Happy, Healthy & Connected
• Giving Back

Learn more about MCM's culture here.

Our Benefits

At Midland Credit Management, we understand the importance of balance between work and life, between fun and professionalism, and between being a corporation and being a community. That’s why we provide compensation structures and benefit plans tailored to each of our global hubs, and then enhance them with an array of programs that support your personal and professional satisfaction. It’s our way of showing you that we recognize your value, we understand what is important to you, and we want to reward your contributions.

Our plans, rewards and benefits vary by location, and we always strive to provide you with amazing support. Learn more about the benefits we offer in your geography here.

Midland Credit Management Corporate Social Responsibility

Our Corporate Social Responsibility (CSR) programs represent our commitment to giving back to the communities that we call our own. Our mission is to support economic empowerment within our key CSR pillars of Education, Job Training, and Basic Support Services, allowing our employees around the world to contribute time, passion, and money to causes that are important to them and to the company.

Our CSR programs support these efforts with financial literacy education in our Money Matters curriculum, employee volunteer opportunities, direct charitable donations and donation matching, and strategic nonprofit partnerships that allow our employees to give back and our communities to grow stronger because of their dedication and integrity. 

We help thousands of families in our communities and beyond.

• We’ve launched a financial literacy program called “Money Matters,” which has already impacted over 2,500 high school and community college students throughout the nation.
• We’ve built 40 Habitat for Humanity homes.
• We’ve received a Gold-level Presidential Volunteer Service Award in 2015, 2016, 2017, and 2018.

Real Commitment. Real Impact.

• 5,000 charities supported by corporate matches and charitable donations
• 45,000 volunteer hours globally
• $1.5 million in charitable giving