TLC Associates
TLC Associates offers a unique combination of experience and expertise in the ability to manage a variety of inbound, outbound, email, and web chat programs. As a 100% employee-owned company, we are committed to delivering premium contact center ...
FUNDING No info
INDUSTRY HR Consulting
TEAM SIZE
501-1000
LOCATION
Hybrid, based in Cedar Rapids, IA
TLC Associates Glassdoor Company Review
Tom Cardella
3.6
TLC Associates DE&I Review
No rating
CEO of TLC Associates
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TLC Associates Employee Reviews
Featured review
Incredible Company Culture
3/26/2023 -
Supervisor at Americus, GA
Recommends
Positive outlook
Approves of CEO
Pros
I have been in the workforce for 20 years and I have never loved a job as much as I enjoy working at TLC Associates. TLC matches it's challenging and fast-paced work environment with an employee-centric company culture, with nice facilities, plenty of break times during your shift, fun events and prizes, incentives for a job well done, and more. TLC also emphasizes a promote-from-within mentality and actively encourages even the most entry-level agents to grow up in the company, and presents plenty of opportunities to do so. I value my position at TLC a great deal, and have enjoyed getting to know all of my coworkers!Cons
The main challenge here and at other similar companies is that a call center depends on third party vendor contracts and agreements. Basically meaning schedules and pay rates are subject to change at any time, requiring a reasonable amount of flexibility from any given employee.
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