Outbound Phone Sales Specialist

Supervisor-Inside Sales-Outbound Arkansas, USA ? Georgia, USA ? Iowa, USA ? North Carolina, USA ? South Carolina, USA ? United StatesReq #1767 Monday, August 5, 2024 Windstream Holdings, Inc., is a leading provider of advanced network communications and technology solutions for consumers, small businesses, enterprise organizations and carrier partners across the U.S. - As Kinetic, Windstream offers bundled services, including premium broadband, security solutions, voice, and digital TV to consumers through an enhanced fiber network.- Windstream Enterprise is a leading managed services provider providing strategic communications and security products to mid-size businesses and enterprise clients.- Windstream Wholesale provides high-capacity, high-performance networking solutions and services to other telecom carriers, data centers, content providers and enterprises.The Windstream team provides innovative software and network solutions to connect people and empower business in a world of infinite possibilities!_____________________________About the Role:The Inside Sales Supervisor is responsible for coaching and mentoring a team of Residential Outbound Sales representatives to consistently meet and exceed sales quotas. This role involves monitoring key call performance indicators, conducting targeted coaching sessions, and collaborating with management to set goals and enhance processes. Additionally, the supervisor will develop team members through regular coaching, performance evaluations, and active participation in the Leadership Development Program.Are you ready to join a growing company? One that celebrates internal promotions and sales commissions?? One that provides excellent Medical, Dental, Vision and 401k benefits? Whether you are career driven or financially motivated, you can go to the next level at Kinetic.What You'll Do:- Coach and mentor a team of Residential Inside Sales reps.- Consistently drive the team to meet and exceed weekly, monthly, and annual sales quotas.- Monitor key call performance indicators to ensure agents are meeting expectations.- Drive morale through team huddles in order torecognize performance, set goals and motivate team members.- Conduct agent coaching sessions focused on improving agent sales strategies; following calling scripting, overcoming objections, closing a sale etc.?- Work directly with management to set goals, improve process, and grow our sales team.- Develop reps through weekly coaching sessions and performance evaluations.- Actively engaged in rep development by participatingin the Leadership Development Program.- Identify opportunities to improve processes and best practices.Do You Have?- College degree and 3-5 years professional level experience with 0-1 years supervisory experience for roles with supervision or 7+ years professional level related experience with 0-1 years supervisory experience for roles with supervision.- Experience in Outbound Sales.- Excellent communication skills.- Ability to work day, evening, weekend, and holiday hours.- Perform other duties as assigned.Even Better:- Supervisory Sales experiencein Telecommunications.- Strong work ethic and a positive attitude.- Track progress and report on sales activities.- Proficient in CRM software.- Highly motivated and results-oriented individual with a passion for sales.- Speak Spanish/English Fluently.The starting salary range for this position is $46,600 to $58,200.Physical Tasks - Standing Occasionally: 0-33% | Walking Occasionally: 0-33% |Sitting and Stationary: Continuously: 67-100% | Bending: Occasionally: 0-33% | Crouching: Occasionally: 0-33% | Carrying: Occasionally: 0-33% | Reaching: Occasionally: 0-33% |Lifting -Lowering >1-15 lbs: Occasionally: 0-33% | Repetitive Hand Action: Medium Dexterity: Continuously: 67-100% | Fine Manipulating: Frequently: 34-66%Audio Visual Needs - Hearing: Continuously: 67-100%| Near Vision: Continuously: 67-100% | Far Vision: Occasionally: 0-33% | Peripheral Vision: Occasionally: 0-33%Equipment Used in Job Performance : Computer, Printer, Fax, Telephone, Basic Office Supplies, Copier_____________________________Our Benefits:- Medical, Dental, Vision Insurance Plans- 401K Plan- Health & Flexible Savings Account- Life and AD&D, Spousal Life, Child Life Insurance Plans- Educational Assistance Plan- Identity Theft, Legal, Auto & Home and Pet Insurance- https://windstreambenefits.comWindstream CIB Statement:Connecting people in a world of infinite possibilities. Windstream cultivates a workplace culture where innovation and belonging are the cornerstones of our success. We are dedicated to empowering every member of our team to contribute their unique talents and perspectives, fostering an environment where creativity and innovation flourish. Together, we strive to build a more welcoming and connected future, both within our organization and in the broader community we serve.Our Employee Resource Groups:- WinVets - Veteran Employee Resource Group- WOW - Women Employee Resource Group- WINPRIDE - LGBTQ+ Employee Resource Group- WBPN - Black Professional Resource Group- WARG - Ability Resource Group- LaFamilia -Hispanic Resource Group- AAPI - Asian American Pacific Islander Resource GroupWindstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, gender identity, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans. The diverse voices of our employees fuel our innovation and our inclusive culture. Employment at Windstream is subject to post offer, pre-employment drug testing.Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience.Notice to Non-U.S. Citizens: Windstream, as a holder of licenses granted by the Federal Communications Commission, is required to notify and to obtain approval from federal regulatory agencies prior to granting certain system/network access to any non-U.S. citizen personnel. Offers of employment extended to non-U.S. citizens are contingent upon receiving the requisite approval from agencies overseeing compliance. Non-U.S. citizens are required to provide Windstream with the personal identifying information required to obtain the necessary approval prior to accessing certain systems and/or Windstream's network. If you are not a U.S. citizen, please notify your recruiter or email CORP.HRlegal@windstream.com as soon as possible for information on Windstream's foreign personnel disclosure and approval requirements.Other details- Job FamilySales- Job FunctionCustomer Contact- Pay TypeSalaryApply Now- Arkansas, USA- Georgia, USA- Iowa, USA- North Carolina, USA- South Carolina, USA- United States