Director, Client Success, Industry Portfolio- Retail, Manufacturing
3Cloud is looking for a Senior Director, Client Success to oversee the successful delivery, quality, and client management of programs within the organization. The ideal candidate should have experience in account management, project management, and strategic thinking.
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Skills
Delivery Experience
Project Management
Strategic Thinking
Interpersonal Skills
Client Management
Responsibilities
Serve as the primary point of contact for clients
Develop and implement strategic plans for program execution
Engage with internal and external stakeholders
Establish quality standards and procedures
Define and deliver key performance indicators
Education
Business Analyst or similar experience
Benefits
Flexible work location
401(K) with match up to 50%
Generous PTO
Medical, vision, and dental coverage options
Employer premium coverage for STD and LTD
Paid leave for birth and non-birth parents
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