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Talent and Culture Generalist

Company Description

Fairmont Pittsburgh, a 4 diamond LEED certified luxury hotel, is located at the heart of Pittsburgh’s business, cultural and retail hub.  Fairmont Pittsburgh offers superb and distinctive guest services and accommodations in a luxury setting.

 

 

Job Description

What You Will Be Doing:  

 

  • Personally greet all employees, both in person and over the phone, offering support and fielding inquiries  

  • Oversee general office administration including all employee filing, sorting mail and responding where required 

  • Assist with communication between T&C and all other departments 

  • Prepare statistical reports  

  • Administer letters of employment, employee information updates, etc.  

  • Track all employee trainings and department meetings  

  • Maintain all T&C communication boards 

  • Act as the key department operator for T&C information system and employee database  

  • Support recruiting and training efforts including creating and updating requisitions, reviewing applications, assisting with interviewing 

  • Responsible for New Hire Orientation preparation, and paperwork.  Some involvement in presentation 

  • Distribute Fairmont property to colleagues such as ID cards, etc. 

  • Maintain benefits administration and tracking 

  • Order and maintain all T&C supplies and inventory 

  • Assist in creating and organizing regular employee events  

  • Represent T&C on hotel committees, assist with employee recognition 

  • Ensure all company processes are followed and enforced 

  • Other duties as assigned 

 

 

 

Qualifications

Your Skills and Qualifications:  

 

  • Previous T&C and/or Office Administration experience required 

  • Post Secondary Education in either Hospitality or Business program an asset 

  • Must be computer savvy with advanced skills in Microsoft Office, PowerPoint, Publisher, etc 

  • Ability to demonstrate tact and diplomacy in an environment of confidentiality and professionalism 

  • Proven ability to handle multiple tasks in a very busy environment 

Additional Information

What Is In It For You:   

  • Competitive salary  

  • Flexible PTO and Benefit plans 

  • Generous 401k options 

  • Employee rates at Luxe Accor properties in North and Central America 

  • Learning programs through our Academies  

  • Opportunity to develop your talent and grow within our property and across the world!  

  • Ability to make a difference through our Corporate Social Responsibility and Employee Wellbeing initiatives 

Our Commitment to Diversity & Inclusion

Fairmont Pittsburgh is an equal opportunity employer.  We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

 

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

All your information will be kept confidential according to EEO guidelines.

Average salary estimate

$55000 / YEARLY (est.)
min
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$50000K
$60000K

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What You Should Know About Talent and Culture Generalist, AccorHotel

At Fairmont Pittsburgh, we are on the lookout for a passionate Talent and Culture Generalist who can become an integral part of our dynamic team. Nestled in the heart of Pittsburgh’s vibrant business and cultural hub, our 4-diamond LEED certified luxury hotel is all about creating exceptional experiences for our guests and employees alike. In this role, you’ll experience the best of both worlds: interacting with wonderful, diverse individuals and managing key office administration tasks. You’ll be the friendly face greeting employees, answering questions, and supporting our various departments. The Talent and Culture Generalist will handle everything from overseeing general office tasks, aiding in recruitment efforts, to organizing employee events – every day will be different! You’ll prepare statistical reports and assist with New Hire Orientation, ensuring all new team members feel welcome and informed. With your strong organizational skills and ability to juggle multiple priorities, you’ll thrive in our fast-paced environment while playing a crucial role in maintaining open communication and fostering a positive workplace culture. We believe in cultivating a diverse environment and are committed to ensuring that every voice is heard. If you have a background in Talent and Culture or Office Administration, combined with advanced computer skills, we would love to see you bring your unique skills to Fairmont Pittsburgh. Join us on this exciting journey and let’s create unforgettable experiences together!

Frequently Asked Questions (FAQs) for Talent and Culture Generalist Role at AccorHotel
What are the main responsibilities of a Talent and Culture Generalist at Fairmont Pittsburgh?

The Talent and Culture Generalist at Fairmont Pittsburgh is responsible for a wide range of tasks aimed at enhancing employee experience. This includes greeting employees, managing office administration, aiding in recruitment and training processes, preparing statistical reports, and organizing employee events. The role is pivotal in ensuring smooth communication within the company and handling various HR-related responsibilities.

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What qualifications are needed to apply for the Talent and Culture Generalist position at Fairmont Pittsburgh?

To be considered for the Talent and Culture Generalist role at Fairmont Pittsburgh, candidates must have previous experience in Talent and Culture or Office Administration. A post-secondary education in Hospitality or Business is preferred. Additionally, you should be computer savvy, particularly with Microsoft Office applications, and capable of demonstrating professionalism in confidential situations.

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How can a Talent and Culture Generalist contribute to employee engagement at Fairmont Pittsburgh?

A Talent and Culture Generalist at Fairmont Pittsburgh contributes to employee engagement by organizing events, recognizing employee achievements, and supporting a positive work culture. They facilitate communication between departments and actively participate in creating initiatives that promote employee wellbeing and foster a sense of belonging within the hotel.

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What is the work environment like for a Talent and Culture Generalist at Fairmont Pittsburgh?

The work environment for a Talent and Culture Generalist at Fairmont Pittsburgh is dynamic and inclusive. You will be part of a collaborative team focused on creating a welcoming atmosphere for employees. The role requires multitasking in a bustling hotel environment while upholding the values of hospitality and professionalism, ensuring that each day is both fulfilling and engaging.

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What growth opportunities are available for a Talent and Culture Generalist at Fairmont Pittsburgh?

At Fairmont Pittsburgh, a Talent and Culture Generalist has ample growth opportunities. The hotel encourages professional development through various learning programs and career advancement pathways within the organization. Team members are supported to cultivate their talents and explore limitless possibilities, making it a great place for personal and professional growth.

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Common Interview Questions for Talent and Culture Generalist
Can you describe your experience in Talent and Culture or Office Administration?

In your response, highlight any relevant roles you have held in Talent and Culture or Office Administration. Discuss specific tasks you managed, how you contributed to enhancing workplace culture, and the skills you developed. Be sure to showcase your organizational skills and ability to handle multiple responsibilities effectively.

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How do you prioritize tasks when working in a busy environment like Fairmont Pittsburgh?

Explain your approach to prioritization, perhaps by discussing how you assess urgency and importance. You can mention using to-do lists or digital tools, and emphasize how you adapt your priorities based on changing situations to ensure smooth operations in a fast-paced setting.

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What strategies do you use to ensure effective communication between departments?

Discuss methods you’ve used in the past, such as regular meetings, email updates, or communication platforms. Highlight your experience in facilitating discussions that foster collaboration and trust, and show that you value transparency and accessibility in communication.

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How do you handle confidential information within your role?

Explain that confidentiality is crucial in HR roles. You should describe your understanding of privacy laws and your commitment to maintaining confidentiality. Provide a specific example of how you safeguarded sensitive information in your previous roles.

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Can you share an example of how you have contributed to employee engagement initiatives?

Prepare to provide a specific example of a successful initiative you led or participated in. Discuss the planning process, the outcomes achieved, and how employee engagement improved as a result. This shows your ability to positively impact workplace culture.

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What software or tools are you proficient in that would help you in the Talent and Culture Generalist role?

List relevant software such as Microsoft Office, HR systems, or specific recruitment platforms you are familiar with. Describe how your proficiency in these tools will help you efficiently manage tasks related to administration and communication.

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How would you handle a situation where an employee is dissatisfied with their experience?

Discuss your approach to empathy and problem-solving. Emphasize the importance of listening and understanding the employee’s concerns, then explain how you would take constructive steps to address the issue while maintaining professionalism.

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What do you think is the most important quality for a Talent and Culture Generalist to possess?

Identify qualities such as strong communication skills, organizational abilities, and emotional intelligence. Discuss how each contributes to success in the role and why they are vital in fostering a positive workplace culture.

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Why do you want to work with Fairmont Pittsburgh as a Talent and Culture Generalist?

Share your genuine interest in the Fairmont brand and its commitment to luxury hospitality and inclusive culture. Express how your values align with the company’s mission and your excitement about contributing to the team’s growth and employee engagement initiatives.

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How do you stay updated on trends in Talent and Culture?

Explain your strategies for professional development, such as attending workshops, following relevant publications, or participating in professional networks. Highlight your commitment to continuous learning and how this knowledge can benefit Fairmont Pittsburgh.

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Accor is global leader in corporate services, operates in nearly 100 countries with 150,000 employees. With more than 4,000 hotels worldwide, covering all segments from economy to upper upscale, Accor Hospitality, the Accor’s hotel offering, of...

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Full-time, on-site
DATE POSTED
April 4, 2025

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