Slack
Slack is a software technology company acquired by Salesforce in 2020. We offer an AI-powered, cloud-based team communication platform that is used by millions to align their teams, unify their systems, and drive their businesses forward.
About Slack
Slack is a cloud-based team communication platform developed by Slack Technologies, now under the ownership of Salesforce since 2020. Designed primarily as a business-to-business service, Slack is widely used by team-based businesses to enhance their communication and business administration functionalities. In recent leadership changes, Salesforce announced on December 5, 2022, that Stewart Butterfield would be stepping down as Slack's CEO, succeeded by Lidiane Jones. Subsequently, on November 13, 2023, Salesforce executive Denise Dresser took over from Jones, who moved on to become the CEO of Bumble. Slack continues to be a pivotal tool for teams, driving efficient and streamlined communication across various business sectors.
Why Join the Slack Team?
LIFE AT SLACK
We are dedicated to building a strong, diverse team of curious and creative individuals who find purpose in their work and support one another. Our team works hard and aims for success within normal business hours, ensuring a healthy work-life balance. At Slack, we continuously refine, iterate, and explore ways to improve work for everyone, striving to create a more connected, inclusive, and flexible future of work. We believe in your freedom to work when and how you work best, helping us all thrive together.
PERKS OF WORKING AT SLACK
Joining Slack means embracing our core values of empathy, courtesy, thriving, craftsmanship, playfulness, and solidarity. As part of the global Salesforce family, we offer exceptional benefits that support your well-being, including comprehensive healthcare coverage, time off to recharge and volunteer, and holistic programs for family planning and overall wellness.
DIVERSITY AND INCLUSIVITY AT SLACK
Slack is committed to diversity, equity, and inclusion, offering programs like Diversity, Engagement, and Belonging (DEB), the Rising Tides sponsorship program, and various Employee Resource Groups. Our partnerships, such as The Next Chapter apprenticeship program, further underscore our dedication to creating an inclusive environment where everyone has the opportunity to thrive. Join us at Slack to be part of a team that values connection, inclusivity, and flexibility, and is dedicated to making work better for everyone.
Does Slack Offer Remote Work?
As the prospect of a quick recovery from the coronavirus pandemic dwindled, Slack embraced a remote-first approach to reimagine how work is conducted. Recognizing that effective remote work requires more than merely replicating office processes at home, Slack announced that employees could work from home through June 2021, with offices remaining closed until conditions are safe. The company has permanently shifted its hiring policies to welcome remote candidates for most new roles, allowing current employees the option to work remotely indefinitely.
Slack Corporate Offices
WORLDWIDE CORPORATE HEADQUARTERS
Salesforce, Inc.
Salesforce Tower
415 Mission Street, 3rd Floor
San Francisco, CA 94105
UNITED STATES
Atlanta, GA
950 East Paces Ferry Road NE
Suite 3300
Atlanta, GA 30326
Austin, TX
600 Congress Avenue
Austin, TX 78701
Bellevue, WA
929 108th Ave NE
St 1800
Bellevue, WA 98004
Boston, MA
500 Boylston Street 19th Floor
Boston, MA 02116
Burlington, MA
5 Wall Street
Burlington, MA 01803
Cambridge, MA
955 Massachusetts Avenue
Cambridge, MA 02139
Chicago, IL
333 W Wolf Point Plaza,
Chicago, IL 60654
Dallas, TX
2300 N. Field Street
Dallas, TX 75201
Denver, CO
17th Street Plaza
1225 17th St Suite 500
Denver, CO 80202
Hillsboro, OR
2035 NE Cornelius Pass Road
Hillsboro, OR 97124
Indianapolis, IN
111 Monument Circle
Indianapolis, IN 46204
Irvine, CA
200 Spectrum Center Drive
Suite 1500
Irvine, California 92618
McLean, VA
8280 Greensboro Dr.
4th Floor
McLean, VA 22102
New York, NY
1095 Avenue of the Americas
17th Floor
New York, NY 10036
Palo Alto, CA
181 Lytton
Palo Alto, CA 94301
Seattle, WA
744 N. 34th Street
Seattle, WA 98103
Seattle, WA
1621 N 34th Street
Seattle, WA 98103
Washington, D.C.
1801 K St.
Washington, District of Columbia 20006
Company Updates
As Wayfair scales globally, we want to find information quickly so people can spend less time catching up and more time
2020 Glassdoor Best Places to Work, Glassdoor, 2020 Best Startup of the Year, The Crunchies, 2017 Fastest Rising Startup, The Crunchies, 2016 Founder of the Year, The Crunchies, 2015
PROS: The pay is solid. The company is large enough that it cares about DEI and acts on it. Quality of life varies between managers. CONS: It’s possible to be in a position where a manager can make your life difficult. I also found moving teams at slack fairly difficult, it felt as difficult as applying for a whole new job. It seems like the culture changed a bit after the layoffs. Quality of life highly depends on team.
Slack General Interview Questions
🗨️ Why do you want to work at Slack?
🗨️ Why Slack?
🗨️ Share about your previous experience.
🗨️ Can you tell us about a time you had conflict with a colleague.
🗨️ Have you ever had to provide negative feedback to a colleague?
🗨️ Talk about a time when you had to give feedback to a co-worker.
🗨️ How do you adapt to change?
🗨️ Tell us about a time you failed
🗨️ What leadership style do you thrive under?
🗨️ What is your real and imaginary superpower?
Slack Top Interview Questions
INTERVIEW QUESTIONS FOR CUSTOMER SERVICE
🗨️ Tell me about a time you handled a difficult customer.
🗨️ Most difficult customer you have dealt with?
🗨️ Tell me about the most complex issue you have worked through with a customer.
🗨️ Tell me about a time you provided a truly remarkable customer experience.
🗨️ What will be your biggest challenge moving from X company to slack?
🗨️ Would you prefer to be taking phone calls or handling digital queries?
🗨️ How have you handled conflict with a customer?
🗨️ Tell me of a situation where you've had to win-back a situation?
🗨️ What is a software you recently had to learn?
🗨️ What does good customer experience mean to you?
INTERVIEW QUESTIONS FOR PRODUCT MANAGERS
🗨️ How would you design a new API endpoint in slack?
🗨️ Design an auto-suggest input field.
🗨️ What front end experience do you have?
🗨️ What does X function achieve?
🗨️ Review a PR like you would on the job.
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