TaskUs Careers, Benefits, Review

At TaskUs, we pride ourselves on being a diverse and inclusive global company. Our Diversity & Inclusion programs are designed to empower our employees to be their true selves, without the fear of being judged or discriminated against. 

Across all of our geographies, our teammates are encouraged to self-identify within our records and indicate their sex, gender, preferred pronouns, race, and veteran status. We’ve also created Employee Resource Groups or ERGs based on employees’ identification.

Employee Resource Groups are voluntary, employee-led organizations that exist to provide a safe space for minority or underserved identity groups and ally supporters. ERGs are dedicated to the professional development of its members, driving positive change inside the workplace through education and awareness, and contributing to the communities where our employees live and work. ERGs are inclusive and welcome all TaskUs employees. 

GlobalWellness@TaskUs ERG

Aside from forming different ERGs within each site, we have a global ERG headed by different teammates across all of our geos—the GlobalWellness@TaskUs ERG. 

At TaskUs, wellness is not just about one’s physical health but also holistic well-being. This is why the ERG aims to inspire lifestyle changes that improve the emotional, mental, and physical well-being of our teammates. 

Early in 2021, the ERG spearheaded an inter-site competition called the 21-Day Healthy Habit Challenge. Teammates from different sites across the globe competed for the highest percentage of participants continuously practicing healthy habits for 21 straight days. They were free to choose among reading, moving or exercising, and acts of kindness or gratitude as their healthy habit. Our TaskUs Taiwan site was hailed as the grand winner of the challenge.

North America 

In 2020, the killing of George Floyd, Breonna Taylor, and Ahmaud Arbery shook everyone. As a company with African-American and biracial employees, we knew we had to take action and make sure our employees felt safe and were given the resources to cope with the situation. TaskUs leadership, led by our CEO Bryce Maddock, initiated a focus group discussion with our BIPOC (Black, Indigenous, and people of color) teammates to know their thoughts, emotions, and feedback on making TaskUs safer for everyone.

This also gave birth to the TaskUs George Floyd Memorial Fund. Through this, different ERGs globally can apply and get the funding they need to conduct outreach activities and seminars/webinars to educate themselves and other employees about the importance of diversity, inclusion, and allyship.

Black@TaskUs, was our very first TaskUs ERG. Still very much active, the group aims to remove all barriers of racial discrimination through proactive and reactive initiatives targeted to the Black community, support local charities and organizations through the promotion of collaborative events, fundraisers, and volunteer opportunities, and establish a platform for future black leaders and allies through networking and mentorship.

Get to know Black@TaskUs in this video!

Women@TaskUs, for both US and Mexico, focuses on empowering women to find strength in each other, leverage their collective power to achieve success on their own terms, and cultivate a new way of thinking to build a trustworthy and safe environment where women are protected inside and outside the workplace. They invest in education and career development for women, raise awareness among our employees about the concept of equity, foster personal and professional growth through mentorship, and lobbying for gender equity in policy and procedures at TaskUs.

Latinx@TaskUs, on the other hand, aims to inspire everyone by embracing heritage, acknowledging the strengths of all walks of life, and breaking social stigmas through education and advocacy. One of their main objectives is to have educational opportunities about past and present-day topics to build empathy and understanding for Latinx communities.

ERGs in the region continue to grow. Aside from Black@TaskUs, Women@TaskUs, and Latinx@TaskUs, two other ERGs are currently being formed by our teammates—the Veterans@TaskUs for our US Army Veteran teammates, and the LGBTQ@TaskUs for the LGBTQ+ community.

Other D&I programs in North America include our participation in Martin Luther King Day. In 2020, our San Antonio employees participated in an MLK March.

Philippines

TaskUs Philippines has more than 18,000 employees (as of 2021). Among the D&I programs our teammates enjoy are all-gender restrooms, HMO or health benefits insurance for same-sex partners and their children, SOGIE (Sexual Orientation, Gender Identity and Expression) talks, participation in Pride month celebrations, empowering our PWD teammates, daycares in our sites, and the Unicorns@TaskUs ERG. 

Check out Unicorns@TaskUs marching during the 2019 Pride Parade.

The Unicorns@TaskUs ERG used to be a small interest group formed by our LGBTQIA+ employees and allies. Now, it has expanded to a greater cause—to cultivate a safe and inclusive environment within and outside the workplace that empowers the LGBTQIA+ community and allies to collaborate, thrive, and take a stand against discrimination and social injustices.

The group does not only aim to recognize individual differences regardless of one’s SOGIE, but it also monitors and lobbies for company policies and benefits to align with the needs of our LGBTQIA+ employees. The Unicorns@TaskUs ERG proactively scouts and partners with different groups and communities to spread and support LGBTQIA+ awareness. 

To date, Unicorns@TaskUs has more than 430 members across all Philippine sites. The ERG is open to all LGBTQIA+ employees and allies.

Taiwan

Taiwan is the first Asian country to legalize same-sex marriage in 2019. This prompted TaskUs Taiwan a year later to participate for the first time in the Taiwan Pride Parade led by the Equal@TaskUs ERG.

Listen to Dennis' story, the ERG lead of Equal@TaskUs

The mission of Equal@TaskUs is to help, inspire, and empower people experiencing inequality in the workplace and beyond. They aim to do it by reviewing current policies and practices in the workplace, providing recommendations on resources to read online and holding campaigns where Taiwan employees can participate, and joining the training of local institutions such as Taiwan Gender Equity Education Association and Modern Women’s Foundation.

TaskUs Taiwan is not only providing jobs to Taiwanese but also to different people who seek employment in the country. The team is highly diverse, with employees from Thailand, Japan, and other countries in Asia. 

India

TaskUs India takes pride in having a lot of women leaders: 22% of leaders are women, significantly higher than India’s industry standard of 9%. And we continue to make strides with GenderEquality@TaskUs ERG.

The ERG focuses on promoting and fostering a culture that appreciates equality and creates a community free from discrimination. One of the group’s main objectives is to have a gender ratio of 50:50 with a targeted hiring approach and to inspire women employees to strive for improved work-life balance.

During the 2020 Women’s Month, TaskUs India celebrated it through a Yoga Session headed by a female instructor, a talk discussing women’s achievements spearheaded by TaskUs India women leaders, and a forum on gender sensitivity and how everyone plays an important role to have a safer community for all.

TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery and ridesharing, HiTech, FinTech and HealthTech. As of June 30, 2022, TaskUs had approximately 45,300 employees across twenty-six locations in 13 countries, including the United States, the Philippines and India.

We protect what matters most.

Innovative companies lead the way in fulfilling the increasing demands of today’s consumers. But they need help supporting their own scale and ultimately protecting what they build. They rely on partners who will treat their business as their own and work with them to provide consistency and scale in an ever-evolving world.

We at TaskUs understand that achieving growth for our partners requires a culture of constant motion; actively seeking the best inquisitive minds, incessantly experimenting with new technologies, and being ready to handle any challenge. We are equipped to do exactly that. Our culture is a direct reflection of our people as a collective spirit. Refreshing, smart, creative, and true—that’s TaskUs.

We pride ourselves in partnering with the world’s most innovative companies in their quest to continuously innovate. We stand at the top of our industry in protecting our global team—and our partner’s—by working with the best people, tech, experience, and conditions to thrive in and grow.

We protect what matters most—to you, to Us, and to citizens across the globe.

Listed as one of Glassdoor‘s “100 Best Places to Work”, USA Today’s “Best Company Cultures” and “Best Companies for Women” and "Best Companies for Diversity" by Comparably, we are a Frontline-First company with over 35,000 employees and offices across the U.S., Philippines, India, Taiwan, Mexico, Greece, Ireland, and Colombia.

From teammates to support roles to sales, HR, operations, marketing, recruitment, and IT, we have a number of open roles across our different locations.

Explore all of our open roles and come make a difference with Us!

Continuous Self- Improvement

We believe every experience teaches us something and helps us to grow. We also believe that it is our duty to help others to grow whether it’s through our charitable foundation or by providing our team with professional education to assist them in advancing their lives.

Inspire Others By Believing in Yourself

A positive, can-do attitude is infectious. We inspire one another by believing in our abilities and encouraging each other to do the same.

Do More With Less

We are intrinsic, creative problem-solvers who don’t give up. No matter the circumstances, we go above and beyond what is required to achieve our goals in the most efficient and resourceful way possible.

Always Strive for Excellence

We’re not satisfied with “good” or even “great.” We want to be the best in everything we do for our clients so that they can be the best at what they do. Period.

Exercise Emotional Intelligence

We believe in looking beyond our understanding to empathize with our clients and colleagues so that we can find the best solution possible—not simply the most convenient.

Work Hard, Have Fun

We work hard. We put forth the effort, the dedication and the care into everything that we tackle. We love what we do, we love who we do it for and we love why we do it. It’s that simple.

Teamwork Makes the Dreamwork

As individuals we are strong, but together we are formidable. We believe that teams that work together and that choose selfless dedication over personal ambitions can build something truly excellent.

Be Ridiculous

The craziest ideas are the seedlings that sprout genuine innovation. We encourage our team to approach problems by first proposing a ridiculously good solution and asking, “Why not?”. This applies to our communities as well. We always ask ourselves “what impact can our work make?”—

on each other, for our clients, and for our communities. The traditional path does not always work when one is trying to change the world.

We have some of the coolest offices with state-of-the-art facilities in the industry, but don't take our word for it, see our spectacular hubs for yourself!

Philippines Operations

Lizardbear Lair–Fort Bonifacio, Taguig City

A modern metropolis, a monument of progress. The site combines premium amenities and security with fun and invigorating workspaces.

Chateau Ridiculous–Anonas, Quezon City

Big, bold, brilliant. It serves as the city’s microcosm, combining the themes of Walk in the Park, Bright Modern, and Steampunk—a beautiful union of nature and progress. Definitely one of a kind!

Lizzy's WatchTower–Antipolo City, Rizal

Mehndi art, grandeur decors, and elegant details are just some of the things to describe our Antipolo site! The site’s “henna” theme creates a harmonious work environment for Teammates handling the most sensitive work in Content Moderation.

Fort Excellence–Meycauayan City, Bulacan

Aesthetics of joy and known by our clients as one of our most breathtaking and dynamic locations! It is both a “biophilic” playground and a center of excellence for highly-skilled Teammates.

Lizzy's Lagoon–Batangas City, Batangas

A sea of dreams! Lizzy’s Lagoon features our latest innovations in terms of layout, technology, infrastructure, and recruiting best practices.

Lizzy's Nook–Imus City, Cavite

Where it all began! It features a plethora of unique workspaces and people-first amenities—including a sauna! A prime spot to take root and thrive.

House Teamwork–Clark Freeport, Pampanga

Trendy, eye-catching, and most importantly, a visually stimulating and inspiring Modern Kaleidoscope theme. Out-of-the-box, playful, and vibrant!

Lighthouse–San Fernando, La Union

Your beacon of excellence! A visually stimulating tropical layout housing industry-leading CX and Back Office campaigns that span across eleven verticals.

TaskUs Bohol–Tagbilaran City, Bohol

One of the only offices where you can slide your stress away and play a game of basketball in our indoor court! But it doesn’t end there. We have punching bags inside the production floor! Define a #RidiculouslyGood playground!

United States Operations

Lizzy's Clubhouse–San Antonio, Texas

Rich in culture, dripping with talent. It serves as a prime example of the quality standard that TaskUs has built throughout the years.

Galaxis–New Braunfels, Texas

Thriving landmark of progress! Our most “out-of-this-world” site to date, our Galaxis site is a testament to TaskUs’s passion for going above and beyond client and customer expectations.

TaskUs Rio Grande Valley–Harlingen, Texas

To the valley we go! A world-class facility that presents a dynamic workspace that features a full range of facilities and areas for both production and employee wellbeing, growth, and development.

TaskUs Atlanta–Atlanta, Georgia

Competitive onshore delivery, close to home. A true extension of your business—within arm’s reach.

Mexico Operations

The Oasis–Tijuana, Baja California

The Oasis is a lively medley of recycled and upcycled materials, reclaimed wood, and colorful fixtures, accentuated with creative murals, art, and bright furnishings.

Europe Operations 

TaskUs Greece–Thessaloniki, Greece

The facility features relaxing workspaces that blend both nature and contemporary design—maximizing the use of natural light. It is packed with amenities, including fully equipped gyms and wellness rooms, as well as dynamic training and huddle rooms.

TaskUs Ireland–Dublin, Ireland

An emerging hub of CX Excellence. Your strategic gateway between the East and the West. 

Taiwan Operations

Adventures Intelligence–Taipei, Taiwan

Fun and modern with pixel art decking the hallways and lockers. The facility is packed with employee amenities, including a massive video gaming hub and a recreation area filled with classic arcade games.

Colombia Operations 

TaskUs Colombia–Cali, Valle del Cauca

The embodiment of both our people-first commitment and culture of innovation. 

India Operations 

Rangreza–Indore, Madhya Pradesh

Rangreza, named after a Persian word, meaning “a person who colors something,” is a facility that mirrors its name. Modern and colorful with advanced technologies.

TaskUs Gurugram–Gurugram, Haryana

Multi-faceted capabilities and back-office expertise. A vibrant culture of global support excellence! It is dedicated to providing a safe, fully equipped, and engaging workplace that inspires innovation.