ServiceTitan Careers, Benefits, Review

ServiceTitan, headquartered in Glendale, California, is a cloud-based software company providing customer relationship management (CRM) solutions tailored for tradespersons. Our platform, founded by the sons of hardworking tradespeople, offers applications focused on sales, customer service, marketing automation, e-commerce, and analytics. Backed by top investors, ServiceTitan is dedicated to modernizing a critical industry long underserved by technology. Our integrated software enables thousands of business owners to drive growth, enhance operational efficiencies, and deliver exceptional customer experiences across over ten trades industries. Founded in 2012 by Ara Mahdessian and Vahe Kuzoyan, we are committed to making a significant impact on the trade ecosystem and beyond.

LIFE AT SERVICETITAN

At ServiceTitan, we are on a mission to revolutionize the trades industry with our innovative cloud-based software. Our platform empowers HVAC, plumbing, electrical, and other field service companies to manage their operations seamlessly, placing powerful tools directly into the hands of technicians. Recognized as one of North America’s fastest-growing private companies, we are not just building software; we are creating solutions that transform businesses and improve lives. Our technology allows contractors to focus on what matters most, driving their success and fostering a better customer experience.

IMPACT AT SERVICETITAN

Joining ServiceTitan means becoming part of a team dedicated to making a tangible impact on the trades industry. We are obsessed with creating solutions that enable contractors to succeed, and we extend that same dedication to our employees. We offer opportunities for personal and professional growth, encouraging you to expand your skill set, take ownership of your projects, and build a career you love. Our culture is rooted in humility and driven by a passion for excellence. As we continue to grow and innovate, we remain committed to our core values and to fostering an inclusive, collaborative environment where every team member can thrive.

PERKS AND BENEFITS AT SERVICETITAN

We also believe in the importance of community and giving back. Our benefits package is designed to support your well-being, including flexible PTO, comprehensive health insurance from day one, and unique opportunities for growth. We host regular team events to strengthen connections and break the monotony of the typical workweek. At ServiceTitan, you’re not just joining a company; you’re joining a movement to bring the trades into the future with technology that makes a real difference. Are you ready to be part of something extraordinary? Join us and help shape the future of the trades industry.

🗨️ Why do you think that you would be a good fit for ServiceTitan?

🗨️ Do you prefer team learning or learning something by yourself individually?

🗨️ Talk about your hobbies and interests.

🗨️ Tell me about yourself.

🗨️ Why did you choose our company?

🗨️ Describe your experience.

🗨️ What keeps you motivated?

🗨️ How much of ServiceTitan do you know?

🗨️ Why do you want to work in this industry?

🗨️ Why did you choose to go to your college?

INTERVIEW QUESTIONS FOR CUSTOMER SERVICE ADVOCATES

🗨️ What would you do if your internet went out?

🗨️ How would you handle a situation where you lacked sufficient knowledge.

🗨️ If asked by a friend, how much would a certain airplane weigh?

🗨️ What bad qualities did your colleague have in the last workplace?

🗨️ How would you describe to third person using the particular application.

🗨️ How would you troubleshoot a Facebook app that stopped downloading?

🗨️ What was one time on the job when you were required to do something outside of your job description?

🗨️ Describe a time when there was something you had to figure out on your own.

🗨️ If you get sick, how much time in advance do you give to warn your boss/other employees.

🗨️ Talk about a time you had to give constructive feedback?

INTERVIEW QUESTIONS FOR SOFTWARE ENGINEERS

🗨️ Is Java considered multi-platform language?

🗨️ Given React boilerplate code, fix and optimize the code.

🗨️ Code a red-black tree class and sort this list of item.

🗨️ Implement Multimap using any preferred programming language.

🗨️ Implemented the basic data structure.