Account Manager - FinTech

Who we are, what we do & why we do it?

We are Dext. Our suite of tools makes accountants more productive, profitable and powerful. In doing so we give them back the most precious commodity, time, which they can then use to add greater value to their clients.

Accountants and bookkeepers are the backbone of every successful business. For more than a decade we've empowered our partners with innovative technology solutions to make businesses better. Dext allows them to meet the challenges they face today, tomorrow and in the future.

We are now seeking an Account Manager to take part in our multi-geographic, multi-million, multi-product SMB Business growing rapidly year on year. It's a fabulous opportunity to make your mark and join our team in Canada as one of the world's leading fintech solution providers.

The role - what you'll do:

• Introduce new, additional and premium products to your account portfolio, establishing their needs and pain points to provide solutions;
• Use our passive account management (PAM) tools and your market awareness to prospect and forecast selling opportunities;
• Increase monthly recurring revenue and average invoice value via cross and up-sell activity
• Develop strong relationships with decision-makers and key stakeholders, working alongside colleagues to ensure a seamless buying and deployment process;
• Develop a successful buyer journey, supporting and creating a positive experience for your customers, mitigating contraction churn and cancellation.

About you - what we are looking for:

• Highly developed communication skills and a positive demeanour;
• Demonstrable previous success in a B2B sales role, predominantly liaising with customers over the phone;
• Proven ability to consistently exceed sales targets;
• Can build and manage relationships with key stakeholders and strategic partners at all levels;
• A consultative, process driven and persistent approach with exceptional written and verbal communication skills;
• Knowledge of the accounting and bookkeeping industry (preferred).

These are our ideal requirements, but we hire on potential, not just on experience, and we know that some people are less likely to apply for a role if they don't meet 100% of the criteria. At Dext we are committed to cultivating a diverse, inclusive and empowering culture, so please apply if you meet the majority of these competencies.

You can read more about our Diversity & Inclusion commitments here.

What you will be a part of:

We are a highly ambitious, innovative, market-leading FinTech. We are a global, well-funded business but have the dexterity and pace of a scale-up. We are uncompromising in our desire to achieve our best, day-in day-out, and we have three clear values which guide everything we do:

Be Brave - Everyone in the company has a voice to challenge ideas and the status quo.

Be Exceptional - We set high standards for ourselves. We aim to be exceptional at what we do.

Be Together - We are one team. There is no such thing as individual success without team success.

What we will give you - the perks

• Competitive salary;
• Flexible working hours with remote and in-office options;
• 22 vacation days annually plus bank holidays, volunteering days, summer hours and a day off the week of your birthday
• Sick days annually;
• Pension matching;
• 100% employer-covered benefits through Blue Cross (medical, dental, & vision) - available on your first day;
• Access to the Learnably platform where you can spend your annual L&D allowance - https://www.learnerbly.com/