Account Analysis Manager
We are a hybrid, remote-office company dedicated to growing our talent anywhere!
We have onsite locations in: Sioux Falls, SD, Scottsdale, AZ, Troy, MI, Franklin, TN, Dallas, TX
At Pathward, we take tremendous pride in our purpose to create financial inclusion for all™. We are a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all. We strive to remove barriers that traditional institutions put in the way of financial access, and promote economic mobility by providing responsible, secure, high quality financial products.
We are a team of problem solvers and innovators who celebrate our differences and know that our unique perspectives make us stronger and well-positioned for success. We celebrate, and embrace, our team members through our *HUMBLE*HUNGRY*SMART approach, and we believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve.
About the Role:
Responsible for funds movement, reconciliations, and procedures for Pathward's prepaid card programs. Work in tandem with Financial Operations managers to ensure strong, policy-compliant processes are in place and being followed.
What You Will Do:
- Oversight of all the funding reconciliation processes, and policies and standards aligned with this function.
- Oversee the investigation and resolution of outstanding funds movement & reconciliation issues in a timely manner.
- Establish and maintain systems and controls which verify the integrity of all systems, processes and data ensuring all related accounts are fully reconciled and outstanding issues are identified and are appropriately researched/resolved
- Work with new and existing partners and processors to ensure programs and processes conform to bank requirements regarding processing, funding, functionality, compliance, and reporting.
- Communicate and collaborate with applicable internal and external groups to ensure effective and efficient processes and working relationships.
- Conduct analysis to determine root cause, identifies issues associated with the program and drives to resolution.
- Assist in the creation of policies and corresponding Provide leadership in the adherence to policies and procedures .
- Works with operational areas to establish, validate and track accurate funding, settlement and billing.
- Responsible for continuous quality improvement of the program and processes.
- Determine appropriate metrics and monitor and follow up on performance to ensure metrics are met or exceeded.
- Plan, monitor and evaluate staff performance and review job contributions of the employees supervised.
- Prioritize work and resources of the department.
- Responsible for the supervision of other to include: hiring, training, assigning and directing work, establishing goals, evaluating performance and resolving employee-related issues.
- Perform other duties as assigned.
What You Will Need:
- Bachelor's degree preferred or equivalent experience required.
The responsibilities listed above are not all inclusive and may be changed at any time.
#LI-Remote
Don't have everything listed under qualifications? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single condition. At Pathward, we are dedicated to building a diverse and inclusive culture of belonging, so if you're excited about this role but your experiences don't match exactly to everything in the posting we encourage you to apply anyway. You may be just the right candidate for this or other Pathward roles.
Who we are:
Our commitment to inclusion is woven into our DNA. We believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve.
We are committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, status as a covered veteran, or any other class protected by federal, state and local laws.
Please click here to learn more about our benefits and review information about our Privacy Policy, Affirmative Action Plan and other notices. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. For assistance completing an application, please contact a Pathward People & Culture Representative by emailing – careers@pathward.com
Please click here to view Pathward's Applicant Privacy Notice.
By
Pathward
We believe in financial inclusion for all and that banking should be accessible to everyone. We build solutions for markets where individuals and businesses are underserved.
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