IT Administrator (Part Time)

As an IT Administrator at 1840 & Company, your key responsibilities include managing user lifecycles in Google Workspace, setting up and configuring user accounts, and handling access provisions for various software tools. You'll also address security concerns using the Google Security Investigation Tool, manage email routing, and maintain vital IT documentation, ensuring seamless IT operations across our global teams.

To excel as a Part-Time IT Administrator at 1840 & Company, proficiency with the Google Workspace Admin Console is essential. You should have experience with email routing and understanding access provisioning best practices, along with a strong attention to detail. Familiarity with MacOS and secure handling of user data are also important in this role.

This Part-Time IT Administrator position at 1840 & Company requires approximately 20 hours per week, with some availability needed during US operating hours (8 AM EST – 5 PM PST). Flexibility in your schedule can be beneficial, as it allows for better communication and handoffs with the team.

The IT Administrator plays a vital role in ensuring that the global team at 1840 & Company is well-supported. By managing user accounts, provisioning access to necessary tools, and creating smooth IT processes, you enable team members from different regions to collaborate efficiently and effectively, ultimately contributing to the organization's success.

Working as a Part-Time IT Administrator at 1840 & Company offers the chance to engage with an innovative company focused on remote solutions. You’ll gain valuable experience managing IT operations across a global organization, and enjoy the flexibility of a part-time schedule, which enables you to maintain a healthy work-life balance while contributing to a dynamic team.

In answering this question, detail your familiarity with managing user accounts, configuring settings, and resolving issues within the Google Workspace Admin Console. Mention specific tasks you've handled, like user provisioning or managing groups, as this demonstrates your hands-on experience.

When answering, highlight practices such as monitoring account access, using security tools, and regularly reviewing access logs. Emphasize your attention to detail and procedures for safeguarding sensitive information, which are crucial in the IT Administrator role.

Outline the process you follow for offboarding, detailing steps like revoking access to tools, transferring data ownership, and ensuring that sensitive company information is secured. This will illustrate your methodical approach and understanding of user lifecycle management.

Share specific examples of challenges, such as scheduling issues or communication barriers, and explain how you addressed them. Your answer should demonstrate your problem-solving skills and ability to work independently in a remote environment.

Discuss your approach to prioritizing support requests, your communication style, and how you ensure issues are resolved efficiently. This reflects your customer service skills and adaptability, vital traits for an IT Administrator.

Talk about specific tools you've provisioned access for, explaining the process you use to assign permissions and the importance of maintaining compliance with company policies. This demonstrates your understanding of access management.

Emphasize the significance of thorough documentation in IT operations and describe your method for creating and maintaining clear process records. Mention tools or formats you use, showcasing your organizational skills.

Provide a specific example where you identified a repetitive task and the steps you took to automate it. Discuss the tools or scripts you used and the resulting improvements, highlighting your initiative and innovation.

Share your approach to ongoing learning, such as participating in webinars, online courses, or joining relevant industry groups. This shows your commitment to professional growth and keeping up with evolving technologies.

Discuss your preferred communication tools, your adaptability in scheduling meetings across time zones, and the approaches you utilize to foster collaboration and clarity among diverse team members.