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Sr. Business Development Manager

This position works to develop new and potential accounts within a defined territory for ABM which includes Technical Solutions (specifically, mechanical/HVAC solutions). This position works with prospective clients to explore the strengths and weaknesses of their current service program and works with a team of operators to develop and implement an effective sales strategy for either an individual or a bundled solution. This position owns the strategic selling process and communicates value to resolve the client’s issues and is responsible for the orchestration of the sales process, including the implementation and transition process for new business.

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit  ABM Employee Benefits | Staff & Management

Essential Functions:

  • Seek out new business opportunities by conducting cold call activities to perspective customers, calling on current customers, and networking to secure first appointments at with existing building owners at the decision maker level.
  • Identify, plan, and execute growth strategies and tactics for existing clients.
  • Partner with businesses to help coauthor unique and outside-the-box solutions.
  • Develop risk-mitigation strategies assist customers in budgeting for future projects by eliminating costly emergency service calls.
  • Develop and present pricing options for service and planned maintenance agreements and assist the partners in budgeting for future.
  • Benchmark partner facilities to target inefficiencies to see where they stack up against other businesses in their industry and area.
  • Develop and maintain strong business partnerships with the purpose of gaining the client’s trust, meeting their objectives, and delivering value added solutions.
  • Build financial and life cycle analyses with our tools, to quantify value from the customer’s perspective
  • Generate and deliver impactful proposals with professional executive level presentations that lead to signed contracts.
  • Participate in sales and industry training and converting that training to sales results.
  • Coordinate and cooperate with other member of the operations and sales team in the branch location to ensure the customer needs are achieved.
  • Track all sales activities in Salesforce.com.
  • Special projects and other duties as assigned.

Minimum Requirements:

Education:

  • Bachelor’s degree or equivalent experience.

Experience:

  • 5+ years of experience, preferably including facilities services or other business solution or service sales direct to end-users.

Other:

  • Ability to communicate and present effectively to groups and all levels including executive.
  • Leadership of customer engagements along with the desire, ability, and skills to manage the entire sales cycle.
  • Proven ability to build relationships with existing clients to maintain present sales and to facilitate add-on business and services.
  • Ability to collaborate with other individuals, departments, and teams.
  • Strong ability to write compelling, detailed sales proposals.
  • Must be well organized and able to handle multiple proposals and processes simultaneously.
  • Motivated to grow professionally, personally, and financially.
  • Proficiency in Microsoft Office Suite, Salesforce.com (or similar CRM).

#300

About Us


ABM (NYSE: ABM) is one of the world’s largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM’s comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries – from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information, visit


ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.


ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.


ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at ABM does not accept unsolicited resumes.

Average salary estimate

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$80000K
$110000K

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What You Should Know About Sr. Business Development Manager, ABM Industries

As a Sr. Business Development Manager at ABM, located in the beautiful Palm Beach County, FL, you'll play a pivotal role in shaping our future by developing new and potential accounts specific to our mechanical and HVAC solutions. This position calls for an engaging personality who can explore the strengths and weaknesses of prospective clients' current service programs and work collaboratively with a diverse team to craft compelling sales strategies. Your mission will be to own the strategic selling process—communicating the value of our services to resolve client issues effectively. You'll engage in proactive outreach to potential customers, building rapport with existing clients, and networking to secure appointments with decision-makers. Each day will be a mix of crafting innovative solutions and presenting them through impactful proposals that resonate with our clients. Not only will you work closely with our operations and sales teams to ensure each client's needs are met, but you’ll also take pride in tracking your sales activities in Salesforce.com and collaborating across departments. With a Bachelor’s degree or equivalent experience, you’ll need at least 5 years of experience in facilities services or business solutions, showcasing your ability to build lasting relationships and drive growth. At ABM, our comprehensive benefits package and commitment to a sustainable environment make it a rewarding place to work, and we genuinely look forward to welcoming someone who is motivated to grow both professionally and personally.

Frequently Asked Questions (FAQs) for Sr. Business Development Manager Role at ABM Industries
What are the responsibilities of a Sr. Business Development Manager at ABM?

The Sr. Business Development Manager at ABM is responsible for developing new business opportunities in mechanical and HVAC solutions. This includes conducting cold calls, engaging with existing clients, crafting tailored growth strategies, and building strong partnerships to deliver added value. The role demands strategic selling and effective communication to address client concerns and ensure a seamless sales process from proposal to implementation.

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What qualifications are required for the Sr. Business Development Manager position at ABM?

To qualify for the Sr. Business Development Manager position at ABM, candidates should possess a Bachelor’s degree or equivalent experience, along with at least 5 years of relevant experience in facilities services or service sales. In addition, strong communication skills, a collaborative spirit, and the ability to manage multiple projects simultaneously are essential to succeed in this role.

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How does a Sr. Business Development Manager at ABM contribute to client engagement?

A Sr. Business Development Manager at ABM contributes to client engagement by actively seeking out and establishing relationships with decision-makers within organizations. This role involves understanding client needs, developing unique solutions, and presenting impactful pricing options, all while ensuring that client objectives are met and trust is built through unwavering support and communication.

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What can one expect from the work environment as a Sr. Business Development Manager at ABM?

At ABM, the work environment for a Sr. Business Development Manager is dynamic and collaborative. You will work alongside experienced teams across different departments, where your insights and strategies will directly impact the company's growth. The supportive culture, combined with a focus on professional development, means you'll receive ample training and career advancement opportunities while contributing to a sustainable future.

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What kind of benefits does ABM offer to its Sr. Business Development Managers?

ABM offers a comprehensive benefits package for its Sr. Business Development Managers, which includes health benefits, retirement plans, and opportunities for professional growth. The company emphasizes employee well-being and is committed to helping team members achieve their personal and professional goals while fostering a diverse and inclusive workplace.

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Common Interview Questions for Sr. Business Development Manager
Can you describe your experience in developing new business opportunities in the HVAC industry?

When answering this question, highlight specific examples where your efforts led to successful partnerships or sales. Discuss techniques you used, such as market research, cold calling, or networking, and emphasize the skills that helped you succeed, like relationship building and strategic planning.

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How do you handle objections from potential clients?

This is your chance to showcase your problem-solving skills. Discuss how you listen to concerns, acknowledge them, and provide thoughtful solutions or alternatives. Emphasize the importance of empathy and communication in overcoming objections and moving the sales process forward.

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What strategies do you utilize to build long-term relationships with clients?

Focus on your approach to relationship management, such as regular follow-ups, understanding client needs, and personalizing interactions. Mention how these strategies helped you maintain client satisfaction and trust, often leading to repeat business or referrals.

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How do you prioritize your sales activities and manage your time effectively?

Discuss your organizational strategies, like using CRM tools like Salesforce to track activities, setting specific goals, and utilizing time-blocking techniques to ensure you’re focusing on high-impact tasks. Providing an example of a challenging period where you effectively managed your time will further support your answer.

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What steps do you take to prepare for a sales presentation?

Share your preparation process, such as researching the client’s business, customizing presentations to address their unique challenges, and rehearsing your delivery. Highlight the importance of presenting data and insights that reinforce the value of your proposition.

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Can you give an example of a successful sales campaign you led? What made it successful?

Illustrate your answer with a specific campaign, including the objectives, target market, and the results achieved. Discuss the strategies you implemented and how you measured success, such as increased client engagement or closed deals.

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How do you stay informed about industry trends and changes?

Mention various methods you use to keep updated, such as attending industry conferences, subscribing to relevant publications, and leveraging professional networks. Emphasize how this knowledge informs your sales strategies and helps you offer valuable insights to clients.

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What role does teamwork play in your sales process?

Discuss the importance of collaboration with internal teams, such as operations and marketing, in crafting tailored solutions for clients. Highlight your experience in fostering a team-oriented approach that enhances the overall customer experience and aligns with company objectives.

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How do you ensure client needs are met after the sale is closed?

Talk about your follow-up practices, engagement with implementation teams, and feedback collection from clients post-sale. Explain how maintaining contact reinforces relationships and opens opportunities for upselling or service enhancements.

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Why are you interested in the Sr. Business Development Manager position at ABM?

Be honest about your passion for the HVAC industry and your alignment with ABM’s values and mission. Describe aspects of the company that resonate with you, such as its commitment to sustainability and innovation, while showing enthusiasm for contributing to its growth.

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ABM (NYSE: ABM) ABM provides leading facility, engineering, and infrastructure solutions that drive possibility across a diverse set of industries. Our inclusive workforce works together to help everyone advance in a healthier, more sustainable, e...

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DATE POSTED
April 11, 2025

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