Job details
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Associate Customer Success Manager
6sense is seeking an Associate Customer Success Manager to help drive customer success and retention for their B2B revenue AI platform. The ideal candidate will have a passion for supporting clients and a strong SaaS background.
Skills
- Experience in Customer Success Management
- Proficient in CRM and analytics tools
- Excellent Communication and Listening skills
- Data analysis for growth opportunities
- Strong relationship building
Responsibilities
- Manage relationships with assigned customers
- Ensure customer satisfaction and retention
- Conduct onboarding, training, and review calls
- Identify and act on upsell opportunities
- Coordinate with internal teams for customer needs
Education
- Bachelor's degree or equivalent practical experience
Benefits
- Health coverage
- Paid parental leave
- Generous paid time-off
- Stock options
- Access to training resources
To read the complete job description, please click on the ‘Apply’ button
By
6sense
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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
LOCATION
No info
SALARY RANGE
$60,000/yr - $80,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
November 9, 2024
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