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Associate Director, Product Quality - job 1 of 4

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on XFacebookInstagramYouTubeLinkedIn and Tik Tok.

Job Description

Purpose

Responsible for quality of assigned products which may include small molecule pharmaceuticals and/or biologics products, combination products, and medical devices to ensure business objectives are met with regards to on time delivery of product while assuring compliance to local, divisional, and corporate policies and external agency regulations worldwide. Products include regulatory starting materials, Active Pharmaceutical Ingredients (API), Intermediates, and Drug Products produced by AbbVie plants or by third-party manufacturers, In Licensing relationships, or Co-Marketing relationships. Acts as the primary quality representative for the global supply chain pertaining to external manufacturing business relationships and builds and maintains relationships with TPM Operations, Supplier Quality Management, TPM Business Alliance, Commercial, Global Supply Chain, Domestic and International AbbVie Plants and Affiliates, Regulatory Affairs, R&D, and S&T to ensure alignment on strategic in

Responsibilities

List up to 10 main responsibilities for the job. Include information about the accountability and scope.

  • Lead a team of Quality professionals for product transfer activities and direct cross-functional team members to achieve on-time quality deliverables, high customer value, and profitable results. Ensures delivery of all quality elements needed to facilitate new product launches including Third Party Manufacturer’s that provide products directly to distribution centers, or to AbbVie domestic and International plants for further packaging and/or testing. Primary driver for the quality and compliance
  • Develops Global Product Quality Assurance strategy and implements agreed strategy to support pharmaceuticals, biologics, device and combination products produced at AbbVie plants as well as third party manufacturing (TPM) facilities.
  • Primary Quality contact between third party manufacturers, R&D and AbbVie Operations in support of commercial operations, New Product Introductions and product transfers. Supports the regulatory filings and marketing authorization dossiers by developing and/or reviewing of chemistry, manufacturing and controls documents and Drug Master files/Certificate if suitability of monographs of the Ph. Eur. Documents. Lead QA contact with AbbVie Affiliates and Regulatory to prepare submissions.
  • Makes key decisions on product quality, compliance and regulatory conformance issues for sterile, biological, liquid, solids, and/or device products and elevates medium and high risk events to AbbVie management. Leads the collection, verification and improvement of Quality metrics used for management review in partnership with senior leadership to develop a clear picture of overall compliance state and linking this to local / global project implementation.
  • Leads product quality team to support development of the legal supply agreements, contractors or letters of intent to ensure that the appropriate quality, compliance and regulatory aspects are met for the products and services covered and manage the organization’s actions within the legal boundaries of these documents. Ensures alignment of Quality and Technical Agreements with the legal contracts and that the commitments of the quality and technical agreements are being fulfilled. Helps facilita
  • Establishes and maintains relationships and open communication with Third Party Manufacturers, AbbVie plants, affiliates and other functional groups to maintain roles and responsibilities, identify potential projects and issues, obtain an in-depth understanding of the quality, compliance, and resource needs at each site and provide guidance on quality concerns. Supports the management of exception documents and CAPA.
  • Communicates and negotiates with external companies’ quality organization to maintain a consistent level of quality and a level of expectation that will minimize compliance risks but also balance the cost of operating to provide AbbVie with the agreed service. Prioritizes programs, initiatives, and problem solving with consideration for impact to timelines, resources and conflicting priorities.
  • Manages team interfaces with Quality Assurance audit team to develop audit plans, due diligence plans, and inspection readiness plans, review audit observations and responses, and maintain corrective action timetable. Provides support for quality audits, initial site approvals and due diligence activities. Leads and manages pre-approval inspection readiness as related to the third party manufacturers to ensure regulatory approvals are obtained, with no delays to market entries.
  • Core team member or lead of strategic programs; including Brand Teams, New Product Introductions, Product Transfers, Global Strategic Sourcing, Due Diligence, Site Selection, and Approvals and Continuous Improvement. Provides support and interfaces directly/indirectly with the FDA, EMA, MHRA, ANVISA, MoH, etc. for pre-approval inspections.
  • Responsible for the strategic leadership of one or more division level quality systems to include SOP Development, Maintenance and Training. Develops, and/or implements the systems across AbbVie operations to assure consistent, high quality products and compliance with worldwide regulatory requirements. Develops new and improved Quality systems within Operations. Influences the decision making process to ensure quality requirements are included when improvement initiatives take place.

Qualifications

Qualifications

 

  • Bachelor’s Degree in relevant Life Science or other technical required. Graduate degree desired. Technical or Analytical background required for problem resolution with technical, quality, product and or engineering related issues.
  • Total combined years of experience. Minimum of 10+ in Quality Assurance Operations Management, Regulatory, Operations, or Technical Support in a pharmaceutical setting. Required regulatory inspection experience with direct interaction with regulatory inspectors. Direct Plant experience in a pharmaceutical setting with a minimum of 5 years preferred.
  • Knowledge and a comprehensive understanding of some biological and/or pharmaceutical technologies (sterile, biological, liquid, ointments, devices, solid tablets and caplets, suspensions, granulations, soft elastic capsules, gel caps, extended release products, coating solutions, and/or active pharmaceutical ingredients).
  • Possesses knowledge and a skill set to operate within an environment that requires a high degree of urgency, strong analytical and problem solving skills, positive interpersonal skills, ability to manage multiple complex tasks simultaneously, and capable of performing as leaders, team members and individuals.
  • Strong quality assurance / control, manufacturing, laboratory, technical support, regulatory, and / or validation background is required.
  • A wide range of activities are undertaken from long term strategy development to short term crisis management. The incumbent must be capable of understanding and overcoming differing cultural and language obstacles to provide solutions that satisfy Corporate, Divisional, regional, and local objectives to effectively manage the action plans that will resolve the issues.

  • Experience working the requirements for third party external manufacturing.

Key Stakeholders 

External Manufacturing Business Relationships, Operations, Third Party
Manufacturers Business Alliance, Commercial, Global Supply Chain, Domestic and International AbbVie Plants and Affiliates, Regulatory Affairs, Research and Development.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​

  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

  • This job is eligible to participate in our short-term incentive programs. ​

  • This job is eligible to participate in our long-term incentive programs​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. 

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

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Average salary estimate

$125000 / YEARLY (est.)
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$100000K
$150000K

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What You Should Know About Associate Director, Product Quality, AbbVie

Are you passionate about ensuring quality in pharmaceutical products? Join AbbVie as an Associate Director, Product Quality, and play a pivotal role in our mission to deliver innovative medicines that transform lives. Located in North Chicago, IL, this position invites you to lead a team dedicated to maintaining the highest standards of product quality across various domains, including small molecule pharmaceuticals, biologics, and medical devices. You'll be the go-to quality representative for global supply chain relationships, working closely with third-party manufacturers and collaborating across multiple departments such as R&D, Regulatory Affairs, and Operations. Your responsibilities will encompass everything from developing quality assurance strategies to overseeing the compliance of products throughout their lifecycle. Here, you will have the opportunity to influence significant changes, spearheading projects that ensure the seamless transfer of products into the marketplace. With a focus on building relationships and open communication, you'll guide teams to navigate the complexities of regulatory environments while ensuring that AbbVie’s products meet and exceed quality expectations. If you have a robust background in quality assurance operations, a passion for leadership, and are ready to make a difference in healthcare, we encourage you to apply and help us continue to make a remarkable impact on people’s lives.

Frequently Asked Questions (FAQs) for Associate Director, Product Quality Role at AbbVie
What are the key responsibilities of the Associate Director, Product Quality at AbbVie?

The Associate Director, Product Quality at AbbVie will lead a team of quality professionals managing product transfer activities. Responsibilities include ensuring timely quality deliverables, developing Global Product Quality Assurance strategies, acting as a primary quality liaison with external manufacturers, and making key decisions regarding product quality and compliance. Additionally, this role involves establishing relationships with stakeholders and preparing quality metrics for senior management review.

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What qualifications are required for the Associate Director, Product Quality role at AbbVie?

Candidates for the Associate Director, Product Quality position at AbbVie typically require a bachelor’s degree in a relevant life science field, with a graduate degree preferred. A minimum of 10 years of experience in Quality Assurance Operations Management or regulatory settings in a pharmaceutical context is essential, alongside direct plant experience. Familiarity with various pharmaceutical technologies and strong analytical and problem-solving skills are also crucial.

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How does the Associate Director, Product Quality contribute to AbbVie's mission?

The Associate Director, Product Quality plays a crucial role in AbbVie’s mission by ensuring that all products meet rigorous quality standards. This position directly impacts the company's ability to deliver safe and effective medicines to patients, aligning quality assurance practices with innovative advancements in healthcare. By overseeing compliance with local and global regulations, this role helps maintain AbbVie’s reputation for quality and safety.

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What kind of team environment can the Associate Director, Product Quality expect at AbbVie?

At AbbVie, the Associate Director, Product Quality can expect to work in a collaborative and dynamic team environment. The role includes leading a diverse team of quality professionals while also working closely with cross-functional teams in R&D, commercial operations, and regulatory affairs. AbbVie fosters a culture of open communication and continuous improvement, ensuring that team members are supported in their initiatives and career development.

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What are the potential career progression opportunities for the Associate Director, Product Quality at AbbVie?

There are numerous career progression opportunities available for the Associate Director, Product Quality at AbbVie. Employees in this role can advance to higher leadership positions within Quality Assurance or other operational areas of the organization. Moreover, the skills and expertise gained here prepare candidates for roles that influence strategic decisions across the company, contributing to the overall success of AbbVie’s mission.

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Common Interview Questions for Associate Director, Product Quality
Can you describe your experience with regulatory compliance in a pharmaceutical setting?

In answering this question, focus on specific examples from your past roles where you ensured compliance with local and international regulations. Discuss your familiarity with regulatory agencies and how you effectively managed inspections and audits to uphold quality standards.

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How do you approach building relationships with third-party manufacturers?

When addressing this question, emphasize your communication skills and strategies you've used to establish trust and collaboration. Detail your experience in negotiating quality expectations and resolving conflicts to maintain product integrity.

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What strategies do you implement to lead a quality team effectively?

Showcase your leadership style and mention methods you employ to motivate your team, such as setting clear goals, regular feedback, and fostering a culture of continuous learning and compliance. Include examples where your leadership led to successful quality projects.

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Describe a challenging quality issue you faced and how you resolved it.

Provide a detailed account of a specific issue, explaining the context, the challenges it posed, and the steps you took to resolve it. This demonstrates your problem-solving skills and your ability to handle high-pressure situations in quality assurance.

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How do you stay current with industry trends in quality assurance?

Discuss the resources you use to keep up-to-date with changes in regulatory requirements and quality assurance best practices, including attending industry conferences, participating in professional organizations, and continuous education.

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What role do metrics play in your quality assurance strategy?

Explain how you use metrics to assess quality performance and compliance. Give examples of specific metrics you’ve tracked and how you’ve utilized them to drive improvements and achieve business objectives.

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Can you provide an example of how you’ve contributed to a new product launch?

Share your experience in supporting a new product introduction, focusing on the quality aspects. Detail your involvement in ensuring compliance and addressing any challenges that arose during the launch process.

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How do you manage multiple projects with conflicting deadlines?

Talk about your time management and prioritization skills. Share a situation where you successfully balanced competing priorities without compromising quality, emphasizing your organizational methods.

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Describe your experience with quality audits and inspections.

Detail your involvement in preparing for and managing audits, including how you addressed findings and implemented corrective actions to enhance compliance and quality within the organization.

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Why do you want to work for AbbVie as the Associate Director, Product Quality?

Express your admiration for AbbVie’s mission and values, mentioning how your experiences and passion align with their commitment to improving healthcare. Highlight your eagerness to contribute to a forward-thinking company that values quality in its innovative product lines.

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AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: i...

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DATE POSTED
April 23, 2025

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