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Specialty Representative, Neuroscience - Maine, ME - job 2 of 2

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on XFacebookInstagramYouTubeLinkedIn and Tik Tok.

Job Description

This role is field-based, and candidates should live within a reasonable distance from the primary city. Talent will be hired at a level commensurate with experience.

Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie’s business code of conduct, policies and all applicable laws and regulations.

  • Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. to meet or exceed on those objectives.
  • Create pre-call plan objectives and execute post-call evaluation to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action to close on every sales call.
  • Proactively and continuously aspire to serve customer needs, customer expectations and challenges to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers.
  • Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers to maximize access and sales opportunities.
  • Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution.
  • Differentiate AbbVie’s value proposition with health providers assigned and identify, develop, and maintain disease state experts and speakers/advocates to maximize brand performance.
  • Driving a personal auto or company car or truck, or a powered piece of material handling equipment

Qualifications

  • Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required
  • Relevant and equivalent industry experience required in lieu of a bachelor’s degree is at least five (5) years of experience with three (3) or more years of experience within the pharmaceutical/health/science industry preferred and a high school diploma/GED required
  • Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert resource by all relevant stakeholders. Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities.
  • Proactively identifies customer style / behavior and quickly adapts to all aspects of selling approach. Understands and leverages findings to develop sales strategies. Offers innovative ideas and solutions to maximize business opportunities to address challenges.
  • Provides impact with ideas for the larger organization and anticipates and responds to changes. Operates effectively in a matrix environment.
  • Influences others and is viewed as a credible and respected role model and resource among peers. Builds collaborative partnership with district colleagues and matrix team, etc.
  • Leads by example; Consistently displays positive behaviors and peer coaching through changing and challenging environments. Documented success in leadership and support role of increased responsibility at the district, region and/or organizational levels.
  • Preferred: Proven track record of success in sales performance within respective therapeutic areas. Commercial pharmaceutical industry experiences such as physician/account-based selling, training, managed health care or marketing preferred. English language proficiency verbally and in writing (for all non-English speaking countries).
  • An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials
  • These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources available to you to help answer questions you may have.
  • Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements.

Key Stakeholders 

External: Specialty Physicians in Therapeutic brand area, pharmacists, nurses, others depending on brand plan.
Internal: In-field team members, Sales Management (i.e. DSM), Marketing Management, Training, Customer Excellence, & Brand Plan stakeholders.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​​

  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​​

  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​​

  • This job is eligible to participate in our short-term incentive programs. ​​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. 

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

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Average salary estimate

$100000 / YEARLY (est.)
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$80000K
$120000K

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What You Should Know About Specialty Representative, Neuroscience - Maine, ME, AbbVie

Join AbbVie as a Specialty Representative for Neuroscience in beautiful Portland, ME! In this dynamic role, you'll be at the forefront of our mission to deliver innovative solutions that tackle serious health challenges. Your main goal will be to execute our brand strategies while building and nurturing strong relationships with healthcare professionals. You’ll be responsible for meeting sales performance targets and creating effective call plans that adapt to the diverse needs of your customers. If you have a knack for understanding customer behaviors and enjoy a collaborative team environment, this role is built for you. Your duties will involve conducting insightful pre-call planning, managing customer relationships, and leveraging market intelligence to enhance our brand strategy. You’ll also differentiate AbbVie’s offerings from competitors while ensuring you comply with all business conduct policies and regulations. With responsibilities ranging from assessing market landscapes to developing long-term sales performance, this role is both challenging and rewarding. An ideal candidate will hold a bachelor’s degree or relevant industry experience, with extensive knowledge of the neuroscience market being a major plus. Bring your passion for science and sales to AbbVie, where we are committed to transforming lives one patient at a time.

Frequently Asked Questions (FAQs) for Specialty Representative, Neuroscience - Maine, ME Role at AbbVie
What are the responsibilities of a Specialty Representative in Neuroscience at AbbVie?

As a Specialty Representative at AbbVie, you will be responsible for executing brand strategies, managing your sales territory effectively, and building strong relationships with healthcare providers. Your day-to-day tasks will include creating call plans, handling objections, and continuously improving your sales performance through effective post-call evaluations. You’ll aim to achieve brand KPIs and financial targets while placing the patient's needs at the forefront of your efforts.

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What qualifications are needed for the Specialty Representative role at AbbVie?

To succeed as a Specialty Representative in Neuroscience at AbbVie, candidates typically require a bachelor’s degree in health sciences, pharmacy, or a related field. Alternatively, significant industry experience—at least five years, with three years in pharmaceuticals—can substitute for formal education. Strong business acumen, scientific knowledge, and a proven record of success in sales are also crucial.

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How is customer relationship management handled by a Specialty Representative at AbbVie?

Customer relationship management is a core duty of the Specialty Representative role at AbbVie. By understanding customer needs and expectations, you’ll work to build trust and develop win-win agreements. This involves actively engaging with healthcare professionals, managing expectations, and resolving any challenges they encounter to create long-lasting relationships that enhance sales opportunities.

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What type of training and onboarding should a new Specialty Representative expect at AbbVie?

AbbVie provides a comprehensive training program for new Specialty Representatives. This includes in-depth training on the company's products, sales strategies, market dynamics, and customer engagement. You can expect to learn from experienced mentors and be supported with the latest resources to ensure you are well-equipped to meet your performance metrics and thrive in your new role.

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What is AbbVie’s approach to performance management for Specialty Representatives?

AbbVie emphasizes a proactive performance management approach for its Specialty Representatives. This includes setting clear objectives and KPIs, regular performance evaluations, and providing continuous feedback to help you improve your skills and outcomes. The focus is on fostering a supportive environment where achievements are celebrated and challenges are collaboratively addressed.

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Common Interview Questions for Specialty Representative, Neuroscience - Maine, ME
Can you describe a time you successfully handled an objection from a healthcare provider?

When answering this question, structure your response using the STAR method. Explain the Situation, the Task you had, the Action you took to address the objection, and the Result of that interaction. This shows your problem-solving skills and ability to navigate difficult conversations, which are essential for a Specialty Representative at AbbVie.

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How do you prioritize your daily tasks as a Specialty Representative?

Employ techniques like time blocking or creating a priority matrix to effectively showcase your organizational skills. Emphasize how you assess the importance of tasks based on sales goals, customer impact, and deadlines, ensuring that you focus on actions that drive results in your territory.

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What strategies do you use to build and maintain long-term relationships with clients?

Discuss the importance of consistent communication, follow-ups, and personalized outreach. Highlight specific tactics, such as understanding clients' needs, providing value through insights, and leveraging data to make informed decisions. Showing your commitment to long-term engagement resonates well with the role's expectations.

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How do you stay informed about developments in the neuroscience field?

Articulate your commitment to continuous learning. Mention resources you utilize, such as subscribing to medical journals, attending relevant conferences, and participating in online courses. This demonstrates your proactive nature and dedication to being a knowledgeable representative in the neuroscience domain.

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What role does teamwork play in your success as a Specialty Representative?

Share examples of past collaborations with colleagues in sales or marketing teams. Explain how teamwork enhances the ability to share insights, develop strategies, and maximize sales potential in the territory. Highlighting your team-oriented mindset indicates your capability to work well within AbbVie’s structure.

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How do you manage a diverse client portfolio and varying customer needs?

Illustrate your approach by emphasizing segmentation strategies to categorize clients based on their needs. Show how you tailor solutions and manage interactions that align with the different expectations of varied healthcare professionals while still meeting overall sales objectives.

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Describe a major challenge you faced in sales and how you overcame it.

Elaborate on a specific challenge, detailing the steps you took to identify the root cause, gather insights, and develop a solution. This showcases your critical thinking skills and resilience—qualities that AbbVie values in their Specialty Representatives.

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What motivates you as a Specialty Representative?

Share intrinsic motivators like a passion for improving patient outcomes, desire for personal growth, or achieving sales goals. Relating it back to AbbVie’s mission can resonate well and show alignment with the company's values and goals.

Join Rise to see the full answer
How would you approach a physician resistant to changing their prescribed treatment?

Discuss your approach to understanding the physician's perspective and concerns. Highlight the importance of data-driven discussions, respectful dialogue, and empathy—demonstrating that addressing their concerns can lead to more productive conversations in the future.

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What is your experience with using sales technology and CRM tools?

Detail any specific software you have used in past roles, explaining how you leveraged technology to track customer interactions, analyze sales data, and enhance client engagement. This illustrates your technical proficiency, which is essential for a Specialty Representative role at AbbVie.

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Diversity of Opinions
Work/Life Harmony
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Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
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AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: i...

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DATE POSTED
April 22, 2025

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