Human Resources Business Partner

At 21st Century Home Health Services (HHS), we are committed to treating every patient with the same empathy, compassion and understanding that we would show our family. With over 400 employees, we are the largest Home Health Agency in San Francisco and the fastest growing in the Bay Area. We provide care to over 3,000 patients in San Francisco, San Mateo, Santa Clara, Santa Cruz, Alameda, Contra Costa, Solano, Napa, Yolo, Placer, El Dorado and Sacramento Counties.

Our Clinicians are not only dedicated to the patients we serve, but to each other. The proof is in our outcomes: Hospital readmission rates for 21st Century HHS are consistently under 10% while the industry average is over 15%. We have the highest Medicare classification rating of 5-stars, based on a set criteria determining excellence.

We are seeking a dedicated Human Resources Business Partner (HRBP) to join our team and contribute to the smooth operation of our HR functions. The ideal candidate will possess excellent communication skills, be people focused, impeccable attention to detail, have the ability to manage multiple tasks efficiently, and be self-motivated to seek out improvement projects. 

As an HRBP, you will be responsible for assisting with HR-related activities. You will be responsible for aligning business objectives with employees and management throughout the organization. This role formulates partnerships across the HR function to deliver value-added service to management and employees that reflects the business objectives of the organization. The HRBP maintains an effective level of business literacy about the business unit's operational position, its midrange plans, its culture and its competition.

Please note: This position is primarily based out of our Burlingame HQ and may require up to 20% drive time.

• Serve as the onboarding concierge for new hires 
• Take ownership for the new hire onboarding process and procedures
• Conduct weekly meetings with respective business units; provides HR guidance when needed (e.g., coaching, counseling, career development, disciplinary actions, exit interviews, etc.)
• Analyze trends and metrics in partnership with the HR group to develop solutions, programs and policies
• Manage and resolve complex employee relations issues: conduct effective, thorough and objective investigations
• Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance
• Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention
• Identify training needs for business units and individual executive coaching needs
• Participate in evaluation and monitoring of training programs to ensure success

• Proven experience as an HR Business Partner, ideally in a startup environment or rapidly growing organization
• Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
• Excellent time management skills with a proven ability to prioritize tasks and meet deadlines. 
• Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors.
• Proficiency in Google Suite (Word, Excel, PowerPoint) and familiarity with HR software (preferably Paylocity, Lever)
• Attention to detail and a proactive attitude
• Ability to work independently with minimal supervision, as well as collaboratively within a team
• Flexibility to adapt to changing priorities and work under pressure
• An interest in special projects and personal growth  
• Maintenance of confidentiality for all employee information and files.
• Experience in supporting a dispersed/remote workforce is beneficial 
• Experience in Health Care and/or Home Health is a plus. 

• Opportunity for advancement
• Rapidly growing organization
• Low turnover/High morale
• Outstanding benefits for you and your family including 401k with matching
• Generous PTO, Medical, Dental, Life Insurance, Flexible Spending Accounts, Pet Insurance and more

21st Century is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws