Signal Messenger Glassdoor Company Review
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Signal Messenger Employee Reviews
Featured review
Not What I Expected
3/15/2022 -
Software Engineer at Seattle, WA
Recommends
Positive outlook
Pros
Signal has a great mission and very dedicated staff. Absolutely excellent benefits, including full 401k match and fully paid health care. For such a small product it's very well known in tech circles so after you leave, people are impressed you worked there.Cons
The bonus structure promised up to a 100% match with salary, but in practice the system was set up so that nobody got more than 50%, if that. Had I understood this I probably would have taken a competing offer that ultimately would have had much higher comp. The quarterly cliff on the bonus system, where a feature failing to ship within the quarter specified (even if just by a single day) was counted as if you hadn't done it at all. This led to death marches each quarter as everyone scrambled to try to finish unrealistic goals. It wasn't possible to get help from anyone else at these times since of course they too had the same problem. Nominally, the quarterly goals were set in a collaborative process. In practice it was a 2 day full day meeting where we were told what Moxie had decided we were going to do - our input wasn't really considered at all, including if it was even viable to complete in a quarter. I'm fine with top down control, that's how most corps work, but I disliked the false patina that this was some democratic process. Internal communications are a disaster, because Signal uses Signal for everything, including things Signal isn't at all designed for or good at. Bug tracking is literally done in a giant group chat. I have a newfound appreciation for JIRA.
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