Accounts Receivable Specialist

WHO WE NEED:
We’re currently looking for an Accounts Receivable Specialist with at least 5 years of experience to join our high-performing Accounts Receivable team and provide our customers with quality service. If you're a fit, the following things should sound like you:

• Experience collecting on customer accounts
• Cash applications
• Customer Service mentality
• Problem solver

ROLE RESPONSIBILITIES:

• Collection of unpaid accounts
• Email and call a list of past-due customers regularly
• Collect and prioritize the unpaid renewal invoices
• Notate collection notes promptly
• Send statements and respond to customer inquiries immediately
• Keep collection notes organized and productive
• Suspend services due to non-payment
• Apply cash received to customers accounts
• Deposit checks, wire transfers and ACH daily
• Assist customers with making their payments online
• Be able to make deposit runs to the bank
• Navigate multiple bank accounts and apply deposits accordingly
• Physically deposit checks to the scanner in office'
• Resolve customer issues
• Be able to Navigate Credentials and Sales Force to assist with customer questions.
• Solve customer questions and concerns regarding invoice inquiries.

• Maintain a positive relationship with our customers

BENEFITS & PERKS:
Part of our mission statement is to provide a great life for our employees. We believe that happy employees make for a better company, so we take care of them. Here are a few of the perks we offer:

• Flexibility for you to work in-office, hybrid or remote.

• Medical and Dental Premiums.
• On-site amenities including covered basketball court, soccer field, 200-meter track, etc.
• Dog-friendly campus.
• 401K with match.
• Tuition reimbursement.

• And more!