PerfectServe Careers, Benefits, Review

PerfectServe is dedicated to pursuing the highest level of inclusion and diversity by promoting understanding, empathy, thoughtfulness and recruiting diverse talent. Just as our products serve a diverse group of people, our team members must be equally as diverse. Valuing each team member’s differences is essential to developing products that serve everyone. 

Inclusion

At PerfectServe, we value and appreciate the differences within our workforce and promote a fair and meritocratic work environment for all. Our aim is to provide an open and welcoming environment in which all our employees feel respected and included and that their diversity is recognized and appreciated.

People Leaders

Our leaders play a key role in managing and supporting our diverse workforce. We will continue to invest in our leader’s development through mandatory unconscious bias training, seminars, and providing the partnership and resources needed to further the DE&I mission at PerfectServe.

Talent

At PerfectServe, we look to attract and retain the best talent that reflects the diversity of the society in which we operate. A broad range of background experiences and perspectives gives our company competitive advantage, so we will continue to raise awareness of unconscious biases in relation to the recruitment process. We are committing to providing equal opportunities to all applicants and team members, regardless of gender, race, ethnicity, disability, orientation, age, political affiliation, or religion.

Career Development

We will ensure fairness across the board in our performance management processes and enable career development opportunities for all. We will monitor key Diversity and Inclusion metrics to ensure equity in all areas and at all organizational levels.

Innovation

We seek diverse thinking and perspectives to solve problems and leverage difference to create better solutions for PerfectServe and our clients. As a broad and diverse set of views will enable us to bring new ideas to the table, we look to foster an open and trusting culture.

PerfectServe® was born in 1997 from a nurse’s experience managing patient messages—a tedious process that frustrated doctor, nurse and patient alike. Using technology from the interactive voice messaging industry, our founder, Terry Edwards, invented an automated answering service alternative that saved time and reduced mistakes.

PerfectServe has evolved from these humble beginnings to offer a full suite of advanced clinical communication and collaboration tools used by healthcare professionals in hospitals and practices across the country. Today, PerfectServe improves patient care, enhances provider satisfaction, and gives time back to nurses with the most advanced healthcare communication and scheduling platform.

Be part of real, meaningful change

Spend time on most companies’ websites, and you’ll see many of the same things — a challenging work environment, good pay and benefits, a group of team players, a culture of innovation, pictures of people having fun at the company picnic.

At PerfectServe, we have all that. But we can offer you much more.

The meaning of PerfectServe

 The definition of “meaningful”

Few places will give you the opportunity to literally make the world a better place. We do that every day in healthcare. Imagine that you, your child or your parent urgently needs medical attention. Seconds count. Lives hang in the balance.

PerfectServe allows care teams across the country to connect quickly and effectively to accelerate care. And that saves lives and improves outcomes. That’s what “meaningful” is all about.

Fun is part of the package, too

You’ll see people smiling and swapping stories as they go about their days. People laugh, have fun and keep things moving, even in meetings. Yes, in meetings.

We encourage a healthy work-life balance. Co-workers become friends, sometimes friends for life. And we certainly have our share of entertainment, from the office fantasy football league to events like our 20th anniversary celebration.

Quality, ownership and accountability

What we do is literally changing the face of healthcare. At PerfectServe you’ll find an atmosphere of quality, ownership and accountability that’s made us successful and indispensable to our clients. That means we’re getting it right.

Incredible energy

Combine what we do with the people who do it, and you’ll find an energy level here that’s unlike anywhere else. We work hard, are committed to our clients, to each other, and to our mutual success.

Our Professional Services Team is the critical link to the successful adoption of our platforms within healthcare entities around the United States.  In working with individual physician groups or the largest healthcare systems our professional services team is trained and ready to assist.

This team utilizes outstanding technical accumen and customer service skills to build relationships with our clients. This includes customizing individual role based workflows, testing new configurations of our proprietary software and then assist with training new users.

In this role we have seen tremendous success by finding employees with a strong background in business as well as S.T.E.M interest. However, we value the individual qualities of every candidate and we encourage you to reach out today.