(Senior) Solution Consultant B2B
Enterprise marketplaces are growing at more than twice the rate of overall eCommerce. Mirakl's mission is simple. We help our 300+ clients seize this opportunity by providing the industry's first and most advanced enterprise marketplace SaaS platform, unparalleled expertise, and a rich ecosystem of sellers to accelerate the launch and scale of their marketplace.
Our latest $555M Series E fundraising values the company over $3.5B and places it among the most dynamic players in eCommerce, globally.
Your role
As a (Senior) Solution Consultant B2B, you are the go-to Mirakl expert and trusted advisor, coordinating the implementation of Mirakl B2B marketplace solution within our clients' e-commerce ecosystem.
In this position, you will be in charge of our EMEA customers, and you will report to the Manager in charge of the B2B scope and based in Paris.
Right after the closing of the deal, your missions are to:
- Oversee marketplace projects and the implementation of the Mirakl solution from kick-off to launch, coordinating and interacting with cross-functional teams, both internal (product managers, developers, Customer Success, sales) and external (IT teams, project manager, external integrators),
- Provide technical and functional guidance to clients and be proactive to drive issue resolution in a timely manner, balancing time-to-market, quality, and priorities,
- As Mirakl product expert, to support and to guide our customers in their configuration and integration choices, conducting workshops and trainings with customers and partners,
- Act as a technical liaison between customers and product teams, to educate customers on the value proposition of the Mirakl Marketplace Platform, and to support the product road, new features, and enhancements through client feedback,
- Contribute to the development of the delivery team's methodology, knowledge base, and tools.
Your profile
- You have 3+ years of experience of consulting, project management, ecommerce, or equivalent,
- You bring customer-facing experience, ideally in front of C-levels, and strong project management skills,
- You have a solution-oriented and problem-solving work approach,
- You are fluent in English – any additional languages will be a great asset in the context of international expansion and working with international clients,
- You are eager to develop technical skills (Rest API, ERP, PIM, OMS, data flow…) and B2B use cases, with a technological appetite for eCommerce,
- You bring excellent organisation and change management skills,
- You are open to travel across the EMEA region (up to 30% of the time).
As Mirakl continues to grow, we are committed to staying true to our five core values: Get Things Done, Go Above & Beyond, Succeed Through Expertise, Work Hard Together, and Satisfy & Empower Clients. We welcome collaborators who embody these values along with their diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. If you're ready to join a hyper-growth company at the heart of digital transformation for the world's most forward-thinking organizations, we strongly encourage you to apply to any of our roles, even if you think you're not an exact match.
By
Mirakl
Mirakl is a global SaaS technology company that enables businesses to achieve profitable and sustainable eCommerce growth. Mirakl’s industry-leading suite includes solutions in marketplace, dropship, supplier catalog management and pay-out, supp...
7 jobs
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