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Director of Creative Communications - job 2 of 4

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on XFacebookInstagramYouTubeLinkedIn and Tik Tok.

Job Description

The Director of Creative Communications is a trusted leader in the agency and beyond, responsible for the growth of business and people across all brands, internal partners and initiatives Recognized as a champion of ideas who works at the intersection of strategy, creativity and innovation. Reports to and works closely with the Head of Creative, agency leadership and Marketing brand teams to continuously exceed expectations by delivering work that informs, connects and inspires. Fosters a culture of collaboration and inclusivity on their team and the broader agency. Lives AbbVie’s Ways of Working and the A3 mission.

This is a hybrid position and requires the ability to commute to our Mettawa, IL office at least 3 days per week.

RESPONSIBILITIES:

Creative/Hands-on Work (30%)

  • Oversees entire agency business portfolio, manages capability or business leads.
  • Remains hands on and directly manage or execute on specific brands or initiatives
  • Actively participates in client meetings; co-leads strategy sessions with Account
  • Shares responsibility with Account for shaping strategy and positioning
  • Leads creative presentations with agency partners
  • Leads (and wins) new business opportunities
  • Creates stimuli for market research and attends market research as appropriate
  • Understands that advertising is a service industry that sometimes requires extra time and effort to meet client commitments

Management (35%)

  • Leads all content team functions: Medical Writing/Consumer Writing/Quality -Assurance
  • Works with reports to elevate and streamline agency processes, particularly agility, innovation and transparency
  • Troubleshoots personnel issues; identifies solutions for challenging deadlines and budgets
  • Leads award-worthy creative execution with constructive feedback and clear direction
  • Manages staff to ensure utilization while identifying and supporting growth.
  • Provides written and face-to-face feedback for annual performance reviews, as well as ongoing feedback throughout the year
  • Identifies and interviews prospective creative candidates

Leadership (35%)

  • Partners with agency leadership to elevate agency performance and individual skill sets
  • Sets and drives a vision for the content team
  • Promotes learning and innovation by implementing new technologies (AI, etc.)
  • Fosters collaborative and productive relationships between content teams and other agency functions
  • Rallies the team with their leadership presence, and comfortable with ambiguity
  • Leads by example and contributes to the greater good of the agency
  • Fosters strong senior client relationships across AbbVie businesses
  • Works with agency partners to grow business with existing clients and acquire new clients
  • Proactively addresses performance, workflow, and quality issues
  • Effortlessly absorbs entire brand situations to deliver meaningful insights that influence strategy

 

Qualifications

  • 15+ years’ advertising agency experience [pharmaceutical or digital/cpg/general agency] required
  • BA degree/ MA/MS (Advertising, Communications, Journalism, or English preferred. Pharm D/ science background a plus)
  • A proven track record of creative ability and judgment; highly successful client contact experience; an excellent presenter, collaborator, manager, and mentor; exceptional marketing and strategic abilities; and award-winning copywriting skills in all media
  • A strong understanding of science and healthcare preferred but not required;
  • Proficiency in digital communications, digital strategy, Generative AI tools

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​

  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

  • This job is eligible to participate in our short-term incentive programs. ​

  • This job is eligible to participate in our long-term incentive programs​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. 

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

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Average salary estimate

$175000 / YEARLY (est.)
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$200000K

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What You Should Know About Director of Creative Communications, AbbVie

Join AbbVie as the Director of Creative Communications and be a vital part of a team making a real difference in healthcare! Located in scenic Mettawa, IL, you'll be more than just a title; you’ll be a trusted leader who nurtures creativity and communication across a variety of brands, driving business growth as you go. This role allows you to merge strategy with artistry, working closely with agency leadership and marketing teams to create inspiring and impactful work that uplifts and informs audiences. With a hands-on approach, you’ll oversee the entire agency portfolio, actively engage in client strategy sessions, and guide your team to excellence. Your responsibility spans management of content functions and fostering a culture of collaboration and inclusivity. We want you to be innovative, steering AbbVie’s messaging into new territories, all while embodying our commitment to integrity and community service. Plus, enjoy the flexibility of a hybrid work environment, allowing you to connect with the team in our Mettawa office at least three days a week. This is not just another job—it’s an opportunity to shape the future of healthcare communications.

Frequently Asked Questions (FAQs) for Director of Creative Communications Role at AbbVie
What are the responsibilities of a Director of Creative Communications at AbbVie?

The Director of Creative Communications at AbbVie is responsible for overseeing the entire agency business portfolio, managing creative initiatives, leading client strategy sessions, and fostering a culture of collaboration. They also guide their team in delivering creative presentations and winning new business opportunities while managing personnel issues and nurturing talent within the organization.

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What qualifications are needed for the Director of Creative Communications position at AbbVie?

To thrive as a Director of Creative Communications at AbbVie, candidates should have over 15 years of advertising agency experience, preferably in pharmaceutical or digital environments, along with a relevant degree in fields like Advertising, Communications, or Journalism. A strong creative track record, successful client relationships, and expertise in digital strategies, including generative AI tools, are also essential.

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How does the Director of Creative Communications contribute to AbbVie's mission?

In their role at AbbVie, the Director of Creative Communications supports the company’s mission by delivering innovative communications that connect with audiences. Their work not only involves strategizing impactful marketing initiatives but also nurturing relationships with external and internal partners to enhance the visibility of AbbVie’s vital healthcare solutions.

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What is the work environment like for the Director of Creative Communications role at AbbVie?

The work environment for the Director of Creative Communications at AbbVie is collaborative and dynamic. It promotes inclusivity and innovation, allowing leaders to work closely with various teams. The position is hybrid, encouraging employees to work in the Mettawa office at least three days a week, fostering personal connections and teamwork.

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What opportunities for professional growth exist for the Director of Creative Communications at AbbVie?

As the Director of Creative Communications at AbbVie, there are numerous opportunities for professional growth. The role involves leading a talented team, mentoring staff, and actively participating in strategic agency functions. Additionally, you'll have the chance to implement new technologies and creative strategies, expanding your skills and contributing to your career advancement.

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Common Interview Questions for Director of Creative Communications
What inspired you to apply for the Director of Creative Communications position at AbbVie?

When answering this question, reflect on AbbVie’s mission and how it resonates with your professional values. Discuss your passion for healthcare communications and how your background aligns with the company's goals.

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Can you describe your leadership style as a Director of Creative Communications?

Your answer should highlight how you foster a collaborative and inclusive environment. Share examples of how you've successfully motivated teams and handled challenges, emphasizing your commitment to professional growth and creative innovation.

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How do you ensure creativity in your communications strategies?

Talk about your approach to blending data-driven insights with creative concepts. Explain how you encourage brainstorming sessions and feedback loops among team members to cultivate inventive ideas that connect with audiences.

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What strategies do you utilize to build strong client relationships?

Focus on your communication and interpersonal skills. Discuss methods you use to understand client needs and how you adapt strategies to meet those needs effectively while maintaining trust and transparency.

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How do you approach managing multiple projects simultaneously?

Discuss your time management techniques, such as prioritizing tasks and setting realistic timelines. Highlight any tools or methodologies you employ to keep projects organized and on track, ensuring all team members are aligned.

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What role does innovation play in your work as a Director of Creative Communications?

Detail your commitment to staying current with industry trends and technologies. Share how you incorporate innovative practices, such as leveraging digital tools and generative AI, to enhance communication strategies creatively.

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How do you handle constructive criticism regarding creative work?

Demonstrate your openness to feedback by explaining how you process critiques to improve work outcomes. Present examples of how you’ve turned feedback into actionable changes that benefited your projects.

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What metrics do you use to measure the success of creative communications?

Illustrate your familiarity with key performance indicators tailored to creative communications, such as engagement rates, conversion metrics, and overall brand impact. Discuss how you analyze these metrics to refine future strategies.

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Can you provide an example of a successful project you led as a Creative Director?

Offer a specific project example that showcases your leadership, creativity, and ability to meet client objectives. Discuss the challenges faced, the innovative solutions implemented, and the positive outcomes that followed.

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How do you stay current with trends in creative communications and advertising?

Share your dedication to continuous learning by mentioning resources you utilize, such as industry publications, networking events, and webinars that help you keep abreast of the latest trends and developments.

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AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: i...

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Full-time, hybrid
DATE POSTED
April 23, 2025

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