Account Manager (RCM) (Remote)

At Athelas we're bringing simple, life-changing health care products and medical billing services to people around the globe.

In addition to our established Remote Patient Monitoring business, we introduced a rapidly expanding SaaS Revenue Cycle Management solution in 2022 that provides revenue intelligence for hundreds of healthcare businesses from small clinics to large health systems. Our state-of-the-art dashboard, Athelas Insights, provides practices with an unparalleled understanding into their financial health to help them with all aspects of RCM, including eligibility, rejections, denials, as well as coding optimization and more.

To keep pace with our remarkable momentum - having seen a 5x increase in revenue over the past 6 months with more exponential growth on the horizon - we're actively seeking new, high-impact team members looking for a challenge!

We've raised $132 million at a $1.5 billion valuation from top tier investors such as General Catalyst, Sequoia Capital, Y Combinator, and Initialized.

Remote

Compensation: ~$60k - $75k base salary + equity

What You’ll Do

• Manage the on-boarding & implementation process of Athelas Revenue Cycle Management (RCM) tools/services into new medical practices
• Coordinate externally with doctors, clinics, and hospitals
• Utilize data tools to extract, format, and integrate patient data into the Athelas patient management platform
• Partner with the strategy and sales departments to build out and continuously improve the patient, clinic, and doctor implementation processes
• Maintain relationships with current customer base
• Identify customer needs and expand Athelas services within each account

What You Have

• Experience with Revenue Cycle Management (medical billing) required
• At least two years of experience in onboarding, implementation, customer success or account management at a SaaS company highly preferred
• Excellent verbal and written communication skills
• The ability to explain complex issues in simple terms and adapt your tone for different users
• Self starter with high attention to detail
• Experience navigating complex customer environments
• Can sort through large volumes of data and drive insights and results
• Experience using Microsoft Excel
• Ability to contribute to the building of new processes and systems

Why You’ll Like Working with Athelas

• Rockstar Team: Join a team with an incredible record - we are the smallest, fastest company in history to receive FDA hematology clearance. We are also the largest Remote Patient Monitoring company in the US
• Technology Focus: Revolutionizing how technology can be used in the healthcare industry
• Strong Backing: $132M Series B raised from the likes of Sequoia, General Catalyst, Tribe, Y Combinator
• Mission Driven: We are changing the way healthcare is provided, bringing it directly to the people who need it with technology-enabled solutions
• Incredible Growth: 500% growth in 2021 and we're just getting started