TTEC Digital Careers, Benefits, Review

Guided by our Diversity Council and our Core Values, TTEC Digital, and our 1,700 employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). 

TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

We are TTEC Digital
Together, three of the world’s leading customer experience delivery companies have combined our breadth of CX expertise, technical know-how, leading innovations, and deep partner ecosystems to drive stronger interactions, better client business outcomes, and more exceptional customer experiences than ever before.

TTEC Digital has created a legacy of success built on innovation and evolved to meet modern customer experience challenges.

21 countries

1,800 global employees

6 preferred tech partners

3 leading CX brands

1,500 total clients

Our purpose drives us, our values guide us, and our humanity connects us. We are leaders and go-getters. We are open-minded, passionate, ethical, and giving. We are people from different companies, with diverse expertise, coming together as one powerhouse digital experience company.

Lead every day
We lead every day at every level to achieve results. We know that courageous, authentic leadership translates into positive impact.

Do the right thing
We expect the highest degree of integrity from ourselves and each other. We act with honesty and respect in everything we do.

Reach for amazing
We are innovators who make amazing things possible. We spark creativity and never accept "can't."

Seek first to understand
We delight customers every chance we get. We strive to see the world through the eyes of our clients, their customers and our colleagues.

Act as one
We’re stronger together — one company with one purpose and one team. We work together and have each others’ backs.

Live life passionately
We believe in our purpose and live it with intensity. We celebrate, laugh and have fun together.

At TTEC Digital, we deliver humanity to business. With our unique combination of expertise in digital transformation technologies like AI, cloud migration, and CX partner platforms, we work with our clients to build tailor-made solutions that address their unique challenges.

From name brands that are known around the world to organizations that coordinate emergency disaster response, we help companies think outside the box and reimagine their customer experience from the ground up, guiding them through the transformation process.

Why Work at TTEC Digital?
We tell our clients that great customer experience starts with a great employee experience. Why would we give them advice that we don’t follow ourselves?
Your comprehensive benefits package and generous paid time-off is just the beginning. We want our employees to thrive, and we do our part to foster an environment that encourages teamwork and creativity — so you can take risks, experiment with new strategies, and build something amazing. We believe in a strong life/work balance (because life should come first) and practice empathy in our work and in how we lead.

Advantages of working at TTEC Digital include:

• A remote-first culture that allows you to work wherever you find a decent internet connection - whether that’s your couch, the beach, or the top of an active volcano
• Comprehensive benefits packages that include health, dental, vision, and life insurance
• 401k with 50% company match (up to 6%)
• Unlimited PTO to let you fully relax and recharge
• Discounts on everything from gym memberships to vacation packages
• Pet insurance

Join Our Team of Industry-Leading Innovators
TTEC Digital is a segment of TTEC, a Customer Experience Software as a Service company. Our specialty is powering digital transformations in a wide range of industries, from healthcare to finance to retail to government. Our omnichannel capabilities, automation services, and CXaaS platform are complemented by our end-to-end CX design and orchestration services. In addition, our deep expertise in the delivery of intelligent, agile contact center solutions is powered by partnerships with best-in-class technology providers like Microsoft, AWS and others.