Account Development Manager

Ready to become a Wriker?

More about your team:

You will be part of the incredible Wrike Account Development Team and will work alongside other talented and passionate ADMs in an environment that prizes a growth mindset, mutual support, and creative problem-solving. You will be collaborating with Professional Services consultants, Sales Engineers, Renewal Team and the Marketing team in order to provide the best service to our customers, understand their needs, and provide/sell the best solution possible.

How you'll make an impact:

• Actively Prospect into existing accounts via Outbound calls.
• Manage assigned accounts, inbound requests, trials, leads
• Manage the full sales-cycle, including contract generation and other deliverables for closing
• Learn proven SaaS sales process and methodology from decorated Sales Leaders
• Work with your territory team and leaders to strategize big deals
• Leverage Salesforce.com to execute your lead processing and opportunity management
• Prioritize opportunities and apply appropriate resources
• Proactively reach out to customers to help them use Wrike in the most efficient way and share best practices via email and phone calls (team members spend about 80% of their work time on calls with customers)
• Maximize customer lifetime by helping them unlock the most product value

You will achieve your best if you have:

• 1+ years of work experience in a customer facing role (Customer Success, Account Management, Customer Support, etc)
• The ability to speak fluent English
• Strong verbal and written communication skills: able to present complex ideas in an accessible and engaging way
• A keen business sense to discover and understand customer business objectives and pain points
• A passion about teaching/instilling knowledge in others
• Willingness to work the evening shift (Prepare to work evening shift (15:30-00:00)
• A willingness to dive into technical details of a product to understand it thoroughly
• Readiness to cover the sales side of the customer interaction (delivering sales demos, negotiating price, managing the pipeline, processing and closing the deals)
• Great people skills: genuine, warm, positive, engaging, connects well with people, friendly, empathetic, shows tact and poise under pressure when dealing with difficult interpersonal situations, a high degree of patience
• Excellent organization, note-taking, and time management skills

You will stand out with:

• Having a problem solver mentality, being a critical thinker and generally curious
• A passion for learning and improving every day, motivated to excel
• Openness to receiving feedback, being coachable
• Being a strong team player
• Possessing a self starter attitude with strong ownership skills, willing to go above and beyond the job description
• Being creative and innovative

Perks of working at Wrike:

• 25 days of holidays
• Sick leave compensation
• Cafeteria (Benefit plus) 40,000 CZK annual budget
• Private healthcare membership (Canadian Medical)
• Meal vouchers 220 CZK per day
• Pension plan
• Mobile tariffs
• „Lítačka" transportation annual coupon reimbursement
• Multisport card
• Parental leave

What's next?

• Interview with a Recruiter
• Interview with Hiring Manager
• Cultural interview