Storytelling & Communications Lead 🌍 💻 (Remote)
About Us
360Dialog transforms WhatsApp into a high-performance marketing channel with our Performance Messaging solutions, designed to drive real, measurable results.
We combine data-driven insights with personalised, two-way conversations, helping businesses scale customer engagement, boost conversions, and automate WhatsApp communication. Our full-service approach makes it easy for businesses to unlock the potential of WhatsApp, from campaign management to messaging automation.
We’re trusted by over 1,000 partners and more than 40,000 clients worldwide. As the first provider to offer full-funnel analytics and data solutions for WhatsApp, 360Dialog is leading the way in performance-driven messaging and marketing automation.
Role Overview
We’re looking for a skilled storyteller to own all written communications following our recent rebrand. You will create voice guidelines, set up editorial processes, and deliver benefit-driven content with a small team of product marketers, operations specialists, and designers.
You will turn complex solutions into clear, actionable messaging for website copy, email campaigns, case studies, thought leadership, and social media. By shaping strategy rather than just executing tasks, your influence over our overall messaging approach will grow as you succeed.
Key Responsibilities
- Own all external written communications, ensuring clarity, consistency, and quality across channels (website, email, blog, social, partner comms).
- Develop brand voice guidelines and editorial processes that can scale with our growth.
- Craft persuasive content that turns technical features into compelling business benefits for B2B audiences.
- Oversee technical documentation by working with subject matter experts to produce clear, accurate resources that fit our brand identity.
Key Requirements
- 5+ years of B2B communications or content creation experience
- Exceptional writing skills, with a track record of simplifying technical concepts
- A portfolio showing versatile content across digital channels
Desired Skills/Experience
- B2B messaging and partner/channel communications background
- Editorial planning and content distribution expertise
- Video and scripting capabilities
- Experience using AI writing tools (Claude, ChatGPT, Writer etc.)
What Sets You Apart
You treat communications as a strategic asset, not just creative output. You want to own major projects and develop a brand voice from the ground up. You excel at turning complex concepts into content that inspires action. You also welcome fresh approaches, such as AI writing tools, to keep refining messaging strategies for real business results.
About You
You question the status quo and aim for continuous improvement. You think critically, solve problems creatively, and focus on results that matter. You work independently, have a passion for communication excellence, and thrive in a remote, global environment where you manage your priorities with confidence.
What We Offer
Here is your chance to shape an emerging industry in Performance Messaging:
- Strategic ownership: Define our voice with the freedom to execute your vision
- Measurable impact: See how your communications directly drive engagement and growth
- Dedicated support: Get insights and resources from our specialized team
- Growth trajectory: Lead bigger initiatives as you demonstrate success
- Remote flexibility: Work from anywhere, on your own schedule
If you want more than just execution, and you’re ready to guide a brand’s messaging in a rapidly growing market, we’d love to meet you.
Creative marketing team in Dallas seeks a skilled Social Media & Content Coordinator to produce and manage engaging content across social platforms on a contract basis.
Harvey is seeking a detail-oriented Communications Associate to enhance our external communications, support PR efforts, and elevate our brand presence in the fast-growing AI legal tech space.
Disc Medicine seeks a Director for Market Access Marketing and Operations to drive innovative payer marketing strategies and operational excellence in a hybrid role based in Watertown, MA.
Experienced Product Marketing Manager needed to drive industry-specific strategies and promote Mapbox's advanced location technology solutions remotely.
The Content Replay Planner at QVC Group will drive sales and enhance customer engagement by planning and scripting taped shows, analyzing trends, and collaborating cross-functionally in a remote setting.
Lead website services and marketing efforts at Rye Country Day School to enhance digital communications and support institutional goals with a focus on collaboration and innovation.
Lead Novartis' Radioligand Therapy platform strategy and enablement initiatives to drive oncology care innovation and market leadership.
Lead the North America partner marketing strategy at Palo Alto Networks to drive demand and revenue growth in a dynamic cybersecurity environment.
A Growth Marketing Manager position at Blumira focused on driving lead generation and amplifying market reach within the cybersecurity SaaS sector.
Lead and execute consumer-centric marketing communications for CELLULAR SALES, overseeing multi-channel strategies and team development.
Creative Video Editor needed for a remote role to produce engaging short-form videos and manage social media for a top US marketing agency.
Lead Recorded Future's global demand generation strategy as Vice President of Demand Marketing, driving pipeline growth and marketing efficiency in the cybersecurity sector.
Experienced cybersecurity professional needed to advance Palo Alto Networks' Cloud Applications and Data Security solutions through technical marketing and product strategy.
360dialog was founded in January 2012 and is Headquartered in Berlin, Germany and specializes in a SaaS-based platform, that enables multi-channel communication for digital dialog marketing purposes. 360dialog services include mobile consulting, m...
4 jobsSubscribe to Rise newsletter
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
