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Specialty Representative, Eye Care -Western New York - job 1 of 2

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on XFacebookInstagramYouTubeLinkedIn and Tik Tok.

Job Description

This role is field-based, and candidates should live within a reasonable distance from the primary city. Talent will be hired at a level commensurate with experience.

  • Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. to meet or exceed on those objectives.
  • Create pre-call plan objectives and execute post-call evaluation to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action to close on every sales call.
  • Proactively and continuously aspire to serve customer needs, customer expectations and challenges to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers.
  • Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers to maximize access and sales opportunities.
  • Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution.
  • Differentiate AbbVie’s value proposition with health providers assigned and identify, develop, and maintain disease state experts and speakers/advocates to maximize brand performance.

Qualifications

  • Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required
  • Relevant and equivalent industry experience required in lieu of a bachelor’s degree is at least five (5) years of experience with three (3) or more years of experience within the pharmaceutical/health/science industry preferred and a high school diploma/GED required
  • Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert resource by all relevant stakeholders. Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities.
  • Proven track record of success in selling and solid presentation skills. Operates effectively in a matrix environment. Proactively identifies customer style / behavior and quickly adapts to all aspects of selling approach. Understands and leverages findings to develop sales strategies.
  • Offers innovative ideas and solutions to maximize business opportunities to address challenges. Provides impact with ideas for the larger organization and anticipates and responds to changes.
  • Influences others and is viewed as a credible and respected role model and resource among peers. Builds collaborative partnership with district colleagues and matrix team, etc.
  • Leads by example; Consistently displays positive behaviors and peer coaching through changing and challenging environments. Documented success in leadership and support role of increased responsibility at the district, region and/or organizational levels.
  • Preferred: Proven track record of success in sales performance within respective therapeutic areas. Commercial pharmaceutical industry experiences such as physician/account-based selling, training, managed health care or marketing preferred. English language proficiency verbally and in writing (for all non-English speaking countries).
  • Driving a personal auto or company car or truck, or a powered piece of material handling equipment.
  • Valid driver’s license and ability to meet safe driving requirements.
  • An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials.
  • These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources available to you to help answer questions you may have.

Key Stakeholders 

External: Specialty Physicians in Therapeutic brand area, pharmacists, nurses, others depending on brand plan.
Internal: In-field team members, Sales Management (i.e. DSM), Marketing Management, Training, Customer Excellence, & Brand Plan stakeholders.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​​

​​

  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​​

  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​​

  • This job is eligible to participate in our short-term incentive programs. ​​

​​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. ​

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion.  It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html 

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

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Average salary estimate

$75000 / YEARLY (est.)
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$60000K
$90000K

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What You Should Know About Specialty Representative, Eye Care -Western New York, AbbVie

Join AbbVie as a Specialty Representative in Eye Care in the vibrant city of Rochester, NY, where you'll be at the forefront of impacting healthcare with innovative solutions. Your primary responsibility will be to deliver exceptional sales performance while building strong relationships with specialty physicians and healthcare providers. You'll creatively develop and execute effective sales strategies to ensure that your brand meets its targets and objectives. This position requires you to conduct thorough pre-call planning and post-call evaluations, continuously refining your approach to meet customer needs and overcome objections. As you dive deep into the eye care market, you'll gather insights that fuel your communication with both your field team and management, guiding strategies that address ever-evolving customer expectations. Alongside your sales acumen, you'll also work to maintain and nurture partnerships with key stakeholders, ensuring AbbVie’s value proposition stands out. Continuous learning and adaptation are paramount, as you’ll be expected to stay informed about industry trends and challenges, always aiming for win-win agreements that benefit both AbbVie and its clients. If you have a background in health sciences or a related field, and previous experience in the pharmaceutical industry, your expertise will shine in this dynamic role. Come join AbbVie and be a part of a mission focused on transforming lives through meaningful health solutions.

Frequently Asked Questions (FAQs) for Specialty Representative, Eye Care -Western New York Role at AbbVie
What are the responsibilities of a Specialty Representative, Eye Care at AbbVie?

As a Specialty Representative, Eye Care at AbbVie, your main responsibilities include delivering sales performance against brand KPIs, executing pre-call plans, handling objections effectively, and building trusted relationships with healthcare providers. You'll need to continuously gather market intelligence and adjust strategies to meet evolving customer needs, ensuring AbbVie’s value proposition is clearly communicated and optimized.

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What qualifications are required for the Specialty Representative, Eye Care position at AbbVie?

The position of Specialty Representative, Eye Care at AbbVie requires a bachelor’s degree in a relevant field or a minimum of five years of relevant industry experience. Candidates should have strong knowledge of the pharmaceutical landscape, proven sales success, and be skilled in strategic thinking. Experience in the eye care therapeutic area is preferred.

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How can one excel as a Specialty Representative, Eye Care with AbbVie?

To excel as a Specialty Representative, Eye Care with AbbVie, it’s essential to develop deep knowledge of both the product and the competitive landscape. Showcasing strong communication skills, building solid relationships with clients, and effectively addressing their concerns will help you achieve and exceed sales targets. Continuous learning and flexibility in adapting sales strategies according to customer preferences are also crucial.

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What skills are important for a Specialty Representative, Eye Care at AbbVie?

Skills vital for a Specialty Representative, Eye Care at AbbVie include in-depth scientific knowledge, strong business acumen, effective presentation and negotiation capabilities, and the ability to work collaboratively within a matrix environment. Identifying customer behaviors and adapting your sales approach accordingly will significantly influence your success in this role.

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What is the work environment like for a Specialty Representative, Eye Care at AbbVie?

The work environment for a Specialty Representative, Eye Care at AbbVie is dynamic and field-based, focusing on building relationships within the healthcare community. You’ll collaborate closely with your internal team and external healthcare professionals while managing your schedule to maximize customer interactions and impact, providing a rewarding and stimulating workplace.

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Common Interview Questions for Specialty Representative, Eye Care -Western New York
Can you describe your sales strategy as a Specialty Representative?

When discussing your sales strategy, emphasize your approach to understanding customer needs through market research and active listening. Highlight how you adapt your tactics based on this feedback and showcase specific examples where your strategy led to exceeding sales targets.

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How would you handle a challenging objection from a physician?

Addressing objections involves active listening and empathy. Explain how you would acknowledge the physician's concerns, validate them, and then provide evidence-based information that could address those concerns while reinforcing the value of AbbVie’s offerings.

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What techniques do you use to build relationships with healthcare providers?

Discuss how you prioritize consistent communication and create tailored solutions to meet the unique needs of each healthcare provider, thereby developing trust over time. Mention your focus on follow-ups and being a reliable resource for providers.

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How do you stay informed about industry changes and competitor activities?

Explain how you dedicate time to reading industry publications, attending webinars, and networking with peers to stay up-to-date. Additionally, you can mention how you leverage insights from customer interactions to gain a deeper understanding of market dynamics.

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Describe a time you exceeded your sales targets.

Provide a specific instance where your strategic planning and execution led to success. Include quantifiable results and emphasize the skills you used, such as persistence, creativity, and adaptability in your approach.

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What is your approach to handling multiple priorities?

Illustrate your ability to prioritize tasks by discussing how you assess urgency versus importance, allocate resources effectively, and maintain an organized schedule that allows you to focus on high-impact activities.

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How do you ensure compliance while selling pharmaceutical products?

Communicate your understanding of regulations governing pharmaceutical sales and describe how you remain compliant by adhering to company policies, maintaining documentation, and ensuring transparency in all dealings with healthcare professionals.

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What role does teamwork play in your success?

Describe how you view teamwork as essential, emphasizing the importance of collaboration across departments to achieve unified sales goals and share valuable market insights that benefit the entire team.

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Can you discuss a time you received criticism and how you responded?

Illustrate your willingness to learn and adapt from feedback by sharing a specific instance. Highlight how you integrated that feedback into your practice to enhance performance and development.

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How do you assess the effectiveness of your sales strategies?

Discuss how you regularly review performance metrics and customer feedback to adjust your strategies accordingly. Emphasize the importance of continuous improvement and adaptability in the face of changing market conditions.

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AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: i...

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