Wix

Wix is a global leader in cloud-based web development, empowering over 200 million users worldwide to create and grow their online presence. Founded on the belief that everyone should have access to the tools needed for online success, Wix provides a comprehensive platform for building websites, managing digital identities, and connecting with audiences. With a diverse and talented team of over 5,000 professionals, Wix operates in a fast-paced, creative environment that emphasizes trust, transparency, and personal growth. Our U.S. offices offer a range of career opportunities in areas like customer care, sales, and marketing, all within a culture that values innovation, collaboration, and making a meaningful impact.

LIFE AT WIX

Joining the Wix team offers an opportunity to be part of a dynamic, forward-thinking company that places a strong emphasis on both personal and professional growth. At Wix, our hiring process reflects our commitment to people over resumes—we look for individuals who are curious, driven, and eager to solve problems. Our approach to recruitment begins with an initial interview focused on your skills, followed by a problem-solving home assignment that allows you to showcase your abilities in real-world scenarios. After that, you’ll engage in a deep discussion with a Team Lead to assess fit and motivation, culminating in a final interview with HR to ensure alignment with our company culture and values.

EARLY TALENT AT WIX

Wix is particularly dedicated to fostering early talent and creating pathways for students and new graduates to enter the tech industry. Our educational programs, like Wix Enter—our Engineering student program—and the Wix UX Bootcamp, provide hands-on learning experiences where participants collaborate with mentors, work on real projects, and build the foundations of their careers. We believe that by investing in the growth of our employees, we create a more innovative and effective team.

DIVERSITY, EQUITY, AND INCLUSION AT WIX

Diversity, equity, and inclusion (DEI) are deeply embedded in our culture at Wix. We actively embrace the wide range of beliefs, backgrounds, and experiences that our team members bring to the table. By fostering an environment where all voices are heard and valued, we create a workplace that not only celebrates diversity but also drives innovation and excellence. Our commitment to DEI helps us build products that serve a global audience and reflects our belief that a diverse team is a stronger, more creative team.

🗨️ Tell us about something you proud of doing.

🗨️ Talk about your current role.

🗨️ What was your biggest challenge?

🗨️ Tell me about yourself.

🗨️ Talk about your previous experience.

🗨️ How did you work with cross-functional teams in your previous role?

🗨️ How do you manage conflict?

🗨️ Tell me about a time something upset you.

🗨️ Is there anything else I should know about you?

🗨️ When is a time a weakness turned into a strength?

INTERVIEW QUESTIONS FOR PRODUCT MANAGER

🗨️ What is your favorite product?

🗨️ How would you improve your favorite product?

🗨️ How would you measure product success?

🗨️ What is the main KPI?

🗨️ Design a fridge for kids.

🗨️ Why do you want to be a product manager?

🗨️ What is product management?

🗨️ Name the different personas in an app that you regularly use.

🗨️ Design UX flow for Wix shops.

🗨️ Describe your daily tasks as a product manager.

INTERVIEW QUESTIONS FOR CUSTOMER CARE EXPERT

🗨️ Any examples of helping people in difficult situations?

🗨️ How do you handle unhappy and angry customer?

🗨️ What is the difference between Customer Service and Customer Care?

🗨️ Talk about a time you had to handle an irate customer.

🗨️ Talk about time when you made a customer happy.

🗨️ What are you looking for in a manager?

🗨️ Talk about a time where you had to ask for help.

🗨️ What is good customer care from your perspective?

🗨️ Tell us about your best customer service experience.

🗨️ What was the worst customer experience you had?