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Sr. Professional Services Operations Manager

6sense is looking for a Senior Professional Services Operations Manager to oversee the day-to-day operations of the PS team, develop and standardize processes, ensure quality standards, and lead strategic initiatives to improve customer onboarding and adoption.

Skills

  • Proficiency with PSA tools and technologies
  • Experience in data analysis and reporting
  • Strong analytical and problem-solving skills
  • Effective communication and collaboration
  • Ability to drive strategic initiatives

Responsibilities

  • Oversee the day-to-day operations of the PS team
  • Develop and standardize PS processes
  • Identify process enhancements and implement best practices
  • Establish and enforce quality standards for all PS deliverables
  • Lead strategic initiatives and programs
  • Develop and maintain dashboards and reports
  • Assist with resource allocation and budget management

Education

  • Bachelor's degree in business, Operations Management, or related field

Benefits

  • Health coverage
  • Paid parental leave
  • Generous paid time-off and holidays
  • Self-care days off
  • Stock options
  • 401K employer matching program
  • Life and disability insurance
To read the complete job description, please click on the ‘Apply’ button
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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
LOCATION
No info
SALARY RANGE
$101,840/yr - $149,366/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
July 11, 2024

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