Account Coordinator, New Stream Media

Merkle is a global performance marketing agency with a 32-year track record of helping the best brands in the world create personalised experiences at every stage of the customer life cycle. Some of their esteemed brand relationships include Citibank, EmblemHealth, Dell, AARP, AT&T, Target, L’Oréal, Universal Orlando Resorts and the American Cancer Society.

You are looking to build your career in an Account Management / Client Services capacity. You are looking to get into a career in one of the fastest growing sectors of digital media - Retail Online Media.

You love to partner and collaborate, and you have experience communicating and facilitating project scopes. You can manage a high volume of business in several stages of their delivery and prioritize.

The Account Coordinator position is an essential part of the Account Management Team. Your primary role is to partner with the sales and account management team in providing daily support in pre-sales to post-sales activities. As AC, you must perform multiple tasks for different teams/ clients at the same time. You will help develop strategies that produce leads, perform necessary research, and accomplish tasks that achieve growth for the Retailer. Defining success for an Account Coordinator: Support that enables on time launches, advertiser delight, efficiency across cross– campaign workflows and growth of existing advertiser business.

You will:

• Research client base, new prospects that provide deeper insights allowing for higher level strategic conversations

• Design and renew sales proposals on behalf of the Account Management Team

• Coordinate meetings, calls for the Sales and Account Management Team

• Communicate with internal teams to ensure pre and post-sales service

• Create detailed reports of post-campaign reports for sales and Account Management Teams

• Help perform market and competitive research

• Follow the RACi processes in place for Merkle’s Retail Media Network ensuring the needs of the client are met

• Aid with systematic campaign billing by reviewing for accuracy

• Assist sales team with insights that allow for potential incremental revenue opportunities

• CRM hygiene ensuring accurate pipeline forecasting

• Update internal databases with account information

• Report to the Director of Account Management or assigned Account Management team members

• 
  1+ years experience working as an Account Coordinator or client services role

• (Microsoft in particular) Workflow tools and CRM systems

• Strong communication skills with problem solving attitude

• Experience working in a team environment whereby partnering, solutioning, meeting deadlines across a designated book of business was your main responsibility

• Knowledge of the media and advertising industry is preferred

The anticipated salary range for this position is $41,600- $50,000. Salary is based on a wide range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geography. A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available. For more information regarding dentsu benefits, please visit https://dentsubenefitsplus.com/

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About dentsu
Dentsu is the network designed for what’s next, helping clients predict and plan for disruptive future opportunities in the sustainable economy. Taking a people-centered approach to business transformation, dentsu combines Japanese innovation with a diverse, global perspective to drive client growth and to shape society www.dentsu.com.

We are champions for meaningful progress and we strive to be a force for good—for our people, for our clients, for the industry and for our society. We keep our people at the center, creating space for growth, understanding and learning so they can thrive. We embed diversity, in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment. Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all.

Dentsu (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact your recruiter if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.