People Operations Coordinator

Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.

Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.

We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense.

Abridge is looking for a detail-oriented, highly organized, empathetic People Operations Coordinator to join our team. In this role, you will be responsible for supporting our talent acquisition efforts, managing HR administrative tasks, and contributing to the overall efficiency of our People Operations department. Your excellent written communication skills, critical thinking abilities, and experience in supporting recruiting processes will help to drive our key people functions. Additionally, your project management skills and ability to champion our company culture will be invaluable in this role.

What You’ll Do

• Triage employee questions received via Slack, email, and phone, demonstrating high levels of empathy and understanding.

• Ensure successful and timely completion of employee onboarding and offboarding processes.

• Collaborate cross functionally with other teams and stakeholders such as IT, Recruiting, and Hiring Managers to provide updates on new hires' onboarding status, promptly communicating any delays or setbacks.

• Coordinate, compile, and analyze data from employee surveys to assess overall engagement and identify trends or patterns.

• Administer, monitor, and report on training assignments and completion. 

• Conduct research for and participate in team projects to advance People Operations initiatives, utilizing your project management skills. 

• Accurately enter and maintain data within the company’s HR systems (ATS, HRIS, etc.) to ensure data integrity.

• Coordinate other People Operations functions such as scheduling meetings, events, and training for the team as needed.

• Champion our company culture by organizing team events and initiatives. 

What You’ll Bring

• Minimum of 1 year of experience supporting People Operations or HR teams.

• Proven experience in a growth-stage startup environment.

• Solid understanding of recruitment operations.

• Excellent written communication skills.

• Experience maintaining employee information systems. 

• Demonstrated ability to handle confidential and sensitive information.

• Incredibly detail-oriented organizational skills.

• Experience in fostering a positive company culture.

Ideally, You Have

• Experience with Ashby, Justworks, and other modern HR systems and tools.

• Project management experience, keeping everyone organized. 

• Experience organizing and facilitating team events and initiatives. 

• A certification in human resources such as aPHR, PHR, or SHRM-CP.

Why Work at Abridge?

• Be a part of a trailblazing, mission driven organization that uses audio as the wedge to improve the healthcare delivery experience

• Unlimited PTO, plus 12 national holidays

• Comprehensive and generous benefits package:

• 16 weeks paid parental leave, for all employees

• Flexible working hours — we care more about what you accomplish than what specific hours you’re working

• Remote work environment

• Equity for all new employees

• Generous equipment budget for your home office setup ($1600)

• Opportunity to work and grow with talented individuals, and have ownership and impact at a high growth startup.

• Plus much more!

Life at Abridge

At Abridge, we’re driven by our mission to bring understanding and follow-through to every medical conversation. Our culture is founded on doing things the “inverse” way in a legacy system—focusing on patients, instead of the system; focusing on outcomes, instead of billing; and focusing on the end-user experience, instead of a hospital administrator's mandate.

Abridgers are engineers, scientists, designers, and health policy experts from a diverse set of backgrounds—an experiment in alchemy that helps us transform an industry dominated by EHRs and enterprise into a consumer-driven experience, one recording at a time. We believe in strong ideas, loosely held, and place a high premium on a growth mindset. We push each other to grow and expose each other to the latest in our respective fields. Whether it’s holding a PhD-level deep dive into understanding fairness and underlying bias in machine learning models, debating the merits of a Scandinavian design philosophy in our UI/UX, or writing responses for Medicare rules to influence U.S. health policy, we prioritize sharing our findings across the team and helping each other be successful.

Diversity & Inclusion

Abridge is an equal opportunity employer. Diversity and inclusion is at the core of what we do. We actively welcome applicants from all backgrounds (including but not limited to race, gender, educational background, and sexual orientation).

Staying Safe - Protect Yourself From Recruitment Fraud

We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article. Please exercise caution and cease communications if something feels suspicious about your interactions.