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Sonic (Internet and Phone) Careers, Benefits, Review

Sonic is dedicated to delivering fast, reliable, and accessible connectivity while providing award-winning technical support. We believe in internet freedom for all! Join a community-minded company that empowers the growth of a better internet —...

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CEO of Sonic (Internet and Phone)
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Dane Jasper
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Sonic (Internet and Phone) Employee Reviews
Featured review

Great company

1/8/2023 - Technical Support Representative
Recommends
Positive outlook
Approves of CEO

Pros

Wonderful people, good culture, tremendous support net

Cons

I don’t have any cons
About Sonic Internet and Phone!

Since 1994, Sonic has been committed to building a faster, more affordable internet, and to hiring the nicest people around. We are looking for exceptional employees who want to challenge the industry for the better by putting members first and offering accessible connectivity for everyone.

Foster your personal growth, develop your career, and make a difference in an industry where honest business practice has become optional. Every career opening at Sonic is an opportunity to join a dedicated team where each department works closely together with one another.

Join a community-minded company that empowers the growth of a better internet — one home, one business, one employee at a time.

Values

At the core of Sonic's business and culture is the willingness to stand up for what we believe in; what we think is right. That gumption was there when the company began back in 1994 and it is there today.

Customer Service
  • We’re not your typical internet service provider because we put customers, not profits, first—something rare within the industry.
  • Sonic staff are proud of being kind and knowledgeable in our interactions with customers. We solve real-world problems in real-time, without a script. No phone trees or far-off call centers. We listen, we learn, and we serve.
Privacy
  • Co-founder Scott Doty helped establish the anti-spam and privacy policies that make Sonic a leader in internet privacy.
  • Sonic's privacy policies for lawful customers have become the industry’s gold standard.
  • Sonic receives a perfect privacy score from the Electronic Frontier Foundation year after year. 
Net Neutrality
  • Sonic CEO Dane Jasper is an active industry-wide influencer with a devout following, expressing his opinions on topics such as Net Neutrality, security, and regulatory policy.
  • We don’t impose data caps because they’re artificial and contrived. We strive to offer affordable internet access, as fast as it will go.
Teamwork
  • Sonic employees are like a family. We have a strong culture of working and playing together, celebrating both our individuality as well as our shared interests.
  • We have fun because we know we do the hard work making our customers’ lives and businesses a little easier, more connected and, even in our online world, a little more human.
  • If you need help as an employee at Sonic, someone is always there to help you learn!


History

Sonic was founded in 1994, at a time when many people hadn’t yet heard the terms internet, email address or World Wide Web. Today, Sonic is the largest independent internet service provider in Northern California.

From our Fusion phone and data service to the recent roll-out of Gigabit Fiber Internet, Sonic is breaking new ground in broadband access.

The best is yet to come.

Careers
Jobs

Interested in a job where you can be free to be yourself and work toward a goal you believe in? Join Northern California’s largest independent ISP and one of the North Bay’s fastest-growing businesses. Help make the internet more awesome. We're always looking for passionate, fun, nice, and talented people to join our team in Santa Rosa and around the San Francisco Bay Area.

Benefits and Perks

Vacation & Holidays

Earn up to 10 vacation days in the first year, plus paid holidays and sick leave.

Friday Lunches & Treats

Work hard, eat well. We are headquartered in the heart of Wine Country, afterall. Pizza Fridays, fruit and ice cream deliveries, food trucks, and local craft beer for staff meetings!

Free Internet Home Phone

High-speed internet access right to your door. We pick up the tab because you earned it.

Arcade & Games

Sonic staff gnashes on meaty issues all day long. When it’s time to unwind, who doesn’t want to zombie out on Walking Dead pinball or Street Fighter IV?

Events

Let’s just say this: When the new Star Wars movie comes out, you better believe Sonic is going to rent out the theater and screen it together with family and friends. We also host epic staff parties. 

Dog-friendly

If Spot is well-behaved, your pooch is welcome. Woof! (We offer pet insurance, too.)

Medical, Dental, and Vision Coverage

Of course, we want you happy and healthy—we offer comprehensive benefits for employees and their families.

Continued Education Opportunities

Sonic is committed to lifelong learning and always striving to be better at our jobs. We put our money where our mouth is and invest in your future.

 

Free Parking & Commuter Benefits

Plenty of parking at the office, or save up to $270/month with a pre-tax program for commuters.

Press

We’ve been featured in reputable news and industry publications from all over the country.

See what people are saying about Sonic.

Consumer Reports ranks Sonic the #1 independent ISP in the nation, above Google Fiber. 

 

“With internet speeds like [Sonic’s Gigabit Fiber], not only would you never have to wait for a video to buffer again, you’d be catching up to much of the developed world – and lapping it.”

 

“Sonic is innovative and aggressive in good ways, expanding its footprint by providing excellent service at a fair price. It has (from first-hand experience) a genuine commitment to customer service.”

 

“The Santa Rosa–based company has been quietly expanding its network, and the service is incredibly fast and cheap… Sonic gets a strong grade on privacy, too, as the company deletes its user logs every two weeks.”

Sonic (Internet and Phone) Awards & Accolades

Who Has Your Back Report - Five Stars, EFF, 2017