Account Manager, Labs (Remote)

SAN FRANCISCO OR REMOTE /GROWTH, SALES, AND MARKETING /FULL-TIME/ REMOTE

🚀 A little about Rupa - The future is personalized, root-cause healthcare.

Rupa makes lab testing simple. We turn an archaic 15 hour-a-week process into a delightful 15 min task for practitioners ordering lab testing for their patients.

Lab testing is the key to a more personalized and holistic approach to medicine, and Rupa is paving the way with critical infrastructure for this next generation of healthcare. Through Rupa, practitioners can order specialty testing, such as DNA testing, microbiome testing, advanced fertility and hormone testing, blood labs, and more.

This comprehensive and personalized approach to healthcare is the missing piece for the millions of people suffering from complex, chronic health conditions. Rather than band-aid solutions, practitioners utilize our platform to understand, diagnose, and treat the root cause of people’s health issues through testing. At Rupa, we are building the infrastructure to make this root-cause approach the standard of care for every person on the planet. 🌎

Starting with lab testing, Rupa is bringing tools and resources to trailblazing practitioners who are practicing medicine in a way that truly helps people get well.

💙 Our Rupa Team - The best part of this whole journey!

You’ll be joining our all-star team who have 10+ years experience in the space, have won awards for their biotech research, worked hands on with chronically ill patients, built multiple multi-billion-dollar companies, and much more. The team comes from Stanford, Wharton, Y Combinator, Parsley Health, Lululemon, Everlywell, Equinox, One Medical, and more. We each have very personal reasons for wanting to transform this space. We’ve experienced firsthand the impact personalized medicine can have and are committed to this cause.

Beyond our collective excitement for the space, we’re a super close team who values personal development, being active, growth mindsets, a great sense of humor, and a healthy balance of optimism and realism. We work hard, care about each other, and have a ton of fun. 🙌

If this sounds like you, we’re stoked to meet you! P.S. you can see more about our CEO & founder here!

👀 A “day in the life” includes:

Our Account Managers act as the primary point of contact for our lab partners! Responsible for building extremely strong relationships with the labs on our platform. Making sure they are happy with Rupa, and acting as the “glue” as our team interacts with the labs.

The day to day role involves helping create marketing plans to promote each lab, meeting with new lab contacts to develop an army of internal champions, working cross functionally with our product + operations team to integrate with the labs and help Rupa build key features (that rely on these relationships).

In addition, this role will be responsible for helping us identify & bring on new labs we want to add to the platform!

👋 Does this sound like you?! ⬇️

- [Relationships] A+ relationship & partnership skills, you have the ability to create deep meaningful relationships both in person + remotely with key partners

- [Sales] 3-5+ years experience in a sales role where you were directly responsible for convincing customers to buy something

- [Communication] Excellent communication ability - able to work cross functionally with a Product & Operations team

- [Learning] Loves to learn - able to dive into the world of lab testing and understand the differences between a DUTCH Complete, a GI-MAP, an Organic Acids, and all of our top ~20 tests

- [Strategic] Must be able to employ design thinking to help our team integrate with the labs, juggle multiple “asks” and priorities, and help design operationally effective systems

- Bonus points if you are a practitioner within the functional / integrative medicine industry and have direct experience working with lab tests

Compensation: Salary starts at $60k and comes with full benefits including health insurance, flexible PTO, company offsite, 401k, & more.

$60,000 - $60,000 a year

📢 Quick Note

We’re committed to a diverse and inclusive workplace. Rupa Health is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Please note that Rupa Health will never contact job candidates via text message or any other messaging platform including WhatsApp, Signal, and Telegram. All official correspondence will occur through email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process. If you have concerns, please reach out to careers@rupahealth.com and we’ll confirm if you’re engaging with one of our Rupa teammates!