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(Senior) Quality Assurance Engineer

The backbone of the healthcare system is communication — between patients and their doctors, among healthcare teams, and even between practices and third-party providers like pharmacies, labs, and insurance companies.

But healthcare communication today is broken. It's disconnected, siloed, antiquated, and highly inefficient....we're trying to fix that.

Klara's mission is to transform communication in healthcare, so every patient can receive great care.

We believe that the future of healthcare will be amazing. It will be patient-centric and truly connected — so medical teams can work together easily, information can be shared between people and systems seamlessly, and patients can always get the high-quality care that everyone deserves.

Our mission is big and our team is still growing. And that's where you come in.

Having recently joined the ModMed family, we are well funded and growing quickly, with plenty of interesting challenges to tackle and foundations to build. It's an entrepreneurial environment filled with opportunities for personal growth, where there is no shortage of projects to own or game-changing ideas to suggest. We are autonomous, data-driven, humble, and transparent. We have a healthy irreverence for the status quo, and a relentless passion for making our users' lives better. And we believe the power of a talented team can accomplish anything — even revolutionizing healthcare.

About the Role

Klara is seeking an innovative individual who is passionate about quality, technology, and automation.

This person will be part of one of our cross-functional teams, and take ownership of managing and coordinating all the aspects of software quality including releases and automated tests. This job, based in Berlin, Germany, entails working directly with engineering teams across Europe and collaborating with a US-based Product and Customer Success team.

Ready to join our team? Here's what we are looking for

Responsibilities

Lead the quality mindset within the team, sharing your knowledge of testing and establishing self-sufficient quality processes. Consistently motivating the team to improve and test together
Establish and provide transparent metrics, via application monitoring, which will help the team to understand the current quality and health of their applications and features
Continuously improve the testing strategy for manual and automated testing by providing comprehensive testing solutions, finding creative ways to test, break, debug features
Participate in problem-solving, solution design, and planning sessions for all initiatives and experiments. Questioning unclear requirements to help eliminate ambiguities and mismatches in early user stories and acceptance criteria
Advocate customer interest, contribute to product feedback, and help resolve production issues, through collaboration with the customer success team

Key Skills

Several years of experience working in a Quality Engineering or Test Automation focused role. Working with mainstream testing frameworks (i.e. Cypress, Jest or Rspec)
Quality is a collective effort for you rather than just one person's responsibility. You leverage collaboration techniques (i.e. pair programming and teamwork) to forge this mindset in others
Experienced in leveraging design patterns like Page Object Model (POM) to reduce code duplication and improve test maintenance
Proven ability to collaborate, communicate asynchronously, and work well within the wider organization
Ability to actively give and receive feedback to build trust, transparency, and elevate your peers
Have an enthusiastic, go-for-it attitude. When you see something broken, you can't help but fix it

We offer

Extensive career and growth opportunities in a fast-growing technology and health care area
The opportunity to work cross-functionally and closely with senior leadership, not only in the Berlin office but also with New York and Boca Raton, FL
Competitive compensation package
Amazing culture
Personal education budget
Monthly budget for team events (team building, lunches, happy hours...)
Flexible vacation policy
Remote work opportunities
SWAG

Klara Glassdoor Company Review

4.3