User Experience Research Assistant (Temporary)

As a User Experience Research Assistant at 2K, your main responsibilities will include moderating playtests for PC and console games, observing participant behavior, assisting in player interviews and group discussions, analyzing survey feedback, and summarizing qualitative playtest data. You'll work closely with our UX Researchers and be a vital part of the game development process.

To qualify for the User Experience Research Assistant position at 2K, candidates should possess excellent written and verbal communication skills, familiarity with Microsoft Office or Google Suite tools, and the ability to analyze and summarize large amounts of feedback. A background in cognitive science, psychology, or related fields is advantageous but not mandatory.

The User Experience Research Assistant position at 2K is anticipated to last approximately six months. This temporary role offers a unique opportunity to gain hands-on experience in user experience research within the gaming industry.

Yes, having a passion for video games and knowledge of gaming trends is essential for the User Experience Research Assistant role at 2K. Understanding player dynamics and game mechanics will greatly enhance your ability to contribute effectively to the UXR team.

In the User Experience Research Assistant position at 2K, you may utilize tools such as Microsoft Excel, PowerPoint, Google Sheets, and various qualitative analysis tools. Familiarity with survey platforms like Qualtrics or Survey Monkey could be beneficial as well.

In answering this question, provide specific examples of any user research methods you've utilized, such as surveys, interviews, or usability testing. Highlight how these experiences have contributed to your understanding of user behavior and preferences in gaming.

When moderating a playtest session, ensure to create a comfortable environment for participants, clearly communicate instructions, and actively observe interactions. Emphasize the importance of keeping notes on behavioral observations and being adaptable to participant needs during the sessions.

Discuss using thematic analysis to categorize and summarize feedback gained from playtests or surveys. Mention techniques like creating summary reports and visual aids to convey findings clearly to the development team.

In handling conflicting feedback, consider the broader context by analyzing patterns in the data. Discuss how prioritizing feedback based on themes or commonalities can help present a more cohesive narrative to the UXR team.

Explain that user experience shapes player satisfaction and engagement. Highlight how thorough research can lead to a more enjoyable gaming experience, helping developers create products that resonate with their audience.

Mention any tools you're familiar with, such as Qualtrics for surveys or other qualitative analysis software. Explain how these tools have aided your ability to derive insights from user feedback effectively.

Provide a concrete example of your input leading to significant changes in a project. Detail the research process, how you gathered data, and how it was implemented to enhance the product or service.

Be honest about your experience level, and if applicable, share your familiarity with current-generation consoles and gaming software. Express your willingness to learn more about technical aspects should they be needed in the role.

Discuss trends such as immersive gameplay experiences, social gaming, or emerging technologies like VR/AR. Ensure your response shows awareness of how these trends might influence user experience design.

Emphasize strong organizational skills and the ability to prioritize tasks. Discuss strategies such as developing a timeline for research activities and consistently communicating with your team to ensure adherence to project timelines.