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Manager, National Corporate Training

Job Description

The National Training Manager (NTM), located in our Irvine, CA corporate office, supports the franchise for an assigned Botox Therapeutic indication. The NTM is responsible for the design and delivery of training solutions to the sales organization, managed markets team, marketing team, MSLs, and DMs. The NTM is instrumental in ensuring that brand strategy, clinical and anatomical expertise, and selling skills are represented in the training curriculum and participates in the design of the overall learning journey of the account specialists and district managers in this division. The DMs and Account Specialists in this division are directly responsible for training HCPs on the proper delivery of the product by intramuscular injection into the patient. The NTM is accountable to quickly build relationships with key stakeholders and manage stakeholders at various levels of leadership. The role requires a high level of innovation, collaboration, strategy alignment/execution, and application of training and adult learning fundamentals to enhance the overall performance of participants.

This is a hybrid position which requires travel to the corporate Irvine office an average of twice per month for live meetings and training sessions with a commitment to travel domestically 50% of the time.

Responsibilities:

  • Design, develop, and deliver compliant, experiential, and didactic learning solutions which inspire confidence, increase effectiveness, and increase the credibility of the participants in alignment with the brand team strategic imperatives.
  • Collaborate with brand marketers, and agency partners to develop/update/maintain learning solutions and related materials while building trust through regular interactions and proven working partnerships.
  • Navigate the Medical/Legal Review process for created training materials. This process includes managing training timelines, timely submission and project approval.
  • Implement and facilitate the use of training solutions to senior leadership, sales leadership, and the national sales team using multimedia and live presentation skills at various sales training programs, meetings, and events as required by the annual training plan. Administer annual cadaver lab training experiences for all clinical division personnel including but not limited to sales organization, managed markets team, marketing team, MSLs, and DMs
  • Display expert-level knowledge, demonstration and ability to coach/assess the assigned indication anatomy, procedure, and injection trainings, along with each component of the established sales model.
  • Provide candid and specific feedback to training participants resulting in their awareness of strengths and opportunities for improvement. Communicate gaps to district managers as needed for improved performance.
  • Manage contracts, statements of work, and purchase orders with external consultants and vendors in partnership with the Associate Director of Training, to maintain established budgetary guidelines.
  • Lead, assist, or participate in various assigned divisional and intra-divisional projects and career/professional development opportunities as identified by the division senior leadership team and/or the Associate Director or Director of Training.
  • Execute field co-travels with Account Specialists to provide individual coaching while also identifying salesforce/customer feedback and needs which can be addressed and implemented in future training plans.
  • Develop Field Sales Trainers by providing a meaningful role in training classes and one-on-one performance coaching based on their interactions in the training setting.

 

Qualifications

  • Bachelor’s degree or higher is required
  • Minimum of 5 years pharmaceutical, medical device/equipment, industry-related sales OR corporate training experience is required
  • Minimum of 2 years successful consultative sales experience with high reimbursement components is preferred
  • Experience selling in the Botox Therapeutic franchise highly preferred.
  • Experience selling Buy & Bill, Specialty Pharmacy, Medicare Part B, and Medicare Part D products is preferred
  • Experience selling within any of the following specialty areas is preferred: neurology, physical medicine & rehabilitation, pain medicine, or urology and OB/GYN
  • Experience with successful project development, management, execution, and multitasking is required
  • Experience in delivering impactful group presentations is required
  • Experience selling within academic medical centers and/or government hospital accounts, including work with residents, fellows, and/or pharmacy managers is preferred

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​

  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

  • This job is eligible to participate in our short-term incentive programs. ​

  • This job is eligible to participate in our long-term incentive programs​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. 

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion.  It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html 

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

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$80000K
$120000K

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What You Should Know About Manager, National Corporate Training, AbbVie

Are you ready to take your career to the next level with AbbVie as the National Corporate Training Manager in Irvine, CA? This pivotal role is all about creating engaging and effective training solutions for our sales teams and other departments. As the National Training Manager, you'll design and deliver innovative learning experiences that not only inspire confidence but also enhance the selling skills of our Account Specialists and District Managers. You'll be at the heart of our efforts to ensure that the brand strategy aligns with clinical and anatomical expertise, which is critical for training healthcare professionals on the intramuscular delivery of our Botox Therapeutics. You'll collaborate with various stakeholders, navigate the Medical/Legal Review process, and use your presentation skills to engage audiences at sales training events. Plus, in a hybrid work setting, you'll travel about 50% of the time, making connections that matter while keeping the training journey fresh and impactful. If you have a strong background in pharmaceutical, medical device sales, or training, combined with a knack for building relationships and facilitating learning, we want to hear from you. Join us, and let’s innovate the future of training at AbbVie together!

Frequently Asked Questions (FAQs) for Manager, National Corporate Training Role at AbbVie
What are the main responsibilities of the National Corporate Training Manager at AbbVie?

The National Corporate Training Manager at AbbVie is responsible for designing, developing, and delivering innovative training solutions for the sales organization and other teams. This includes ensuring compliance with regulations, managing stakeholder relationships, and delivering training through engaging presentations. The role also involves collaborating with brand marketers, facilitating annual cadaver lab trainings, and providing feedback to enhance performance.

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What qualifications do you need to apply for the National Corporate Training Manager position at AbbVie?

To apply for the National Corporate Training Manager position at AbbVie, candidates should possess at least a Bachelor's degree and a minimum of five years of experience in pharmaceutical sales, medical device sales, or corporate training. Moreover, having consultative sales experience, particularly within the Botox Therapeutic franchise, and experience with specialty drugs are highly preferred. Strong presentation and project management skills are also essential for success.

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How much travel is required for the National Corporate Training Manager at AbbVie?

The National Corporate Training Manager at AbbVie is expected to travel about 50% of the time. This includes regular visits to the corporate office in Irvine, CA, for meetings and training sessions, as well as field co-travels with Account Specialists to enhance training through real-world coaching and feedback.

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What skills are essential for the National Corporate Training Manager at AbbVie?

Key skills for the National Corporate Training Manager at AbbVie include a strong understanding of adult learning principles, excellent communication and presentation abilities, and the capability to build and maintain relationships with various stakeholders. The manager should also exhibit strategic thinking, innovation in training design, and the capacity to provide candid feedback that leads to improved performance.

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What makes AbbVie a great company to work for as a National Corporate Training Manager?

AbbVie is dedicated to innovation, integrity, and transformative healthcare. Employees enjoy a comprehensive benefits package, including paid time off and participation in both short-term and long-term incentive programs. The company fosters a culture of diversity and inclusion, creating an encouraging workplace where your contributions are valued. As a National Corporate Training Manager, you'll be at the forefront of exciting developments in training and medicine.

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Common Interview Questions for Manager, National Corporate Training
Can you describe your training development process as a National Corporate Training Manager?

When answering this question, highlight your approach to designing training programs that meet both regulatory requirements and learner needs. Discuss how you assess the current training landscape, incorporate stakeholder feedback, and utilize various teaching modalities to ensure effectiveness and engagement.

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How do you measure the success of training programs?

Explain how you establish clear metrics and KPIs for each training initiative. Discuss the importance of gathering feedback from participants, analyzing performance data post-training, and making adjustments to improve future learning experiences.

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How do you handle difficult feedback when training employees?

In your response, emphasize your commitment to constructive feedback and personal development. Share strategies such as focusing on specific behaviors rather than personal traits, providing actionable advice, and fostering an environment where employees feel comfortable discussing their learning needs.

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What experience do you have with the Medical/Legal Review process?

Discuss your understanding of the Medical/Legal Review process, emphasizing your role in ensuring training materials meet compliance standards. Share any experiences where you successfully navigated this process to deliver timely and effective training resources.

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How do you adapt your training approach for different learning styles?

Talk about your knowledge of adult learning principles and how you incorporate varied instructional strategies to cater to visual, auditory, and kinesthetic learners. Provide examples of how you've adapted training sessions in the past to engage a diverse group of learners.

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What strategies do you use to collaborate with cross-functional teams?

Highlight your experience in working with sales, marketing, and medical affairs teams. Discuss the importance of open communication, regular check-ins, and building trust through successful project execution to enhance collaboration.

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Describe a successful training program you created in the past.

When recounting a successful training program, detail the objectives, strategies, and outcomes. Emphasize the impact the program had on participants and how it improved their job performance and confidence.

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How do you keep yourself updated on industry trends?

Discuss the various resources you rely on, such as professional journals, industry conferences, networking events, and continuous education opportunities to stay informed about the latest trends in medical training and pharmaceutical sales.

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How do you prioritize your training projects?

In your response, explain how you assess the urgency and importance of training needs, alignment with business goals, and stakeholder input to effectively prioritize multiple training projects and meet deadlines.

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What role does innovation play in your training development process?

Talk about the significance of innovation in creating engaging, effective training solutions. Share examples of how you've implemented new technologies, interactive activities, or novel methodologies to improve training outcomes.

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AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: i...

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March 11, 2025

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