CORPORATE GOALS CLIENT SATISFACTION Provide exceptional service with a focus on client retention and member satisfaction in every interaction and on every task performed. CONTINUOUS IMPROVEMENT Demonstrate continuous improvement in the quality a...
Pros
I am a new hire. From the time I was called for an initial interview by the HR Specialist until the final interview by the Supervisor, I already felt I belonged to this company. The Hiring Specialist was understanding and accommodating because I had to request to move the scheduled interview with the Supervisor as I was not feeling well, but then she rescheduled it to a later time giving me ample time to rest and feel better and be ready for the interview. During the final interview, the Supervisor had a kind demeanor which helped me feel comfortable.Cons
As of now, I haven’t found any.Northwest Administrators, Inc. (NWA) has been providing employee benefit plan administration and benefit claim processing services to clients throughout the Western United States since 1958. Our primary offices are located in Seattle, Washington; Portland, Oregon; Brisbane, and Pasadena, California; and Las Vegas, Nevada.
Our skilled employees are essential in maintaining our position as an industry leader. We strive for a positive working environment that values:
Diversity: Our differences, uniques talents and varied backgrounds come together to create a stronger whole.
Working Smart: We encourage innovation and continuous improvement to promote efficiency and accuracy.
Positive Attitudes: Our professional behavior creates a positive first impression that is lasting for both employees and clients.
Teamwork: We build each other up; and share our successes, failures, information and ideas.
NWA provides customized administrative services to a variety of groups, including Taft-Hartley trusts, , and multiple employer (association) health and retirement plans, covering several hundred thousand participants. The wide array services available from NWA gives our clients maximum flexibility in designing their employee benefit programs:
-Benefit claim processing (medical, dental, vision, prescription drugs, and weekly disability benefits)
-Employer reporting, eligibility services
- Retirement plan administration for both defined benefit and defined contribution plans
- Investment/Cash management services
- Multi-Employer trust and association administration and financial accounting services
- COBRA and HIPAA administration
- A managed vision program (NBN Vision) with one of the most comprehensive network of providers in the northwest
- State of the Art Information Technology
We maintain an in-house staff of information technology professionals who design, develop, and maintain our entire network infrastructure. Our staff adapts our systems to the unique plan design requirements of our clients. Application programs are continually modified and upgraded to take advantage of the latest software and hardware technology.
- Recognized Industry Leader
NWA has earned a reputation for expertise in third-party administration services. We have a highly knowledgeable staff of service-oriented professionals that interface with our clients to address their needs. We are an approved claims payer for all the major stop-loss carriers and have established long-term working relationships with the predominant managed-care organizations. We believe our list of satisfied long-term clients is the best testimonial to our commitment to excellence in performing complex administrative duties.