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Director, Data Infrastructure

About 1Password:

We all have important information we need to manage, and protecting it should be easy. Over 150,000 businesses and millions of people log in to 1Password to unlock smart, simple access to everything they care about. Our vision is to create a safer, simpler digital future for everyone, and our culture values simplicity, honesty and a human-centric approach to solving problems. Come help us unlock peace of mind so everyone can stay safer online.


Our Data Infrastructure organization provides the platform, pipelines, and data transformations that powers our use of data across the company. These are the underpinnings that will allow us to deliver on our mission of transforming data into smarter actions.


1Password is looking for a senior organizational leader to our Data Infrastructure org, which includes data platform, data engineering, and analytics engineering. As the organizational lead, you will be responsible for scaling the organization and overhauling our data infrastructure. You’ll work with your team as well as senior leaders across the company to define and execute the roadmap for the organization to deliver on our vision for data at the company. You’ll have the opportunity to engage with executives from all functions at 1Password to ensure we are delivering on their data needs. You will be doing all of this as we rapidly expand our product portfolio, introducing new complexities around our use of data


For this role, you can be located within the US or Canada, and will be expected to be fully remote, ideally in the EST timezone.


What we're looking for:
  • Experience leading large teams of managers and data engineers (25+)
  • A passion for building inclusive and collaborative teams, with experience hiring both managers and senior engineers, as well mentoring leaders on both the technical and management tracks.
  • Over 5 years of experience managing engineers, including at least 3 years of managing managers.
  • Experience managing multiple engineering teams, as well as delivering projects that span multiple teams.
  • Able to effectively work with, collaborate, and negotiate with peers across engineering and business organizations.
  • Able to navigate conversations with multiple stakeholders, ensuring alignment and understanding across many levels of the company. 
  • The ability to interact with internal customers with ease and help translate their feedback into actionable tooling requests. 
  • Previous experience as a hands-on engineer building resilient and reliable data systems, such that you'll be able to participate in technical discussions and understand the work that is going on in your organization. Use these experiences to empower the team to make tough technical decisions.
  • Have a strong understanding of the tools and processes used in modern data environments.
  • An excellent set of written and oral communication skills, able to drive discussions with both technical and non-technical audiences. 
  • An ability to describe projects that you or the team is working on with confidence and depth of understanding, becoming a spokesperson for the team within the company and outside as well.
  • An ability to operate autonomously, effectively prioritize projects and information, and make good judgment calls. Have a demonstrated ability to scope and lead complex multi-team initiatives. 
  • Experience in one or more of the following:
  • Building reliable, performant, and efficient data platforms
  • Developing data pipelines and transformations
Bonus points for:
  • Experience working with, or ideally managing, remote teams in multiple geographies.
  • Experience building frameworks or services that other development teams can leverage.
  • Experience completing or leading teams performing data analytics.
  • Experience working with DBT, Looker, Athena, Meltano, Metabase, and Looker.


What you can expect:
  • Support and set strategic direction for a set of teams that builds the data infrastructure that powers the use of data at 1Password.
  • Drive alignment and be responsible for the results of the teams in support of broader company objectives.
  • Collaborate with senior individual contributors to create a roadmap to deliver on a technical vision, balancing the needs of future enhancements and maintenance of existing solutions.
  • Work with cross-functional partners to define the best solutions for internal customers.
  • Resolve dependencies and contention with other engineering and business teams to deliver the highest priority projects.
  • Grow technical contributors and managers to reach their potential.
  • Recruit and retain top tier talent in a fast growing environment.


Even if you don't tick all those boxes, we want to hear from you. We understand that everyone's experiences are unique.


The most important thing you can bring to this job is the drive to dive in, get the work done, and fix root causes instead of treating symptoms. If you bring a desire to do the right thing for our customers, a sense of ownership over the product you work on, and a focus on shipping quality code, we want to hear from you.


USA-based roles only: The annual base salary for this role is between $232,000 USD and $314,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.


Canada-based roles only: The annual base salary for this role is between $201,000 CAD and $273,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.


At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.


What we offer:


We believe in working hard, and resting hard. We’re always looking for new ways to support our team members, but here’s a glance at what we currently offer:


Health and wellbeing

> 👶 Maternity and parental leave top-up programs

> 👟 Wellness spending account

> 🏝 Generous PTO policy 

> 💖 Company-wide wellness days off scheduled throughout the year 

> 🧠 Wellness Coach membership

> 🩺 Comprehensive health coverage


 Growth and future 

> 📈 Employee stock option program for all full-time employees 

> 💸 Retirement matching program

> 💡 Training budget, 1Password University access, and learning sessions 

> 🔑 Free 1Password account (and friends and family discount!) 


Flexibility and community

> 🤝 Paid volunteer days 

> 🌎 Employee-led DEIB programs and ERGs and ECGs

> 🏠 Fully remote environment

> 🏆 Peer-to-peer recognition through Bonusly


You belong here.


1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.


Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.


Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.


Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.


1Password uses an automated employment decision tool as a part of the recruitment process. See the latest bias audit information. A reasonable accommodation, reasonable alternative selection process, appeal or to exercise your right to opt-out of AADM may be requested by emailing nextbit@agilebits.com with subject "AI accommodation request". For additional information see our Candidate Privacy Notice.

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Average salary estimate

$273000 / YEARLY (est.)
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$232000K
$314000K

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What You Should Know About Director, Data Infrastructure, 1Password

At 1Password, we believe in simplifying the way people manage their important information, and we’re on the lookout for a Director of Data Infrastructure to join our vibrant remote team in the US or Canada. In this pivotal role, you'll lead a talented group responsible for constructing powerful data platforms and engineering robust data pipelines that drive our business decisions. Your leadership will empower teams to transform raw data into actionable insights, delivering smarter, safer solutions across the organization. As we expand our product offerings, you'll collaborate closely with senior stakeholders, ensuring our data infrastructure meets the growing demands of the company. Your experience managing large teams and your passion for fostering an inclusive work environment will be key to building and mentoring the next generation of leaders here at 1Password. We’re eager to find someone who isn’t just technically proficient but also genuinely connects with our mission to create a safer digital future. With the flexibility of a fully remote position and a strong commitment to your professional growth and wellbeing, you'll find this role a fulfilling next step in your career. Are you ready to make a significant impact and help others stay safer online? If you want to join us in this mission, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Director, Data Infrastructure Role at 1Password
What are the key responsibilities of the Director of Data Infrastructure at 1Password?

As the Director of Data Infrastructure at 1Password, you will spearhead the development and implementation of data platforms and engineering efforts. You'll oversee the scaling of the data infrastructure organization, ensuring alignment with company objectives while driving the results of various teams. This role includes working closely with cross-functional partners to address internal customer needs, resolving dependencies between teams, and mentoring both technical contributors and managers in their career development.

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What qualifications do I need for the Director of Data Infrastructure position at 1Password?

To qualify for the Director of Data Infrastructure role at 1Password, you should have over 5 years of experience managing engineers, with at least 3 years focused on managing managers. Experience leading large teams (25+ people) and delivering projects across multiple engineering teams is essential. A strong understanding of modern data tools and processes, coupled with excellent communication skills to engage both technical and non-technical audiences, will set you up for success in this position.

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What can I expect in terms of team dynamics in the Director of Data Infrastructure role at 1Password?

In the Director of Data Infrastructure role at 1Password, you can expect to cultivate a collaborative and inclusive team environment. Your focus will be on building and mentoring leaders while promoting open communication within and across teams. You’ll have the opportunity to lead efforts that empower your team to make critical decisions regarding data infrastructure, ensuring all voices are heard and recognized.

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How does 1Password support career growth for the Director of Data Infrastructure?

At 1Password, career growth for the Director of Data Infrastructure is supported through various resources, including a training budget, access to 1Password University, and opportunities for participation in learning sessions. We encourage ongoing professional development and provide avenues for you to expand your knowledge and skills, particularly in managing diverse teams and enhancing your technical expertise.

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Is remote work a permanent feature for the Director of Data Infrastructure at 1Password?

Yes, remote work is a permanent feature for the Director of Data Infrastructure role at 1Password. As a company founded on remote work principles, we have successfully built a culture that emphasizes flexibility and inclusivity, accommodating team members working from various locations across the US and Canada.

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Common Interview Questions for Director, Data Infrastructure
Can you describe your experience in managing large teams for the Director of Data Infrastructure role?

In your answer, focus on specific examples of how you've effectively led teams of 25 or more, detailing your management and mentoring style. Highlight your approach to building an inclusive team culture and how you've navigated complex projects that span multiple teams, demonstrating your leadership skills in various situations.

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What strategies do you use to ensure alignment across engineering teams in a remote environment?

Discuss the communication and collaboration tools you've employed to maintain alignment across engineering teams. Share specific practices you've put in place, such as regular check-ins, virtual team-building activities, or utilizing project management frameworks, and explain how these strategies contributed to successful project outcomes.

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How do you prioritize competing projects in a dynamic work environment?

Explain your process for evaluating and prioritizing projects based on company objectives and team capacity. Discuss any frameworks or methodologies you apply, like Agile or Kanban, and provide an example of how you've balanced short-term needs with long-term goals in a previous role.

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What is your approach to mentoring leaders and technical contributors?

Describe your mentorship philosophy, emphasizing how you tailor your approach based on individuals' strengths and areas for growth. Share anecdotes of successful mentoring relationships and the impact they had on both the individuals and the teams as a whole.

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How would you handle conflicts or disagreements among team members?

Discuss your conflict resolution strategy, focusing on how you foster open communication and address underlying issues. Provide an example of a past conflict you've successfully managed, detailing the steps you took to ensure positive outcomes for both the individuals involved and the team as a whole.

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What is your experience with developing data pipelines and data transformations?

Provide details about your hands-on experience developing data pipelines, including the tools and technologies you’ve used. Discuss any specific projects where you’ve successfully improved data flow and transformation processes, articulating the challenges faced and how you addressed them.

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Can you share your vision for data infrastructure at 1Password?

Articulate your vision by tying it back to 1Password's mission. Elaborate on how you plan to enhance data infrastructure to support the organization’s growth and decision-making. Discuss specific initiatives you envision implementing to improve data accessibility, efficiency, and reliability.

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How do you ensure that technical solutions align with business needs?

Describe your process of gathering requirements from stakeholders and translating them into actionable technical solutions. Highlight your collaborative approach to work with both technical teams and business leaders, ensuring that the solutions you propose solve real business problems effectively.

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What metrics do you use to measure the success of your teams?

Discuss the key performance indicators (KPIs) or metrics you track to gauge team performance. Provide examples of how you've utilized these metrics to drive improvements, celebrate successes, and identify areas for growth within your teams.

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How do you stay updated with the latest trends and technologies in data infrastructure?

Talk about your commitment to continuous learning through subscriptions to relevant publications, attending conferences, and participating in professional networks. Mention specific areas you're currently exploring, aligning them with the needs and future direction of data infrastructure in organizations like 1Password.

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1Password is a software technology company that streamlines online navigation by memorizing and auto-filling web forms with passwords, credit card details, and addresses at the click of a button.

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BENEFITS & PERKS
Dental Insurance
Flexible Spending Account (FSA)
Vision Insurance
Paid Holidays
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
December 11, 2024

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