6sense is looking for a Senior Professional Services Operations Manager to oversee the day-to-day operations of the PS team, develop and standardize processes, ensure quality standards, and lead strategic initiatives to improve customer onboarding and adoption.
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Skills
Proficiency with PSA tools and technologies
Experience in data analysis and reporting
Strong analytical and problem-solving skills
Effective communication and collaboration
Ability to drive strategic initiatives
Responsibilities
Oversee the day-to-day operations of the PS team
Develop and standardize PS processes
Identify process enhancements and implement best practices
Establish and enforce quality standards for all PS deliverables
Lead strategic initiatives and programs
Develop and maintain dashboards and reports
Assist with resource allocation and budget management
Education
Bachelor's degree in business, Operations Management, or related field
Benefits
Health coverage
Paid parental leave
Generous paid time-off and holidays
Self-care days off
Stock options
401K employer matching program
Life and disability insurance
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