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Specialty Representative, Psychiatry - Wilmington, NC - job 1 of 2

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on XFacebookInstagramYouTubeLinkedIn and Tik Tok.

Job Description

This role is field-based and candidates should live within a reasonable distance from the primary city. Talent will be hired at a level commensurate with experience.

Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie’s business code of conduct, policies and all applicable laws and regulations.

Responsibilities

  • Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. to meet or exceed on those objectives.
  • Create pre-call plan objectives and execute post-call evaluation to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action to close on every sales call.
  • Proactively and continuously aspire to serve customer needs, customer expectations and challenges to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers
  • Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers to maximize access and sales opportunities.
  • Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution.
  • Differentiate AbbVie’s value proposition with health providers assigned and identify, develop, and maintain disease state experts and speakers/advocates to maximize brand performance

Qualifications

  • Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required
  • Relevant and equivalent industry experience required in lieu of a bachelor’s degree is at least five (5) years of experience with three (3) or more years of experience within the pharmaceutical/health/science industry preferred and a high school diploma/GED required
  • Proven track record of leadership success and solid presentation skills. Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities.
  • Proactively identifies customer style / behavior and adapts quickly all aspects of selling approach. Operates effectively in a matrix environment.
  • Preferred: Proven track record of success in sales performance within respective therapeutic areas.
  • Preferred: Commercial pharmaceutical industry experiences such as physician/account based selling, training, managed health care or marketing preferred.
  • Preferred: Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert resource by all relevant stakeholders
  • Preferred: English language proficiency verbally and in writing (for all non-English speaking countries).
  • An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials.
  • These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources available to you to help answer questions you may have.
  • Driving a personal auto or company car or truck, or a powered piece of material handling equipment
  • Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements

Key Stakeholders 

External: Specialty Physicians in Therapeutic brand area, pharmacists, nurses, others depending on brand plan.
Internal: In-field team members, Sales Management (i.e. DSM), Marketing Management, Training, Customer Excellence, & Brand Plan stakeholders.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​​

  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​​

  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​​

  • This job is eligible to participate in our short-term incentive programs. ​​

​​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. ​

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion.  It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html 

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

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Average salary estimate

$85000 / YEARLY (est.)
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$70000K
$100000K

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What You Should Know About Specialty Representative, Psychiatry - Wilmington, NC, AbbVie

Join AbbVie as a Specialty Representative, Psychiatry in beautiful Wilmington, NC! In this role, you'll take the helm in executing our brand strategy, delivering impressive sales performance, and managing a defined territory to create impactful customer relationships. Your mission? To meet and exceed sales targets while keeping patients at the center of everything you do. Collaborate with healthcare providers, build trusted partnerships, and navigate the fast-paced world of pharmaceutical sales. You'll create pre-call plans, handle objections gracefully, and constantly adapt your strategies to meet diverse customer needs. With potential travel involved, your expertise in the medical landscape will shine as you gather market intelligence and share insights with both internal teams and partners. You'll thrive in our collaborative environment, bringing your strategic thinking and strong communication skills to drive AbbVie’s success. If you’re ready to play a vital part in health innovations and contribute to a mission that improves lives, come aboard! We can’t wait to see the difference you’ll make at AbbVie, where we champion diversity, creativity, and excellence.

Frequently Asked Questions (FAQs) for Specialty Representative, Psychiatry - Wilmington, NC Role at AbbVie
What are the main responsibilities of the Specialty Representative, Psychiatry at AbbVie?

As a Specialty Representative for AbbVie, your primary responsibilities include executing brand strategy, managing your assigned territory, achieving sales targets, and building strong customer relationships. You'll need to proactively address customer needs, develop call plans, and provide insights to both your team and leadership to adapt to market changes.

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What qualifications are required for the Specialty Representative, Psychiatry position at AbbVie?

To qualify for the Specialty Representative position at AbbVie, candidates should ideally hold a Bachelor’s degree in health, sciences, pharmacy, or a related business field. Alternatively, relevant industry experience of at least five years is acceptable, with three years in the pharmaceutical or health industry being preferred. Strong sales performance, leadership skills, and strategic thinking are essential for success in this role.

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How does AbbVie ensure the success of its Specialty Representatives in Psychiatry?

AbbVie supports the success of its Specialty Representatives through comprehensive training, market intelligence sharing, and ongoing collaboration with cross-functional teams. Your ability to effectively manage relationships with specialty physicians and keep abreast of industry trends will also play a key role in driving your success.

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What tools and resources do Specialty Representatives at AbbVie utilize?

Specialty Representatives at AbbVie are equipped with a variety of business tools and resources to enhance their effectiveness. This includes access to sales performance metrics, customer relationship management software, and scientific training to ensure you remain an expert in your field, which helps you better serve healthcare providers.

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What is AbbVie's culture like for Specialty Representatives?

AbbVie fosters a culture of collaboration, diversity, and innovation for its Specialty Representatives. Employees are encouraged to bring their unique perspectives to the table, allowing for a dynamic work environment. You will be part of a team that values integrity and strives to positively impact patient care.

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Common Interview Questions for Specialty Representative, Psychiatry - Wilmington, NC
What strategies do you use to build relationships with healthcare providers?

Building relationships with healthcare providers involves active listening, understanding their needs, and consistently delivering value. Discuss how you aim to foster trust and credibility, as well as how your approach adapts to different provider styles.

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Can you share an example of how you've successfully met a sales target in the past?

Prepare to speak about a specific situation where you set goals, executed a strategic plan, and achieved or surpassed your targets. Highlight any challenges you faced and how you overcame them to demonstrate your problem-solving skills.

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How do you handle objections from clients during sales calls?

When handling objections, it’s important to listen carefully, empathize with the client's concerns, and provide clear, logical responses. Share an example from your experience where you successfully addressed objections, emphasizing what you learned from the situation.

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What motivates you to work in the pharmaceutical industry?

Express your passion for impacting patient care and the healthcare industry through innovative solutions. Share any personal experiences that have inspired you to pursue a career in this field.

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Describe a time when you had to adapt your sales approach based on customer behavior.

Adaptability is key in sales. Provide an example that illustrates your ability to read a customer's cues and adjust your approach for better engagement and success.

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What does effective territory management look like to you?

Effective territory management includes thorough planning, understanding customer demographics, and strategically prioritizing outreach. Describe how you’ve successfully managed a territory to maximize access and sales opportunities.

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How do you stay informed about trends in the pharmaceutical industry?

Discuss the resources you use to keep up with industry trends, such as attending conferences, reading medical journals, or participating in professional networks. This shows your commitment to continuous learning.

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What leadership qualities do you believe are essential for a Specialty Representative?

Highlight the importance of effective communication, accountability, and the ability to inspire and motivate others. Provide examples of how you've demonstrated these qualities in past roles.

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How would you differentiate AbbVie’s value proposition from competitors?

Talk about your understanding of AbbVie’s unique strengths, focusing on innovation, patient-centric solutions, and exemplary customer service. Be ready to support your claims with examples.

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Why do you want to work for AbbVie as a Specialty Representative?

Share your admiration for AbbVie’s mission and values, emphasizing how they align with your own career goals. Discuss what excites you about this particular role and the impact you wish to make.

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AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: i...

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DATE POSTED
March 13, 2025

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