Job details

Business Operations Analyst

Acquia empowers brands to create digital customer experiences. They are seeking a Business Operations Analyst to join their Customer Success Organization.

Skills

Analytical skills
Relationship management
Negotiation skills
Knowledge of Excel or Google Sheets
Familiarity with BI platforms

Responsibilities

Manage the global resource management program
Become a trusted advisor to Expert Services Leadership team
Establish a global view of resources and enable forecasting
Maintain and improve professional services automation tool
Develop and improve reporting on key business metrics
Assist with ad hoc reporting and strategic initiatives

Education

Degree in Business Administration
Degree in Finance
Degree in Operations Management

Benefits

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FUNDING

Series C

DEPARTMENTS

Operations

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Software Development

TEAM SIZE